Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Consider a steam deck OLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A decent device for streaming from a more powerful machine, but terrible battery, life, and poor performance due to the higher resolution screen.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Drake,
Thank you for sharing your comments regarding the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
To troubleshoot the battery and system performance issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0587" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
- Pros mentioned:Overall performance
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is very good it's like a computer, Everything is very fast, no lag, Since I bought it, it is very convenient for work and gaming. I recommend everyone to buy it to help you with everything
I would recommend this to a friend - Pros mentioned:Overall performance
ROG IS A BEAST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.https://youtube.com/shorts/1nCTXNTyu58?feature=sharer. Everyone complaining but let me tell you once you slap a 1tb ssd a 516 microsd and have all your games ready to go its a beast of a handeld PC.
I would recommend this to a friend - Pros mentioned:Portability
This thing is great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great! It is everything I wanted in terms of power for a laptop but with the added benefit of it being a handheld
I would recommend this to a friend - Pros mentioned:Overall performance
ASUS - ROG Ally 7
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent recommended product, after almost 1 year without giving me problems.
I would recommend this to a friend - Cons mentioned:Battery life
Loveeee this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast! Love it! Only thing I would change is the battery life, it doesnt last very long. About 2 hours of game time. Other than that wonderful product. I highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Pc handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome right out the box. Can’t think of a complaint. But understand this is a pc. So requires that knowledge and tweaking.
I would recommend this to a friend - Pros mentioned:Game compatibility
Love this little thing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device here, runs all triple a titles with little to no tinkering with the settings. Just make sure you’re getting the Z1E and not just the original Z1.
I would recommend this to a friend - Pros mentioned:Portability
Gaming(and more) on the go.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mobile option when not at your battlestation. Having a job where travel is often, it’s more convenient than a laptop and offers more games than the switch.
I would recommend this to a friend - Pros mentioned:Overall performance
Frustration turn into love
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suffer from buyers remorse when I first purchased this item, and after, it was filled with glitches but once Asus came out an update, I can honestly say that I fell in love with this device
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service in the store, excellent customer service. excellent console, very versatile, the games and other applications run very well
I would recommend this to a friend - Pros mentioned:Overall performance
Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had no issues with this thing so far and I've been playing a lot of Diablo 4 on it. Works great and I have no regrets buying it, whatsoever!
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent Handheld
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't picked my steam deck up at all after buying the ROG ally .. The ROG ally is more tailored to the games i love to play. Xbox gamepass, Fortnite, Diablo 4, and COD is amazing on the Ally ..
I would recommend this to a friend - Pros mentioned:Portability
Perfect for travelers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent, I got it in a open box condition and it was perfect, perfect for mobility and gaming wherever I want too
I would recommend this to a friend Love my Ally!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been excellent for me use it on days I have free time very solid buy!
I would recommend this to a friend- Pros mentioned:Overall performance
Beastly performance - Asus ROG Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a great machine, gets better with more recent updates I literally have no complaints. Pretty much the best deal you can get far as pc gaming. Doesn’t really get much better than this.
I would recommend this to a friend Great Soeakers but hard to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos work well when they do. Software issues . Sounds nice and has a ecosystem
I would recommend this to a friendPICK ME TO WIN THE 400$ GIFT CARD
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best handheld portable devices let alone it being a PC and then I returned it pick me for the 400$ gift card I’ll never return any of my items again (:
I would recommend this to a friend- Pros mentioned:Overall performance
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device and powerful. I have had 0 problems with it and i play triple AAA titles with high settings.
I would recommend this to a friend - Pros mentioned:Overall performance
Fanatastic device for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic device, I do not know how it compares to a steam deck never having owned one but i use this daily to play games. Have actually used it docked as a mini workstation for work as well
I would recommend this to a friend