Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great handheld pc that can run most games at really high settings! Ive been enjoying using quite a bit!!
I would recommend this to a friend asus rog ally is the best christmas gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best thing ever for your kids or gaming needs for all ages
I would recommend this to a friend- Pros mentioned:Overall performance
Great Ally!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the handheld so far, feels abit better than steamdeck performance-wise and seems to be more customizable! No regrets!
I would recommend this to a friend Get One
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome so far. I wasnt sure how id like it coming from the steam deck but so far this thing is a little power house.
I would recommend this to a friend- Pros mentioned:Overall performance
Super fun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has so far been great. There's a lot of negative reviews on this, but I've had none of the problems mentioned.
I would recommend this to a friend - Pros mentioned:Overall performance
Great sustem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ally is great just make sure you update before playing. Set aside 2 to 4 hours for all updates
I would recommend this to a friend High quality gameplays.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product. If you are a casual gamer, it has kore than enough capabilities to do what you want to do on this device.
I would recommend this to a friend- Pros mentioned:Screen quality
My time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and fun to play with, great screen, fast downloads, great experience
I would recommend this to a friend - Cons mentioned:Storage capacity
ASUS ROG Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 1/2 stars. Does everything needed, just wish internal storage was a little more
I would recommend this to a friend - Cons mentioned:Software
Nice device, software could ve bette, windows suck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice device, software could ve better, windows sucks, if this was done by steam and steam os was running on this. Perfect ion!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rogally
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun device and veey powerful runs almost all the new games coming out
I would recommend this to a friend - Cons mentioned:Sd card reader, Storage capacity
Lots of hardware issues.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is a great device when it's new and it works. Starting out I thought the 512GB would be enough. I quickly realized that I needed more storage, so I opted for the cheap option of a 512GB SD card. I put it in and started installing a game off of steam. Halfway through the install it stopped and the card was no longer recognized. I put the SD card into a different computer and it is now only recognized as 16 MB. The SD reader on the Ally is also now broken. I was OK with this, but now the right analog stick will only move up and down. Very disappointing device. I will be taking in to Geek Squad to try and get a replacement.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the SD Card reader issue you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
We understand that you will be contacting your place of purchase to obtain a replacement. We hope the new device runs smoothly and you enjoy using it. Please note that there will also be updates for the ROG Ally in the future that will improve overall system performance and stability.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018159-0207" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
ROG Ally
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the mother of my kids loves it. She keeps playing on it. It's her main PC now.
I would recommend this to a friend - Pros mentioned:Overall performance
Recommend it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband lived it. He has all kind of video dame platforms but this is now his favorite
I would recommend this to a friend - Cons mentioned:Battery life
Tried it out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, used it and it worked awesome short battery tho and ended up going with the Steam Deck, but i loved using it
I would recommend this to a friend - Cons mentioned:Battery life
Good for basic gaming or dock play
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but one issue is the battery doesn't last long
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Anthony L,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0584" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/#A4
- Pros mentioned:Overall performance
Cool Gaming Machine
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of the most awesome purchase I have ever made.
I would recommend this to a friend - Pros mentioned:Overall performance
ROG ALLY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good , better than expected! I bought it cause my pc broke but this is good tbh
I would recommend this to a friend - Pros mentioned:Overall performance
Asus Rog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Asus Rog Ally is a extremely powerful handheld gaming device that runs windows 11. It's a portable pc gaming machine.
I would recommend this to a friend - Pros mentioned:Overall performance
The new era of handheld consoles.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, to be honest, I was eager to acquire it, and it was an excellent decision.
I would recommend this to a friend