Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Great handheld
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing to have a full windows 11 PC in your hands. Download from game pass and other services to play your games. And customization is limitless.
I would recommend this to a friendBest handheld pc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ROG ally. Very comfortable to use. Fun to play games from you steam and other app
I would recommend this to a friend- Pros mentioned:Overall performance
Best Buy did it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device, got it for $400 open box from best buy. Really worth it.
I would recommend this to a friend - Pros mentioned:Overall performance
Game boy 8.0
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most amazing handheld console I’ve ever owned. Can’t wait to see the next model.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Handheld for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because all the games I played on it run great and the Performance is great for Medium to high and battery life is good for every day stuff
I would recommend this to a friend - Pros mentioned:Portability
Asus rog must buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best item I ever buy. A portable PC and a video game console in one gadget.
I would recommend this to a friend - Pros mentioned:Overall performance
Best windows handheld!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is very good considering it’s a handheld device. ROG really did a good job in this product. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome portable PC!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my Ally a lot. If you’re proficient enough to set up a gaming PC, this is a great device for you. Game pass, all PC storefronts, emulation, etc all works well!
I would recommend this to a friend - Cons mentioned:Battery life
Okay system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is good, purchased for COD mainly. Ended up returning it and going with the upgraded 1TB version because of battery life. Battery lasted 45 minutes playing online with COD.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bradi M,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review. It is understandable that you have returned the device in exchange for the upgraded model. We hope that it functions normally and that you enjoy using it.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0531" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
As good as the steam deck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty awesome system so far. I replaced the ssd with a 2tb, but otherwise the system seems to be able to do everything ive thrown at it
I would recommend this to a friend - Pros mentioned:Portability
Very convenient!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG ally has been a great addition to my gaming collection, it allows me to take it with me while traveling for work, has been awesome on those long rides home.
I would recommend this to a friend - Pros mentioned:Overall performance
Powerful Portable PC Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ally has exceeded all my expectations. The ability to have powerful gaming in a portable PC is amazing. Use it while traveling and it does not disappoint.
I would recommend this to a friend - Pros mentioned:Overall performance
Getting there
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the ROG ally but as it was expected the handleheld PC is still in its infancy, i was able to run old games perfectly but more recent tittles were hard to even reach 30 fps.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rodolfo G,
Thank you for sharing your comments regarding the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0536" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Good but the battery does quick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, it runs AAA titles on high graphics with only some fps drop while it isn’t plugged in but I love it so much more than the switch
I would recommend this to a friend - Pros mentioned:Overall performance
Great for light controller gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good as a console substitute for games, kind of meh for a handheld pc or traditional pc games
I would recommend this to a friend - Pros mentioned:Overall performance
Great portable gaming!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how well this package is set up! Games look crisp and fluid on it and it has enough power to run the games I Look to play without any major hiccups.
I would recommend this to a friend - Pros mentioned:Portability
Good and Bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly half the time, this thing is the BEST. Its convenient and fun and really awesome. I just think for how expensive it is, theres no reason that it shouldnt be able to handle some AAA games. Its kind of upsetting. There is a lot of room for imporvement but I’d definitely do your research before making this big of a purchase. A $700 gaming laptop will do more for sure.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Razz,
We appreciate you sharing your feedback on this product. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0167" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it. Love playing Xbox games and steam games on it. The sound is surprisingly good for the system
I would recommend this to a friend- Cons mentioned:Heat dissipation
Good and bad wait for better batches
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly it really is a powerful device but the amount of problems i had with this is insane. Joy sticks where dead within a week or so. Issues with the screen going nuts with touch sensitivity. Overheating issues , especially when it came to almost melting my sd card. The design is most certainly not ergonomic. It just feels awkward and hurts your hand after a while
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GeorgeR,
It's unfortunate to hear that you are having overheating issues. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional.
Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2306018106-0186) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Better than the steam deck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my steam deck but after using the ROG ALLY I have decided to sell my deck. 100% get the ally if you are unsure of which device you want
I would recommend this to a friend