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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 348 Showing 6,941-6,960 of 9,063 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy I've made this year, been playing with it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Gaming Handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device would highly recommend this. Way better than the steam deck

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    ROGU ALLY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8/10 its fun to use but the battery its a problem unfortunately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the monster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the item asus rog ally handheld is the best thi g ever...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected it run desteny 2 like perfectly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    its alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only problem is the software is just not at all optimized for the hardware

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every powerful for a small device im am very happy with my purchase 

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, everything is perfect, windows 10 can running most games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus ally YYDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimate gaming machine! Perfect for Diablo 4 no lagging no glitches!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much, played Diablo 4 on medium settings and it runs smooth af

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using with dock as desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might not be ideal to a lot of people but I use with Bluetooth mouse, keyboard and HDMI dock. The iGPU is good enough for me and I can use it as a handheld for steam and xbox/game pass. I use playstation remote play too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a college graduation gift. It’s like a iPad works like a computer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wanted to love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love it. Took hours just to update and download a game. It functions like a tiny PC which is great but it needs something like Steam OS. Im not sure if that has been implemented but when i initially bought it it did not have a system like that.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Thorizine,

      Thank you for your comment.

      We do understand your disappointment with the product and the inconvenience this may have caused if it did not meet your expectations. Indeed, this ROG Ally is a powerful handheld PC running a full-version of Windows 11. Since Windows rolls out periodic updates, these updates need to be installed to optimize system stabilty and performance, including updates for this ROG Ally posted at:  https://www.asus.com/us/supportonly/rog%20ally%20(2023)/helpdesk_download/. You may experience slow updates/downloads due to internet connection or network traffic issues from the update server. This device doesn't come with Steam OS. For helpful tips on how to use this ROG Ally, visit our Product Support page: https://rog.asus.com/articles/guides/15-tips--shortcuts-to-set-up-and-optimize-your-rog-ally/ . A video tutorial is also available at:  https://youtu.be/w4fqh0pA8-M .

      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-36.88. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel

      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Very pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great little hand-held. I compared this to the steam deck and landed on this just for the compatibility aspect. I snagged an open box for a significant discount. Purchased "online" while I was in the store. Walked over to the counter and picked it up. Happy over all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than a steam deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this product, glad I decided to drop the $750 on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld gaming console to play any game with awesome fidelity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good handled console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and works perfectly fine and also games run so smoothly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wait for the X or get it for cheaper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared against the windows based handhelds this would be the best one. Now that the Ally X is releasing in July. If you can get this on sale or used for cheaper I would go with the X.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good………………………………………………………………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving the asus rog ally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold my steam deck to buy the asus rog ally and so glad I did.

    I would recommend this to a friend