Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen quality
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as expected. Okayiah battery screen is great. Would love a mini pc version. No screen no gamepad. Just a plug into hdmi device with a few usb ports and a usbc power. Would be amazing z1extream box. My own keyboard moue and external display would be inlove. And think of how much lower the price would be!!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. We understand that the the design of the product did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We will forward your feedback to our Product team for review.
Please note there will be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0405" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Worth of $699.99
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its better than other handheld likd aya neo and aokzoe. Cant compare to steam deck because of the price and easy to use. If asus put more time into it will be the best handheld
I would recommend this to a friend - Pros mentioned:Portability
Just what I needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something portable to play my pc games and this has been amazing so far! The steam deck is great but I prefer this for sure and highly recommend.
I would recommend this to a friend - Pros mentioned:Game compatibility
Rog ally
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cool product setup was easy, 2 terabyte mod was easy. Gaming is good so far modern warfare and bandits gate 3.
I would recommend this to a friend Best hand held for the price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing system for the price and form factor. I love the z1 extreme and play on it nightly.
I would recommend this to a friend- Pros mentioned:Overall performance
Beast of a machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The asus rog ally is a beast but not perfect. Yes, many software updates before you can play it but its worth it. Tiny but powerful after some tweaking which i enjoy.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tbh it is kinda hard to learn if you come from a console platform but you get the hang of it, only the reason that you can play any game 5 star
I would recommend this to a friend - Pros mentioned:Overall performance
Great console
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ally, it can run all the games i want and I’m a pinch it can be used as a computer if needed. Can’t wait for more accessories to be made for it
I would recommend this to a friend - Cons mentioned:Sd card reader
Great but ……
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. But sadly I had SD card problems. I think ASUS need to do a recall and take back all original models and send new units out
No, I would not recommend this to a friend - Pros mentioned:Screen quality
Gaming PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a very enjoyable piece of hardware. It looks amazing on the big screen with dock. Eventhough its 7 inch screen it looks great. The thumbsticks are very sensitive.
I would recommend this to a friend - Cons mentioned:Battery life
Great option for handheld gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me, its better than the steam deck by miles. Plays any game at 1080p and the FPS is solid for heavy games. Only complaint is the battery life but it charges pretty fast.
I would recommend this to a friend - Pros mentioned:Portability
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it for when I won’t have internet for my portal plus I love how it runs windows 11 so I can still Do work things on it and game
I would recommend this to a friend - Pros mentioned:Screen quality
Outstanding Job Asus!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly love this. The screen is gorgeous and the OS runs as smooth as a fully loaded PC. Device is comfortable in the hands and it looks great as well. Highly recommend!
I would recommend this to a friend - Pros mentioned:Portability
Awesome device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it! It’s is definitely the best console/pc I’ve ever bit. Portable and High FPS. I would buy another if I needed too.
I would recommend this to a friend - Pros mentioned:Portability
Rog ally
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a portable hand held gaming device it isnt bad
I would recommend this to a friend - Cons mentioned:Battery life
Middling performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best. Eats batteries while sleeping. Also, went through 3 before I opened one that wasn’t cracked (body separating). Store was so embarrassed- assuming pallet fell but bad impression.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BlakeEDH,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our Product Team for review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0526" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Super fun!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fun device i like to take it on trips and just have when im away from home. Glad i picked this up can definitely recomend this product for everyone 
I would recommend this to a friend - Pros mentioned:Overall performance
The best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best handheld device. Have been playing warzone with it and it’s so smooth.
I would recommend this to a friend - Pros mentioned:Overall performance
Christmas presents
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby had not stop playing this since I’ve gotten it for him for Christmas!
I would recommend this to a friend - Cons mentioned:Battery life
ALLY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is an issue, but other then that, its a great handheld device
I would recommend this to a friend