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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9052 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 9,052 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing the power that this handheld has!!! Fully updated this can run COD MW3 on extreme settings 1080p @ 100fps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surpasses expectations!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a onexplayer and was very impressed. Bought the Asus rog Ally and this thing blows the onex out of the water. The ally handles AAA games with no problem very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Stopped Reading my Micro SD Card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally is able to play the games I normally play on my PC, just need to lower the video quality to lowest to make them playable. Feels good to hold and the device is quiet when playing games, even in turbo mode. I gave it a 3 start because it stopped reading my micro SD card after less than 2 weeks of use. I wasn’t using this device that often. This is frustrating because this is practically new.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ShiNoobEE

      We are sorry to hear that the device no longer reads the SD card. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We would like the opportunity to investigate your feedback further. Please feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0026) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Windows handheld!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a handheld pc/windows this is for you! Steam/Microsoft game pass / epic / psn remote play. This is a beast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love the ROG ALLY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this machine! cant wait to get the right docking station so i can turn this beast into a graphics work station!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROG Ally! So far everything looks and plays great. Even my 1T SD card is working fine. Just remember to crank those fans up to keep that SD card safe.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, found myself playing this more than my steam deck. The screen is beautiful and using windows was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t put it down since I’ve got it. It definitely feels good to be able to play my PC games on the go! 100% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Great Potential with a fatal flaw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have owned this device for about 2 months before I had to return it. If you are looking for a steam deck with more power built on windows, this is your device. I was able to download and play gamepass games easily. Same with steam. This thing has so mich power to throw at games for a handheld, it’s insane. Especially when plugged in. Unfortunately, there is a fatal flaw. This device can break your sd card with heat, and possibly even the sd card reader on the device. This is what happened to me, and many others. So much so that Asus put out a statement about it. I wanted this to work. It is an amazing device. But i can not recommend it when its breaking people’s sd cards.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog works well, smart, fast and very functional. For those looking for a product that combines work and fun, this is the best option.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for what I use it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been playing many new games but it has really got me into emulation and it’s been great. Battery life could always be better but I get a couple hours playing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Everything you’ll need to game on the go. Strap a battery pack on play anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Decent all in one handheld !

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine , ran my games incredibly well. Quite and decent battery life for the performance you get. Nice touch screen and loved that it ran on windows !

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it since the release, this little laptop thing handles games beautifully, allows me to revisit some of the games I’d rather not to play on the big screen.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Not bad but needs a little more time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing, this is not a “PC” replacement at all. So it’s good to start with that to temper expectations. If your doing a bit of light gaming on the go or while you’re doing other things this is probably a good idea for you. But if your looking for something to play your favorite games as a PC replacement this isn’t it chief. This puts out a lot of heat and would benefit from active cooling.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We appreciate your feedback on this product. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0102" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, nice and affordable (for a pc) only downsides being that it gets hot and it's battery life but overall great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus ROG Alley AMD Z extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanting hand held pc gaming consoles and this is so perfect and really great graphics and easy to upgrade storage

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rog ally is an amazing from a hardware standpoint but the software needs a lot of work otherwise I absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has so much potential. If houre looking for a handheld. Any ally will do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice compliment to the steamdeck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is nice for games that dont work on the steamdeck. Good for xbox game pass games and technically you can ise it has a pc if you want. Just plug in the additoonals cables and/or a mouse and keyboard. Some games dont plag as nice as they do on the steamdeck. Its usually a controller issue that couod probably work if you mess the mappings long enoigh. Steamdeck is definitely better in that area.

    I would recommend this to a friend