Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Definitely worth a look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a while of having it I would really recommend it. The built in armory crate already has a steam and Xbox app so all you have to do is sign in to the respective accounts and you're good to go. I've been playing games like fallout 76, cyberpunk 2077 and MW2 and they rein just fine. Cyberpunk needs turbo mode in a few areas though but 90% of the time its a smooth 60fps. Speakers are good but can get crackly at higher volumes depending on what you're doing but that's really the only downfall.
I would recommend this to a friend- Pros mentioned:Overall performance
The best ever!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was one of the best investment that’s I did. The game is amazing, makes me relax and enjoy! I hardly recommend!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Very good when it’s working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is powerful and very good when it works but there is a lot of jank.
I would recommend this to a friend - Pros mentioned:Overall performance
Handheld Gaming Used
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice item....exactly as listed. Best buy did a great job on this listing. Would highly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Switch Replacement ?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows based handheld + game pass !! This is a great imvestment if your looking to jump into the handheld market.
I would recommend this to a friend - Cons mentioned:Battery life
Great portable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good handheld, just wish battery life was better.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good use when traveling and good use all around…..
I would recommend this to a friend - Pros mentioned:Overall performance
Asus
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the device and works very well. If one has a basic work computer but has some free time highly recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it djdjfnfkcjcfndocifuejdhfivjfjdkdfjdnckrorcifj
I would recommend this to a friend - Pros mentioned:Overall performance
Must have!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best handheld devices. Havent touched my ps5 ever since i got my new rog ally
I would recommend this to a friend - Pros mentioned:Portability
Imo
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to use when in a pinch and need mobile gaming at your fingertips but I can’t help but feel like it’s not quite there at that must have stage for me too many cons for $700 at $400 it’s a no brained if you don’t already have a mobile gaming device.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Qbill,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0361" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Ally is a Good choice for Gaming handheld.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product. It is great for what it is. I love that it runs through windows 11 even though that brings some issues with it. Good specs in comparison to the competition. Wish I had waited a little while to buy it as I have seen the price drop a few times.
I would recommend this to a friend- Pros mentioned:Overall performance
great!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loving the rog ally, im a truck driver and this works great on my phones hot spot
I would recommend this to a friend - Pros mentioned:Overall performance
Best game ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually when I bought this I didn’t have that much expectative, but once I got it it was 12/10. Is complete worth it
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, however still requires a lot of tinkering.
I would recommend this to a friend Great device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system for me has been easy to use and i havent had any issues. Great to play call of duty and other games on the go!
I would recommend this to a friend- Pros mentioned:Portability
Best Handheld PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing way to game on the go. I cannot put it down.
I would recommend this to a friend - Cons mentioned:Heat dissipation, Sd card reader
Rog ally reveiw
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an interesting device. On the surface it sounds like a great device but with numerous over hesting issues and the sd reader not working since i purchased it i have to give it a low rating.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tyler,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the SD Card issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306018122-0220" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1051166/
- Pros mentioned:Portability
Great Handheld.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is amazing and it's great handheld. I would recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Good little unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Have had no issues with it. Would recommend.
I would recommend this to a friend