Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Best handheld computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld device i have ever invested in and use it all the time. Highly recommend it!
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect Portable Player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great system to let me play games in bed or while watching TV. Seems to handle whatever I throw at it.
I would recommend this to a friend - Pros mentioned:Overall performance
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good but legion go is better. I enjoyed the games on the ASUS ROG ally
I would recommend this to a friend - Pros mentioned:Overall performance
Rog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best handheld on the market, plays triple A games no problem at 1080p 120htz
I would recommend this to a friend - Pros mentioned:Overall performance
Great Device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still needs some software fixes, but mine has run great since I have received it. Playing a number of games at 120 fps is a dream!
I would recommend this to a friend - Pros mentioned:Overall performance
Best Handheld ever created.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Handheld ever created. Best Handheld ever created. Best Handheld ever created.
I would recommend this to a friend - Pros mentioned:Screen quality
Good Product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I played Skyrim on it and it was awesome it has a great screen. Excellent specs. I wish I still had it.
I would recommend this to a friend - Pros mentioned:Overall performance
Worth it if you are looking for portable gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product Quality, and overall great performance! Just lacks in battery life...
I would recommend this to a friend Rog ally z1 extreme open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rog ally was in pristine condition, excellent staff assistance with questions, berry knowledgeable about the products they sell, they helped me install a screen protector and it was perfect , I would highly recommend this product and store
I would recommend this to a friendLooks awesome, Open Box is a gamble
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful when purchasing Open Box from Best Buy even "Excellent" condition on the ASUS ROG Ally. The Ally has had a series of possible hardware issues since launch and because Geek Squad does not take the time to activate Windows and verify all components work correctly, their certification means very little that you are not receiving a defective product. In my case the right joystick would not register anything and either the original customer who returned it was dishonest or Best Buy does not care enough to track what was wrong and puts things back out for sale knowing they are defective. I hate to detract from what looks like an awesome 1st generation product, but this goes to show quality control issues from ASUS and the poor attention Best Buy pays to "refurbishing" Open Box items like this.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your feedback on the ROG Ally. On behalf of ASUS and the reseller, we would like to apologize for the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure every purchase is a positive experience.
Based on what you have described, we recommend contacting the place of purchase for an exchange or return if you are still within the window. Please rest assured that if you are unable to gain resolution when contacting the place of purchase, we will be glad to provide further assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306018106-0249" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Will not be disappointed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As described functions and performs good! Awesome gameplay with Xbox gamepass
I would recommend this to a friend - Cons mentioned:Software
Best handheld for now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good if you know what to expect and how to navigate win11 to optimized it a bit more. Asus software is finicky
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, enjoy playing my controller friendly console games on this, even if its just sitting in my recliner in my living room.
I would recommend this to a friend Great for gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device, it is very easy to handle and very versatile.
I would recommend this to a friendGame.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its amazing game, i can use in a lot places, its very easy to use.
I would recommend this to a friend- Pros mentioned:Portability
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product good for trips and playing on the couch when the wife wants to watch tv
I would recommend this to a friend - Pros mentioned:Portability
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great product. Pretty much a gaming computer you can carry anywhere.
I would recommend this to a friend - Pros mentioned:Game compatibility
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision ever! I love my Rog so much! Runs my games smoothly.
I would recommend this to a friend - Cons mentioned:Battery life
Great Steam Deck Replacement!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More powerful than Steam Deck, enjoying the higher frame rates and resolution. Only down fall is battery life, could be better.
I would recommend this to a friend - Pros mentioned:Overall performance
An absolute beast.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This things a dream come true, plays everything… From AAA to Indi games. Loving this thing!
I would recommend this to a friend