Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is everything I thought it would be. Capable of running some of my favorite games.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handle
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus has the best products hands down. Best little hand held with a whole lot of power
I would recommend this to a friend - Pros mentioned:Overall performance
Very awsome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device . I recommend people to buy this . The grahics is amazing.
I would recommend this to a friend - Pros mentioned:Overall performance
great device for a low price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this thing runs everything i throw at it, including triple a titles
I would recommend this to a friend Worthless garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Spent an hour just trying to get it setup, because it demanded that I copy all of my existing server information over to it and was unable to skip that step. So, it downloaded 300 gb of data that doesn't need to be on this device. Then it erased my Microsoft PIN requiring me to go through the hassle of rebuilding my Microsoft account. Then, it's impossible to factory reset, even with tech supports help, the reset options HAVE BEEN REMOVED. It's just such a bad product. I couldn't tell you if it's a decent machine for playing games as I can't use it for that. It's forcing me to use it as my server. I had to find a non-ASUS website explain how to factory reset it. ASUS Tech support was utterly lacking--the people were great, but, the product is so bad they don't have all the information they need to make it work.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mark Skarr,
Thank you for sharing your experience with the ROG Ally. We sincerely apologize for the issues you've encountered and the inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018159-0261" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with this at all. Took about an hour or so to get fully set up. Once that was complete it was off to gaming.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally for the win
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device for it day one no issues runs perfect and runs any game with the perfect feel and touch. Would recommend!
I would recommend this to a friend - Cons mentioned:Battery life
Pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life is the only thing but other than that awesome product !
I would recommend this to a friend Great but battery life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything you want in a handheld pc but make sure you’re next to a outlet!
I would recommend this to a friend- Pros mentioned:Overall performance
Rog Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly fine the only problem I had is sometimes when starting it up I have to turn it back off then on again
I would recommend this to a friend - Pros mentioned:Overall performance
So much fun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works perfectly! So easy and fun to use!
I would recommend this to a friend - Pros mentioned:Overall performance
ROG Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld PC, runs most steam games and xbox games
I would recommend this to a friend Great device just go in with proper expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a handheld gaming system that works seamlessly no tinkering required… get a steam deck. This machine is much more of a handheld computer than a handheld console. You’ll have to play around with controller binds and whatnot, but if you want something with the handheld form factor of a steam deck and all the versatility of a windows computer this is the device for you
I would recommend this to a friend- Pros mentioned:Overall performance
ROG Ally
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld gaming device for the price to performance.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect handheld PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent for a handheld device. Very powerful and great display resolution.
I would recommend this to a friend - Pros mentioned:Overall performance
Best of the Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THe Lady helped me with fast & friendly, so helpfull
I would recommend this to a friend - Pros mentioned:Portability
Great handheld gaming computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device that doesnt keep me tied down as much as a laptop even does.
I would recommend this to a friend Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband does not let it down. He likes playing it and using it when we’re on the go.
I would recommend this to a friend- Pros mentioned:Game compatibility
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is an excelente handle gaming console Run all new games including halo infinite
I would recommend this to a friend - Cons mentioned:Heat dissipation
Great product with kinda with alot launch problems
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the extra power of Asus Rog Ally compared to Steam Deck. Theres alot issues at the beginning launch, hopefully Asus can fix the problems. Right now heating issues is causing a few sd card reader to fry and ruin reader and sd card. Upgrading the internal ssd is easier then steam deck in my opinion.
I would recommend this to a friend