Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9060 reviews
(9,060 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing it’s a blast to use great thing to pass the time
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Game console
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best purchase and gift I’ve ever gotten! Hands down
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Bang for buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome purchase! Only complaint was batter life but powerful
I would recommend this to a friend Rated 5 out of 5 stars
Awesome handheld console
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it at my local Best Buy and when I tried to set it up wifi was not working. Had to go to bios to reset everything and it worked now I am enjoying my rog ally.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic device, very powerful and better than the steam deck imo
I would recommend this to a friend Rated 5 out of 5 stars
Best Handheld for Call of Duty on the go.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Handheld device for Call of Duty players out there!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% worth it a I recommend it to everyone i show it to
I would recommend this to a friend Rated 4 out of 5 stars
i like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if you are an experienced windows user than this device is killer. if you are expecting a console like experience you will likely be disappointed. windows is janky and gets in the way of this device quite often and asus software is abysmal as usual but there are fixes for that.
I would recommend this to a friend- Cons mentioned:Heat dissipation
Rated 1 out of 5 stars
Great idea, great looking, poor performance.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Day 1: I opened the package up, and it was packaged very nicely! Well cared for, and attention to detail was excellent. The setup was relatively easy. Unfortunately, it was nothing but update after update. It took nearly 2 hours before I could even use it. The first game I downloaded and tried was Diablo IV. It ran "okay" while plugged in. It got around 40-60fps at low/medium settings. This was not very reassuring, considering the reviews showed much better performance. This was all due to ASUS releasing a bios update to improve the battery life that gimped the processor. I gave my Steam library a shot; I copied across four games to my Scandisk SD card, loaded up Warhammer 40k: Boltgun, and again, disappointed. The game didn't even run at 60FPS; Boltgun is a pixel shooter modeled in 3D, so it is reasonable on any system. I then tried Wreckfest, and again, poor performance unless it was on medium settings. I was disappointed again because Wreckfest came out nearly four years ago, so the engine is not demanded by any systems today. Day 3: I took a break from the Ally because I had a long drive to Tennessee, so I wanted to try it out when my wife was busy doing schoolwork. I tried Diablo 4 again while it was plugged in, and after about 30 minutes, it started to get warm in my hands, uncomfortably. Once again, I was disappointed in this purchase, I went online and searched for ways to improve this product, but all I found were negative reviews with people having the same problems. I all but gave up at this point. Day 5: I gave it one last shot and tried Monster Hunter. This game was released nearly eight years ago, so I imagined that Ally should be able to handle it easily. Nope, once again, frame lag, stuttering, and poor performance. At this point, I gave up on this thing, which was different from what was advertised. Poor performance, horrible battery life, and the only time it works as intended is with an EGPU twice the Ally's cost. At that point, I will play on my gaming laptop, which is five years old and has BETTER performance than the top-of-the-line current handheld.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joshua,
It is really unfortunate to hear about the disappointment you feel due to the performance of the ROG Ally. Please note that there will be updates in the future that will improve overall system performance and stability. Since the product did not meet your expectations we recommend returning it to your place of purchase if you are still within the return window. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018159-0090" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect gaming system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming system my son loves it. Just like a mini ps5 on the go.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Best portable device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the one you should if you are looking for a portable device.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 5 out of 5 stars
Buy it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than my SD. It gets really hot though. Looks really cool too.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing Mobile PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this device regularly. I can play Diablo 4 and even Only Up.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Asus rog ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very pleased with this handheld much better than the previous one
I would recommend this to a friend Rated 4 out of 5 stars
It could be better but still alright
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok. better than I expected. So I'm happy with it.
I would recommend this to a friend- Pros mentioned:Game compatibility
Rated 5 out of 5 stars
It’s like having a PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can run my favorite games! It runs almost as good quality as a PC
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The goat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great kicks the pants off the steam deck No question
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome handheld pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays all my aaa games and I play wow with console port at 100fps
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
asus rog
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great cant wait to buy another one for me rgis is dope
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love playing this gaming machine especially on the go!
I would recommend this to a friend


















