Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good No problem Everything works fine Loving my device
I would recommend this to a friend - Pros mentioned:Overall performance
Asus ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing device Highest recommended Thank you bestbuy
I would recommend this to a friend - Pros mentioned:Overall performance
ROG killed it with this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really fun and exactly what I needed, runs games amazing.
I would recommend this to a friend Excellent device with the right expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you go into it with right expectations, this is a great device. Have a backlog of steam games from the past 7 years that I been meaning to dig into and I havent ran into any issues. If AMD/ASUS keep improving the software/bios, might be an even better investment.
I would recommend this to a friend- Pros mentioned:Portability
Fun to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and kids love it and easy to use very convenient
I would recommend this to a friend - Pros mentioned:Overall performance
Rog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest thing since grandmas sweet tea. Love this thing
I would recommend this to a friend Would skip out on open box purchases missing items
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it open box and it said everything was good and everything was included I was missing the charger and the Rog Ally z1 was already registered which is a pain to get fixed
I would recommend this to a friendYeah
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wooooooooooooooooooooooooooooooooooooooooooooooooooo
I would recommend this to a friend- Pros mentioned:Overall performance
It's pretty ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to, but it is not a good substitute for gaming laptop. If you're looking for a handheld gaming PC, it works well enough. Steam deck might be a little more reliable though
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lilith S,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. We will forward your feedback to our Product team for review to improve the product.
Please note there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0228" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Finally a handheld that can play all games I own!
I would recommend this to a friend - Pros mentioned:Overall performance
Fantastic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product, I recomiendo this 100% Great brand
I would recommend this to a friend - Cons mentioned:Battery life
Half baked.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not ready for prime time. Weak loose sticks, high wattage is nice but battery life suffers. Windows 11 lacks creature comforts the deck has such as resume etc. Let’s see how asus plays this one with updates.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
My dream device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect handheld gaming device with a power of windows.
I would recommend this to a friend - Cons mentioned:Battery life
ASUS ROG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld ever! Battery life could be better though.
I would recommend this to a friend - Pros mentioned:Overall performance
The best!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Its an powerful gaming console, excellent design.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent console
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent console thanks asus to make my dream come true
I would recommend this to a friend - Pros mentioned:Overall performance
Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it since launch day and haven’t had any issues yet.
I would recommend this to a friend - Pros mentioned:Overall performance
The best thing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing video game! Im very happy! Small and powerfull!
I would recommend this to a friend - Pros mentioned:Overall performance
It's the bomb
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works the best so far maxed out the fastest SSD and sdcard
I would recommend this to a friend - Pros mentioned:Overall performance
Better than Steamdeck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible device. Leaps and bounds above steam deck.
I would recommend this to a friend