Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
It rogcks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast... better than a steam deck! Buy it
I would recommend this to a friend - Pros mentioned:Overall performance
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i havent put mine down. best thing ive bought in a while
I would recommend this to a friend - Pros mentioned:Portability
Nice on the go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have a gami g device that can play it all on the go.
I would recommend this to a friend Windows is the worst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall was fun but windows kinda ruined it. I had for one month and even got the XG Mobile to enhance the graphics. But every time I had to update windows it would make the system go on the fritz. It lasted about 1 month before I had to return it because the windows update bricked it. Recommend buying if your into casual gaming and don’t care too much about graphics. But if you do care about that stuff, just buy an actual PC.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matthew,
We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.
Although you have returned the unit, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018122-0253" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Open box is the way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super clean device almost didn't buy the open rog ally but i DON'T regret it
I would recommend this to a friendGreat handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Steam Deck, and bought this to play games that will not play on the Deck without a ridiculous amount of tinkering. And also to play with mods more easily. I do prefer the Steam, but this is great as well. My only complaint is that the buttons are not backlit. But for Call of Duty, modded Fallout 4 and Skyrim I am super happy.
I would recommend this to a friend- Pros mentioned:Overall performance
Good gammer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent nice product I loved i recommended buy again
I would recommend this to a friend - Pros mentioned:Portability
Great handheld pc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this handheld pc. I can play my game on the go
I would recommend this to a friend - Pros mentioned:Overall performance
Cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Asus ROG Rally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is great. i love it thank you. pretty fast shipping.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product price I love buy on Best Buy 100%
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it plays diablo 4 great! I definitely recommend!
I would recommend this to a friend - Cons mentioned:Sd card reader
ROG Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SD card driver is broken. Got this open box item and now understand why it was returned in the first place
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ivan A,
We're sorry to hear that the SD Card slot on the ROG Ally is broken and we apologize for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one.
To troubleshoot the SD Card issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0507" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1051166/
- Cons mentioned:Storage capacity
Yes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The things amazing. Low on space easy fix though&<
I would recommend this to a friend Asus rog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good function Easy to use like a computer i would recommend this one
I would recommend this to a friend- Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.other than it looks incredible, it is an amazing handlheld.
I would recommend this to a friend - Pros mentioned:Screen quality
Good for 1st generation handheld device from asus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it overall. Screen is beautiful & sound is great too.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, excellent service :) my son loved it!
I would recommend this to a friend - Cons mentioned:Battery life
very well built product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product only down side would be the battery life
I would recommend this to a friend - Pros mentioned:Overall performance
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing can't put it down performance is really impressive
I would recommend this to a friend