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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 9,063 reviews
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for anyone interested on a Steam Deck or any gaming handheld, with Windows OS the posibilities are endless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mobile PC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, operating in windows gives you so many options and potential uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    couch gaming machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after installing a 2tb drive and some windows tweaks along with light mods makes this thing fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ASUS ROG Aly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Aly is incredible it’s what I’ve always dreamed of as a child. I can’t wait to see what the future holds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, feels unfinished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of it is better than the reality, the concept is fantastic and i can't wait for the eventual finished product with FULL support. Windows does not scale very well with smaller screens and the touch controls need work. Once these items are fixed, i see no reason why this device wouldnt prosper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woulr recommended this to a friend. Modding community has grown as well if your into it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this handheld computer! Super easy to setup and so versatile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great product , I got it fast an easy and surprisingly runs great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    visual is great we love it. regarding the heating issue its really not that bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this a lot better than the steam deck. Steam os is always a headache for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves it. He's been using it nonstop, i would highly recommend this product to all gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I do is play games now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good affordable alternative to the steamdeck

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun but COD alone takes up half the storage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No storage for games need to shuffle installing games unless you upgrade/expand the storage

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Trynabuy,

      Thank you for sharing your comments regarding the ROG Ally. We understand that the storage space didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0565" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Sorry for my review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good but have many problems for the price it's very expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally Extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived in excellent condition even as an “open box” sale. No issues or problems.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 1 out of 5 stars

    So Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ROG product and definitely my last. The SD card reader was broken on arrival which means expanding the storage is impossible without taking apart the machine. Asus responded to this issue with a “whoops sorry” so now I have a device where a major component does not work. I recommend going with a Steam Deck instead. It’s way more reliable. Shame on Asus charging top dollar and delivering a product that can’t do the basics.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Michael,

      Please accept our sincere apologies for the SD Card reader issue you've encountered with the ROG Ally and our support team, as well as the inconvenience caused. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence.

      We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2306018159-0351" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Ilove it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive gotta steam deck and ilove it but my ally jus does what my deck cant and thats more reason for me to love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift success - Son loves it….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas gift for my son, who loves it and is having fun with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my Asus Rog Ally.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product before plays games beautifully. 120hz 1080p.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FPS is decent even!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have this now as a millenial. Yes there is the Steam, but this platform has more freedom.

    I would recommend this to a friend