Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
You have to try it 4 yourself
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very hesitant to purchase this. Reading all the negative reviews. But I'm glad I took it upon myself to try out, the rog ally awesome. Definitely will enjoy it
I would recommend this to a friend - Pros mentioned:Portability
Love the gaming system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are the gaming system that I have played they are easy to carry around I even bought 2 of them one for me and one for sister that how much we love playing them
I would recommend this to a friend Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, battery could be improved. Overall good purchase
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lola,
Thank you for sharing your experience with the ROG Ally. We are pleased to hear that you consider it a great device and a good overall purchase. We sincerely apologize, however, that the battery performance did not fully meet your expectations. Your feedback is valuable and will be passed along to our product team.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0633" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen quality
One of the best handhelds in the market!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld pc if you’re looking to play games at a high quality 1080p with low settings to see an average of 40-60 fps. On 720p, even more fps but you adjust to your preferences.
I would recommend this to a friend - Pros mentioned:Overall performance
Handheld gaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even purchasing the device like new, it works really well !!!
I would recommend this to a friend Good handheld that'll get better with time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite hick-ups, like the SD Card malfunctioning and overall Windows quirks, this is an excellent handheld for the die hard gamer.
I would recommend this to a friendIt's not ready
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't "twice as powerful" as the steam deck like Asus claimed. Thumbstick caps feel like they should have been sitting tighter on the stems because you can feel a decent amount of wiggling, face buttons have a lot of play to them as in they tilt around and rattle more than most others. The minimum dead zone on the sticks is too large, meaning you can never fully eliminate that dead zone which makes accuracy and navigating windows sort of a pain. The screen on my unit was installed slightly crooked which wouldn't be a huge deal but this handheld was expensive and I expected better attention to detail. My unit came pre-scratched on the top which is also not a huge deal but.. $700. Cherry on top for me was this ongoing sd card issue. I really wanted to love this one and over all I really do, but I'm going to return and wait for a revised version as I don't want to risk it breaking my sd cards. Real bummer but oh well.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Spencer,
It is really unfortunate to hear about your disappointment in the performance of the ROG Ally. Please accept our humble apologies for the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0071" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this just a few little things here and there which hopefully we get taken care of with bios updates and software updates
I would recommend this to a friend - Pros mentioned:Game compatibility
Great PC portable!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. It has played every game I have thrown at it. It does require a little more tinkering than a console does, but most of that is just making sure it has all updates.
I would recommend this to a friend Good but should have added a carry case or somethi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product. It’s great, battery life is excellent for having windows and being able to double the wattage of the steam deck. My only complaint is for $700 asus should have included a carry case. The lack of accessories was a major disappointment. Granted I knew this at purchase but I still feel as if asus should have included this. If you don’t care about this then I encourage you to get one. For those who want more storage on a budget, just get an external drive and run it through the usb-c port.
I would recommend this to a friend- Cons mentioned:Battery life
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the steam deck, the battery life is not the best but found a battery bank that's good for it
I would recommend this to a friend - Pros mentioned:Overall performance
Great for any place!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall amazing! While there have been some bugs, the updates have fixed them quickly and the games run at about an average of 60fps. Perfect for those who are constantly on the go!
I would recommend this to a friend Would recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System runs great, plays most games at decent fps and settings.
I would recommend this to a friend- Pros mentioned:Portability
Love this device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This decice, despite some flaws, is amazing! Its perfect for me being in the navy, where a laptop is usually too cumbersome to use. Pefect to pull out and play some games with it.
I would recommend this to a friend - Pros mentioned:Portability
So Many thing in One
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the best handheld in the market right now. Im able to game and also work on it since i have a keyboard and mouse. Its like have a gaming laptop but at half the price.
I would recommend this to a friend - Pros mentioned:Portability
Love it, and its enjoyable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, Its great to have around and take to work when you dont have anything to do
I would recommend this to a friend - Pros mentioned:Overall performance
Purchased as a gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my son and he loves it has worked perfectly no problems what so ever. I’m not a gamer but my son is very happy with the system.
I would recommend this to a friend - Pros mentioned:Portability
ASUS ALLY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has been a great portable gaming device. Is a power hungry little bugger but still better than lugging around your Xbox or PC and all the peripherals to play.
I would recommend this to a friend - Pros mentioned:Overall performance
Good price for the performance.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays helldivers 2 and palworld well. Good entry point into pc gaming. Can be plugged into a dock for the full windows experience.
I would recommend this to a friend - Pros mentioned:Overall performance
Works perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and open box version and works as brand new. Not a single smudge or scratch on the device Ended up saving 200 bucks
I would recommend this to a friend