Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Better than Steam Deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I also have a steam deck and I prefer this to the deck nine times out of ten. Runs well. Get a back up battery if you’re going to be on the go.
I would recommend this to a friend - Pros mentioned:Portability
Decent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for traveling gaming, but I don’t feel like it was worth the $700 I paid for. Even when connected to WiFi it lags bad at times
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ethan C,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the system performance. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0558" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - System is running slowly - https://www.asus.com/support/faq/1042398/
- Pros mentioned:Overall performance
Great handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the rog ally for a few months now and we couldn't be happier! I really enjoy playing it and so do my kids
I would recommend this to a friend - Pros mentioned:Overall performance
Happy buyer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good it plays all the games I want. Although initial setup does take a long time due to it being Windows. I am really happy for my purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well. I’m able to play all the game I like with good graphics and it run them very smoothly
I would recommend this to a friend Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is easy to use and it awesome to be able to play my Xbox games anywhere
I would recommend this to a friendAwesome laptop handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I have wanted for years. Crap storage have to upgrade yourself. Will probably swap the right joystick for a hall effect. But great nonetheless.
I would recommend this to a friend- Cons mentioned:Heat dissipation, Sd card reader
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has high potential, BUT - Overheats a bit and the SD CARD doesn't function.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for everything I want it for. Gaming, watching, browsing everything works perfectly
I would recommend this to a friend Alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent value the ally x is definitely the better option if you want to play longer an an hour & half but it’s still decent
I would recommend this to a friend- Pros mentioned:Overall performance
Good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Plays all the games I love. When plugged in runs fallout 4 with mods awesome.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As some who hasn’t gamed on pc in 10+ years it was wild to see a handheld pc that can do what this does absolutely love it
I would recommend this to a friend - Pros mentioned:Overall performance
Game changer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing 100% changed my life on the toilet!
I would recommend this to a friend Temper your expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disclaimer: I returned this. For me, it was not what i was looking for. The good, bad, and ugly: BAD: Out of the box it needed a windows reset, then it needed 4 hours of windows updates and two bios updates. GOOD: After that got done i installed some games using steam, using battle.net, and even epic games and xbox game pass. Versatility is there. UGLY: Any game i wanted needed to be turned down to minimum, and even then the battery life while not plugged in was about an hour to an hour and a half max. If you expect a windows machine with windows problems and benefits both, and temper expectations about how well games will run, AND are okay with playing plugged in almost all the time..then it is a good little handheld computer. If not? Better off with a streaming handheld if you play from home.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chaoticgenius,
It is really unfortunate to hear about your disappointment with the ROG Ally. We understand that this is not what you expected, and we sincerely apologize for that. This is definitely not the kind of experience we want our customers to have with any ASUS product. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018159-0159" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Steamdeck rival
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the rog ally with the z1 extreme outperforms my steamdeck in every emulation capability. Plus with native windows 11, compatibility issues dont exist
I would recommend this to a friend- Pros mentioned:Portability
Best handheld pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 best perchase I’ve ever made. I take it everywhere! The coat is a little too much but it’s worth it.
I would recommend this to a friend - Pros mentioned:Overall performance
Way better than i expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally bought it just to emulate games but find myself playing multiple AAA games on it with up the high setting for most of them
I would recommend this to a friend - Pros mentioned:Overall performance
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for a small pc after going through all the available options for my budget picked ROG Ally. It works awesome, granted have some hiccups nothing bad.
I would recommend this to a friend Fantastic!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing device ive ever bought for myself, the shear power of this beast is enough to compete with new gen systems
I would recommend this to a friend- Pros mentioned:Game compatibility
Asus ROG Ally
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus ROG Ally plays all games with ease. I have many games with me at all times. I travel for work and this makes me happy.
I would recommend this to a friend