Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Excelent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The launch software was a bit rough, but it is always improving and there is a strong online community to help people get the Ally setup and tuned for best performance.
I would recommend this to a friendLove it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this compact gaming computer perfect for the wife
I would recommend this to a friendEnjoyable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ASUS ROG ALLY i bought it on launch day it has been buggy here and there with windows 11 but they are rolling out updates and i believe ita a great system.
I would recommend this to a friendGame Changer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy so far! This thing is a game changer. The fact that it runs Windows is a pro and con within itself. I like the flexability Windows provides, but expect a couple hours of updates.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Sd card reader
Asus rog ally
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Games look great on this device. I just wish my sd card slot worked on my rog.
No, I would not recommend this to a friend A good mobile pc and a useabke daily driver.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid unit with goid supporting software making it user friendly while also allowing a lot of freedom with windows being its OS.
I would recommend this to a friend- Cons mentioned:Battery life
Battery Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The batery life is the ROG ALLEY’s biggest downside, sometimes it varely lasts an hour. Having to charge your device so frequently takes away from the experience, for example being able to take your device anywhere and everywhere without having to plan your playtime and the games you play. It is great idea but I believe it need some polishing on that side of things.
No, I would not recommend this to a friend Gaming PC in My Hand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using the ROG Ally for the last 2 weeks and really happy with it, im able to play games from my steam, epic, gamepass library at good quality with no issues.
I would recommend this to a friendOpen Box=Yay!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love! I bought open box, excellent condition and it barely looked touched. The manual was still wrapped and so was the charger.
I would recommend this to a friend- Cons mentioned:Software
Does the job after a bunch of updates
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product too much bloat wear recommend for a avid PC gamer not a console person.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0383" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
A must have!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld device is an incredible product, my mobile gaming addiction is well taken care of because of its abilities. You will not be disappointed if you are an avid gamer who needs to game during any available times!
I would recommend this to a friendWasnt for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not enjoy the system i returned it after 4 days. Had to many bugs for me
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ghost91,
We are sorry to hear that you had to return the unit. It's unfortunate that this model does not meet your expectations, this is absolutely not the experience we want you to have and that you had to return it. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306018106-0078) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Cons mentioned:Battery life
Get a Steam Deck instead
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To many negatives that out weigh the positives. Comparing to the steam deck it performs better but thats just about it. Battery life is worse, ui can be a bit annoying and tideous to navigate, also sd card situation doesn’t seem to help much either. Overall i feel like this device was released 4-6 months too early.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JeremyV,
It is really unfortunate to hear about your disappointment with the performance and quality of the ROG Ally. This is not the kind of experience we want our customers to have with any ASUS product. We understand how frustrating it must be to experience a product not performing as expected and we would like to make it right. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0057" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
If you're thinking about it...just buy it already!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never in a million years did I think I would have a PC in my hands like this...Amazing power for such a small device...now if only the price of the XG mobile would come down some
I would recommend this to a friendAwesome machine but flaws
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is amazing but as a few flaws that asus needs to fix. If your not familiar with pc or windows id personally stay away as its not a plug in and play system.
I would recommend this to a friend- Pros mentioned:Portability
Companion on Flight
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS Ron Ally 7 houses the most recent windows and is a great companion on the long flights.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Your feedback on this product is greatly appreciated, and we are glad to hear that you are satisfied with your ROG Ally as a whole. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We'd also like to hear from you about what changes you would recommend to this product to make it a 5-star one.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0319" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool My son loved it when I got it for him for Christmas.
I would recommend this to a friendWell worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it! just dont expect to run everything at max settings. and deal with the typical windows quirks. UPDATE EVERYTHING FIRST BEFORE PLAYING ANYTHING!
I would recommend this to a friend- Pros mentioned:Overall performance
Rog ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good device but the system could be better dont get me wrong its a powerful device but it could be more balanced
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DamianO,
We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306018106-0074] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Review about rog
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I it's only have rog ally and with out any assensory
I would recommend this to a friend