Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
All good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was exactly what I ordered. No damage, shipped right on time. Happy.
I would recommend this to a friend - Pros mentioned:Overall performance
Good deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it says. It works as it says. It works as it says.
I would recommend this to a friend Great Idea but poor execution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Keeps resetting the fingerprint, password and passcode every other day. It's become so annoying that I've stopped using the product. 2. Ton of software glitches. For example, the Xbox game service app won't recognize the gamepad and then you have to close and restart until it does. 3. You set a visual profile and it will reset to default by itself. 4. Random errors that appear out of the blue. Basically, poorly written code. 5. Absolutely trash battery life. 6. Vent placed near the left hand and may fry your trigger finger after long sessions. 7. Heavy, if you plan on resting in your bed and playing games, well this won't cut it. It's too heavy and your shoulders will start aching in a matter of minutes. I can lift double my body weight and even I find this uncomfortable to use beyond 20~30 minutes.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SMRK,
We are really sorry to hear about the poor overall experience you've had with your ROG Ally's glitchy software issue. This is definitely not the norm and is not the kind of quality to expect from ASUS products. We recommend performing a factory reset on your unit, if you are still experiencing issues then we recommend returning your unit to Best Buy for a replacement. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0095" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Very nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and portable, i have to fly every two weeks for work and this has been a game changer
I would recommend this to a friend - Pros mentioned:Overall performance
Best item I've ever bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super great product love the item and I will definitely recommend this item to a lot of people
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the greatest item I’ve ever bought. The graphics are crazy good. I had problems before but it was an easy fix
I would recommend this to a friend - Pros mentioned:Game compatibility
Worth It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ally is super worth it! I can play any game easily on the system and I haven’t had any issues yet.
I would recommend this to a friend - Cons mentioned:Battery life
Great handheld gaming machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Replaced steam deck. Short battery life but hands start to get sore anyway after an hour of playing on it.
I would recommend this to a friend - Pros mentioned:Portability
Asus rog amazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing device for on the go gaming this is a very good way to game on the go.
I would recommend this to a friend - Pros mentioned:Portability
Excellent gaming handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying all of my games in this! So easy to use and portable. Highly recommended.
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its doing everything i want it to its a lil high on the price but its still a great buy
I would recommend this to a friend - Pros mentioned:Overall performance
Game gadget
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s my first to own this game gadget . It’s wonderful
I would recommend this to a friend Was in excellet condition, easy to install new HD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works spledidly. Was extremely easy to swap out the HD. Wish it came with a dock
I would recommend this to a friend- Pros mentioned:Overall performance
The best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is truly one of the great hand held game consoles!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Fun to use, well built, and mobile gaming handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, fun to use, and easy to spend hours playing without even realizing it.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Surprised how well it plays games but it’s a windows pc so make sure to keep up with the updates.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is the best handheld ever comfortable in the hands and overall an amazing machine
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Gaming To Go
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for to go gaming. Can play PC AAA titles including Xbox game pass.
I would recommend this to a friend - Pros mentioned:Overall performance
Lov this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this to play casual games on steam. The windows system even makes this a work laptop. Love it !
I would recommend this to a friend - Pros mentioned:Overall performance
ROG Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little hard to set up. Once it was though its been great.
I would recommend this to a friend