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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9109 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 9,109 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    100% recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console High Quality High Performance The best Handheld PC 2023!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Phenomenal the hardware and polish

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is hands down the best gaming handheld imo. Has no issues. Is lightweight most people think it’s heavy when they see the sheer size of this device but when they hold it they are extremely surprised how light weight it is. And it doesn’t ever get hot to where you would feel it in your hands. I’ve played for 4 hours on this thing and was never uncomfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An Absolute Beast of a Handheld

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolutely amazing Handheld, my only complaints have been not having an OLED screen and the Grips, however the grips have seem to been taken care of with the new ROG Xbox Ally Series!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this handheld gaming pc. Is way bettet than i expected. I was expecting it to struggle playing games but that is not the case. It runs like a dream. I use it every night since ive got it. If your looking for a handheld gaming pc this is the right one for you.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing game console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My vuddy talked me into purchasing this device because i didnt have a PC to play much games with them. Its got a grat amount of features as in i can hook up my tv/monitor, keyboard and mouse, controllers. Amd its basically a portable PC so i can play my favorite games while laying in bed or on the go. HIGHLY RECOMMEND!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Blind buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and portable, maybe the battery is not the best but I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one of the competiton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own steam deck, legion go, and tog ally. Hands down the smoothest out of them all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy holding a powerful PC in my hands! Hands up better than the steamdeck in ALL aspects. Yes i said it. ALL. Dont bother with a micro SD, it’ll fry up any sd card u put in. That’s how powerful it is. If you need all of your games on the go, just upgrade the SSD and you’re set.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Almost perfect gaming handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best gaming handheld out right now overall! I literally have only 1 complaint and its minor, im not sure if its just me but the fingerprint sensor doesnt work half the time. Gaming on this devixe is amazing ive played titles ive never thought possible on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the RoG Ally since its release and it has really surpassed my expectations. It has run every game that I have tried - including Diablo 4, Baldur’s Gate 3 and Starfield. I’ve hooked it up to external monitors and TVs with no drop in performance. I’ve had no issues with the SD slot and I even swapped out the internal SSD easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Awesome Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall has been wonderful but does have a couple faults. Besides a few crashes specifically in Spiderman miles morales, every game has ran without issues. Love the fact that it’s a whole computer just ready to travel. I would definitely recommend for anyone in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mobile pc. Works great and while I can’t confirm I feel like it tops steamdeck

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome product if bought brand newr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting an open box of this is VERY risky. A lot of the time they are defects or they straight up don’t deliver, BUT when I went In store and got a new one it was like a dream come true. It’s just somthing cool to have especially if you’re comfortable with consoles and have pc friends.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    PC gaming anywhere is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm addicted to using this device. I haven't even been using my PC lately because of it. Completely customizable and it can be used for more than just gaming. The battery doesn't last very long when running a game and some games don't run well at high/max settings but that's to be expected for a mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steam Deck Challenger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a really great handled for modern players who know how to game with settings they understand to change to get a better peak proformence then a steam deck, yes Some games&Apps will work glitchy or terrible compared to the competition but it’s windows and I’d chose that then the steam deck, even tho i have both.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so amazing for the price and so much power in such a compact form factor

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for PC Gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. If you are a PC gamer that wants your games on the go, this hand held is for you. And if you know what you are doing, it can emulate Wii U, Switch, ps3, Xbox 360, N64 and all the classic consoles as well. If you have the means, and you are a PC gamer looking for some on the go play time, this item will be great for you.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like ppl like to complain about operating system an it being hard to use and its a tad bit glitchy cause it is windows but it u can work a pc u can work this i feel like after i got this PC set up was all worth it the screen and games run beautiful. Its deff more then what i exspected!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pass until its fifnshed....

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I'm bored or tired of waiting...seems as though EVrY time i turn on the ROG it has to do some form of update. The armory crate is unfinished and kept updating....the fact that it is a windows pc was exciting, except that windows crashed or froze at least 5 times in less than a week. Everything else i could deal with. Not being to STAY in a game or just start straight up made me return the 1st handheld pc that i thought would make me pit down my steamdeck. Oh yeah, having to run steam in picture mode just to launch my other titles seemed backwards and hoop jumping...pass!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AndreF,

      We appreciate you sharing your feedback on this model. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you had to return it. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0028) for us to better assist you.


      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Handheld and worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I could play a few of my games in my hand when not at home. I absolutely love the device. I bought the WD 2230 Nvme 2T and installed it the same day I got my device. Now I have huge storage and a great handheld gaming device.

    I would recommend this to a friend