Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very impressed love the portability and screen volume is also great i can play anywhere with my mobile hotspot
I would recommend this to a friend Just get a steam deck honestly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it wasn't asus, I would rank it higher, but every time I need to use it, it needs to be updated, trust me. Taking it apart, like videos show, to add more space isn't as easy as it seems.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear William M,
We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
Please allow us to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0494" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great for portable gaming.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing handheld gaming. Way better than the steam deck. Works well right out of the box with xbox game pass.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would absolutely recomend this for anyone lookong for a gaming pc for cheap.
I would recommend this to a friend - Pros mentioned:Overall performance
Happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System does everything I expected it to do, very satisfied.
I would recommend this to a friend Good, but could have been a little better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to start with saying that i really do like the Ally. It looks good, It feels good in hand, and its specs are good for the games that you might want to play. Where it's fallen short for me though, some older steam games that aren't well optimized for controller support, will end up having a very difficult time in getting them to run properly on the handheld.
I would recommend this to a friendBest handheld pc
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mobile pc handheld ever. I would be aware that this only have 8gb of ram so don’t expect to run AAA games but anything else it’s awesome.
I would recommend this to a friendEhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was really cool. But I’m from the psp era and this doesn’t compare.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Battery life
Rog Ally Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: -Performance -Looks -Refresh Rate Cons: -OS Which is the biggest complaint -LCD Display -Battery Life Overall I would go for the Steam Deck OLED
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cole C,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018122-0264" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it I own 3 one for and and each my kids and I've had no issues whatsoever
I would recommend this to a friend - Pros mentioned:Overall performance
its worth buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its nice to have a mimi pc/gaming handle and nice to have it for playing steam games and play other pc games :D
I would recommend this to a friend - Pros mentioned:Portability
Worth the price, more bang for your buck.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best device i own. So much power in such a small package, and for someone who is on the go this is perfect.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a more successful product than I expected from the video reviews. I love the device very much.
I would recommend this to a friend - Pros mentioned:Screen quality
The best ive used so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used a win 3, steam deck and now this way better then the win 3 driver wise and way better screen then the steam deck
I would recommend this to a friend - Pros mentioned:Overall performance
Ally Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for emulation! I love the Ally. It's versatile and powerful.
I would recommend this to a friend - Pros mentioned:Portability
Nicely done!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice purchased it a while ago and been in love with it ever since definitely good for portable gaming
I would recommend this to a friend - Pros mentioned:Overall performance
Asus ROG Ally
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice system but a little laggy. Overall very good!
I would recommend this to a friend - Pros mentioned:Weight
Better than my Deck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful and a beast. I love how light it is and how comfortable it is holding when playing with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Ultimate gaming device ever!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs every game i throw at it. Its ease of use makes it a breeze to game on.
I would recommend this to a friend - Pros mentioned:Screen quality
Great handheld
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld by far. Great screen, really good build quality
I would recommend this to a friend