Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9058 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 411 Showing 8,201-8,220 of 9,058 reviews
  • Rated 5 out of 5 stars

    Great purchase so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard and software I love it and have had no major problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my mom bought it as a gift now I play it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shannon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays aaa games very good with ryzen extreme processor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t come with the charger like it stated

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite it not being a brand new product, I was told it would come with at least the charger for the item (It did not). Still satisfied with the product I guess

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear OPatino,

      We are sorry to hear that you did not receive your unit charger. We would recommend that you reach out to best buy support so they can provide you with more information. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Please refer to this case number ( N2306018106-0408) for us to better assist you.
      Your feedback is important as it helps with improvements to ASUS Support channels.
      Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great for gaming on the go or at home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming handheld but requires better support from ASUS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine, worth the money!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, holds a charge really well, absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally is amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product, love it already such a super fast product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best portable console , the use with Windows 11 is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i Love It

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming console and graphics are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just make sure you you check for updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming handheld

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld with tons of compatibility and feels great to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomely

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast downloads. Beautiful design. Very comfy. I loved it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good game console, very good experience and looks cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for first time pc gaming owners

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, love the feel and the visuals are perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything and more

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer this is the best CPU ever and more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Overheats and goes into a boot loop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hoping for a more portable solutuon to gaming. Unfortunately since I took it out of the package I had nothing but issues, the amount of bloat ware installed is not even funny. After download a couple games, exoprimal and war thunder. It runs rhe games fine, good fps and good quality but after about half an hour of use the device would shut off. And then would blue screen, forcing me to hard reset the console. I reinstalled the OS twice and had the same issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I liked so far… but…

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked so far but I would like a better OS like the steam deck…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good game system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game system it’s easy to handle and play your games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great still pretty pricey but the graphics are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLAY Warzone on a handheld....nuff said

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy it.....if you are looking into it pull the trigger.

    I would recommend this to a friend