Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Excelent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good handheld PC. Can you run it all pc games. Recommend.
I would recommend this to a friend - Cons mentioned:Battery life
Very cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is too small. It needs a bigger battery.
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld gaming!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best portable gaming device! Great graphics, sound, pc windows capability, and other entertainment!
I would recommend this to a friend - Pros mentioned:Overall performance
The most amazing beautiful thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it best thing I have had idk. I have the PS5 and honestly has a handheld it's killing it by far thank asus
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld to date!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A full fledge PC running Windows11. This has become my replacement home PC
I would recommend this to a friend - Pros mentioned:Overall performance
GOOD PC, GOOD VIDEOGAME AND EXCELENT PURCHASE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is a good PC and a good videogame console, is totally recommended
I would recommend this to a friend - Pros mentioned:Game compatibility
Awesome Handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld with fantastic power. Plays most games flawlessly.
I would recommend this to a friend - Pros mentioned:Overall performance
Great handheld device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld device. I love the fact that I can play games from any platform on this.
I would recommend this to a friend - Cons mentioned:Battery life
Amazing performance low battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing battery doesn’t last long on turbo mode
I would recommend this to a friend - Pros mentioned:Overall performance
RoG Ally rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid performance. If you know your way around a PC and have realistic expectations you'll likely enjoy this device.
I would recommend this to a friend - Pros mentioned:Overall performance
My review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, just as advertised even with an open box item
I would recommend this to a friend - Pros mentioned:Overall performance
Great device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device 10/10 however be patient with the initial setup if your not a windows user.
I would recommend this to a friend - Pros mentioned:Overall performance
Love this device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product love it recommended 100 percent runs everything flawlessly!
I would recommend this to a friend - Cons mentioned:Heat dissipation
Great mini cpu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Does get warm so make sure well ventilated.
I would recommend this to a friend Best in the US at the moment
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the ROG Ally since the summer of 2023 its been an amazing run and to be honest i think its the superior handheld gaming device. I've never had it crash on me as long as I've kept it up to date. I live a camper lifestyle that doesn't allow me to have my full pc set up so this was an amazing compromise if not better.
I would recommend this to a friend- Pros mentioned:Overall performance
If it works, it’s fun!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many compromises and initial quality issues but super fun. Buy it with a credit card with purchase protection or buy a Geek Squad warranty because Asus support is questionable.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Daniel G,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0504" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
So powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. I didn’t think it’s possible to play aaa game in such a small device.
I would recommend this to a friend - Cons mentioned:Battery life
The Future of Gaming
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device excels in playing AAA titles and a wide range of other games. However, the battery life is limited, and the Windows operating system on a handheld gaming console can be cumbersome for non-Windows users.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tupher,
Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or for assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0457" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
- Pros mentioned:Overall performance
Steamdeck alternative
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device. The best option after the Steamdeck.
I would recommend this to a friend - Pros mentioned:Overall performance
This completes me!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything i need. I bought an anker 737 to keep it charged. I havent touched my gaming laptop since.
I would recommend this to a friend