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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9052 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 9,052 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun little handheld pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to compliment my steam deck so i have a bigger variety of options. so far i have been pretty pleased with it. It can play anything you throw at it within reason.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About a month in with medium to heavy use and mostly plugged in using the dock. No problems and runs all the games on ultra so far incluso Total War Saga games. Really impressive!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my wife and she can’t get enough of it. Bought a dock and works just like a pc. Obviously batter life is a little lacking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Incredible device

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for a few days. I can highly recommend this product as long as you have windows 10/11 knowledge. I was able to get Eso to run at 120FPS and Diablo 4 90fps plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for casual gamers!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great quality (although it kind of smells funny when it's on... kind of like food??) Bought becauee Linus (From LTT) uses one as his daily driver handheld. It's awesome! I am a casual gamer at best.... and this is the perfect system for us casual gamer types

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best deal!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing deal. Never had a an issue with it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love my Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely my favorite tech device. I love it! This is a must have for gamers itvahs placed my very powerful gaming pc and new generation consoles. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Great. This over Steam Deck any day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome console. Got this after my steam deck. Ended up selling the steam deck since this console is far more superior. Led thumb sticks. Can’t beat that. Could use more storage but I bought a 1tb micro sd card and that give me the storage I need. Only concern I’ve had with it is the main program that helps manage all your games and apps can cause the screen to completely go black and unresponsive while running games. Easy fix was just resetting my console. Haven’t had the problem since.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the ROG so far. I had problems with the first one and i returned it to BB and they gave me a new one. I was out of home town and during my travels it kept me entertained.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Only thing wrong is the battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is the biggest problem but easily fixed with a portable charger or when playing in your bed have it pluged in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little handheld PC, it takes a little bit of learning and tinkering, as it runs windows, but it is impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs BG3 and RDR2 well. Battery isnt as much a problem for me as I am always near a plug. Windows works great on it and most games run with few issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hands-on pc delivers more than it promises. playing on it is very enjoyable, and doing office work on it is quite satisfying. A version with 2tb of storage would be nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for travel.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun little gaming device. Have gamed on Xbox cloud with no issues. Also works with remote play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld On The Market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing is amazing. I’ve played spiderman remastered every day since buying. It runs pretty much anything you throw at it, with the right settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my Ally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and can run all my games from various digital storefronts including Xbox Game Pass. Happy with my purchase. I will probably get an extra batter pack for gaming on the go.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Fun but battery needs upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Fun to play on but the Battery doesnt last long.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Josh P,

      Thank you for sharing your feedback about the ROG Ally. We’re sorry to hear about the battery life concerns and understand how that can impact your experience. To help address this, we recommend reviewing the troubleshooting steps outlined in our FAQ below. If the issue continues, please don’t hesitate to contact our support team at https://www.asus.com/us/support/CallUs so we can further investigate or assist with a potential repair.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0600" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/#A4 Asus

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product, terrible battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product from Asus, better than a steam deck in terms of raw power. I just wish the battery wasn’t such an issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Z1 Extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only doing this to try win gift card for writing review. So lets get to it. THE BEST handheld game system! Must get the Z1 Extreme

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine iniwn the steam deck also and enjoy this way more, I know that's sacrilege but its the truth I gave my steam deck to my daughter

    I would recommend this to a friend