Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Love my RogAlly
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Rog Ally play everywhere you like! Also as computer connected to a monitor is the best experience!
I would recommend this to a friend - Pros mentioned:Overall performance
Gane
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product was a gift for my son he loves it As a avid gamer he is more than happy with it
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing handheld gaming console!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine! Works like a little computer. I've had no issues with it at all.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues at sll great device nhesed about alot of ppl having problems but mines is just fine
I would recommend this to a friend - Pros mentioned:Game compatibility
Definitely worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely impressed with the gaming performance coming from a a decent computer setup.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Good not best..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the ally and its pretty good fast but the heat issue like burning ur hands to the touch..so I actually order the steam decks.. ally and steam deck no difference just spec wise…anything the ally can do the steam deck can do..why spending another 300 something bucks.. and save it for an 1TB ssd card
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear valued customer,
We certainly understand your disappointment with this product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306018106-0226] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Intense
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for the faint of heart a great and powerful device just takes a little practice to getting use besides that absolute unit of a device!
I would recommend this to a friend - Pros mentioned:Overall performance
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not bad and it seems like they are improving it with updates. Just have to remind yourself that this is a computer in your hands.
I would recommend this to a friend - Pros mentioned:Overall performance
Great for gaming in the go.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son and i to shareand game on the go, runs most steam games great.
I would recommend this to a friend - Pros mentioned:Overall performance
Handheld gaming
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a really good handheld gaming system
I would recommend this to a friend Incredible little machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned and recently sold my Steam Deck. That was a great device, and got better over tike as i suspect this will. As you will recall, the SD softeare was a mess when it first came out. The Ally is already in a better position and will only get better. I never used the touchpads onmy SD, so not missing anything there. I shut it l beed a keyboard at oke point in the cloud recovery down and installed a 1TB drive. FYI, you will need a keyboard during the cloud tecovery to enter the wifi PW. Very happy so far. A definited good buy
I would recommend this to a friend- Cons mentioned:Battery life
Look for others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You spend more times editing settings just for it to die in 45 min to an hour you have to stay close to a power outlet
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear James S,
We’re sorry to hear about your experience with the ROG Ally, particularly regarding the battery life and the need for frequent charging. We understand how frustrating it can be to constantly adjust settings and still face power limitations, and we sincerely apologize for the inconvenience.
To help improve battery performance, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018122-0303" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
- Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best purchase ive made in a very long time.....its more then a handheld gaming machine.....its a PC in my hands. AWSOME
I would recommend this to a friend - Pros mentioned:Overall performance
Fantastic handheld.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. No problem running Forza, D4, BG3, or anything I've tried yet. If you get an SD to expand, do your research first.
I would recommend this to a friend - Cons mentioned:Battery life
Great with tweaks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its definitely more powerful yhan the steam deck in most areas. But the steam deck gas some magic wizard stuff going for battery life.
I would recommend this to a friend - Pros mentioned:Portability
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great for playing games on the go or just on the couch. Easy to add extra storage if needed
I would recommend this to a friend - Pros mentioned:Overall performance
Fantastic value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs better than my laptop with a 1660ti. I havent had any issues so far with setting it up.
I would recommend this to a friend - Cons mentioned:Sd card reader
Great!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fried my SD card…!! But other than that love it…!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this amazing device! Best thing I've bought in years.
I would recommend this to a friend - Pros mentioned:Overall performance
ROG Ally
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am Very satisfied with my purchase, and everything it has to offer.
I would recommend this to a friend