Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great handheld PC
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. Its able to play Starfield and Cyberpunk on low settings with no issues.
I would recommend this to a friend - Pros mentioned:Overall performance
ROG ALLY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product, produces as advertised, true handheld experience. Get a good maker power back and you can play for hours without plugging in
I would recommend this to a friend - Pros mentioned:Overall performance
Asus rog ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am so happy with my new asus rog ally, it’s beautiful, and work great, it’s perfect. For gaming and work. It’s perfect.
I would recommend this to a friend - Pros mentioned:Overall performance
Very good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system runs better than I expected, and the system seemed new even though it was open-boxed
I would recommend this to a friend - Pros mentioned:Overall performance
Solid handheld
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent handheld with ergonomic buttons and an amazing 7in display. Plays all my games at 45 fps or higher at mid to high settings.
I would recommend this to a friend - Pros mentioned:Portability
Enjoying my handheld
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this, great for traveling and around the house when I don’t want to sit in front of the tv or pc monitor.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product i enjoy gaming on the go great controllers amazing graphics speed
I would recommend this to a friend Loved this handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this handheld, great LED lighting and the 120 Hz screen does make a noticeable difference. Though I still slightly prefer the larger screen of the Legion Go.
I would recommend this to a friend- Cons mentioned:Battery life
Better than steam deck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good gaming system. Battery life could be better. Needs better patches and or software updates.
I would recommend this to a friend - Cons mentioned:Sd card reader
smoking up SD cards
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would earn 5 stars if it would stop burning up my SD cards, have gone thru two 1tb cards and they're not cheap , I got an RMA from Asus but I know that process will take more than a month. I just bought it and it's terrible to give it up for that long
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Marco,
We sincerely apologize for the ROG Ally causing your SD cards to no longer work. This is not the experience we want our customers to have with any ASUS product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. Sending the device in for repairs is the best way to resolve the issue as soon as possible. Repairs typically take 7-10 business days, not including weekends or shipping time.
We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0205" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gaming system is amazing I play call of duty on it and it’s flawless definitely I recommend it and looks great
I would recommend this to a friend - Pros mentioned:Overall performance
Great handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. Call of duty warzone, high on life, assassins creed 1-3 have all ran great once you get the settings dialed in.
I would recommend this to a friend - Cons mentioned:Sd card reader
Handheld gaming
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for gaming but sd card burned for time using bc of fail of designing
I would recommend this to a friend - Cons mentioned:Battery life
Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had for over a month and i really love it no complains so far. the only downside is the battery but besides that it's perfect
I would recommend this to a friend - Cons mentioned:Battery life
Battery small
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery not that good. Can not play for more than 4 hours with high fps
I would recommend this to a friend - Pros mentioned:Overall performance
Personal 4 star But a 3 till better support arrive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off i love this device. But in honesty it is half baked and the prior promises from Asus were not all true. But it is still the best windows based handle attempt from a mainstream company. Its existence will usher better devices in the future. It is powerful for what it is and has a great pricepoont compared to other devices of its kind.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Defninja,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0047) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Very good handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good handheld gaming system. Looking forward to the next version.
I would recommend this to a friend - Cons mentioned:Battery life
Very good handheld gaming PC.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good handhold PC for all gaming experience. If you don’t mind to use charger when gaming, it is perfect.
I would recommend this to a friend - Pros mentioned:Overall performance
ROG Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got lucky and grabbed it open box online. Only had it for awhile but i LOVE it. Just be careful about syncing dropbox
I would recommend this to a friend Great but don’t expect too much
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great handheld and having one is super fun, but don’t expect desktop levels of performance. You’ll have to take a quality and frame rate hit but it’s worth it for the experience
I would recommend this to a friend