Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Better than Steamdeck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible device. Leaps and bounds above steam deck.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus Rog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love rog ally is the best pc handheld and I love it
I would recommend this to a friend - Pros mentioned:Overall performance
Gaming handheld king
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an amazing little machine that can do everything
I would recommend this to a friend - Pros mentioned:Overall performance
Good system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good system. Great controls, games run well on it
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerfuelectric divice bro must get if gamer dude get it
I would recommend this to a friend - Pros mentioned:Game compatibility
Alley Rog
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good gaming experience. For the price its worth it.
I would recommend this to a friend - Pros mentioned:Screen quality
Nice handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product, easy to take apart, quality feel.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesomeeeeee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device this device could beat all gaming handheld
I would recommend this to a friend Great system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the system. Its the best in its class, but it does take some tweaking to get all your games working the way you want. Youtube will be your best friend to solve most questions or issues with this device. Definitely worth it though.
I would recommend this to a friend- Pros mentioned:Overall performance
Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold my steam deck for this and its better. Very nice
I would recommend this to a friend Had to return after 2 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When everything functioned as intended this handheld was excellent. However, we took 1 road trip and when we went to play on it after a long day, the left joystick was inoperable. It could only be moved up and down and could not register on horizontal or diagonal move. We were told that something could have been loose internally and that it was a common issue with this device.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JALINH,
Thank you for sharing your experience with the ASUS ROG Ally. We're glad to hear the device performed well initially, and we're sorry to learn about the joystick issue that occurred during your trip.
We understand how disappointing it can be to encounter hardware issues, especially with a new product. Since the unit has been returned, your feedback will be shared with our product team to help improve future designs and reliability.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018122-0300" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
The best handheld out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great function and great for gaming with xbox and steam
I would recommend this to a friend - Pros mentioned:Overall performance
no regrets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for gaming. really great for gaming. a must buy
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally gaming handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product best gaming handheld since the first psp
I would recommend this to a friend - Pros mentioned:Overall performance
A Must Get
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product, can be modified and great performance
I would recommend this to a friend Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little device plays everything I throw at it!!
I would recommend this to a friend- Cons mentioned:Battery life, Sd card reader
It was too good to be true
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a fair condition. It came with no accessories. The battery would drain in about 30 minutes and playing plugged jn would just make the battery slow down from fully charging and would stall. The sd card would sometimes read sometimes wont. Was disappointed and at the best buy I went to they had no more allys at that price.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
Allow us to make your experience with ASUS a better one. To troubleshoot both the SD Card and battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018159-0333" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1051166/
https://www.asus.com/support/faq/1043914/
- Pros mentioned:Overall performance
Beast of a Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can play anything on this device! I would recommend!!
I would recommend this to a friend Father’s Day Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recieved this device as a Father’s Day Gift. Initially I wasn’t sure I would use something like this, but the flexibilty of having Windows makes it useful in a variety of uses cases. Its been a few weeks now, and I can definitely say I recommend this product.
I would recommend this to a friend- Pros mentioned:Overall performance
Best handheld gaming pc.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome i recommend more than a ststionary gaming pc.
I would recommend this to a friend