Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9060 reviews
(9,060 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
I like it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's like having a computer in your hands, it's super fast to use in any way, I like to play many games as an emulator works super well
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Handheld gaming like no other.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely something I would recommend. With the right settings and softwares updated, this can run almost everything when it comes to gaming. Keep in mind that this is designed for handheld gaming and not something to be compared to a powerhouse PC. If you're coming from PC gaming, you should have no problem gaming on this but for players coming from just Console, it can be a bit confusing when you're gaming on the Ally. I would only recommend this device if you're planning on playing eSports titles or games that you can play on Windows but don't support on the Steam deck.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great Windows handheld....buy more storage.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little windows handheld! Need to allow for updates, etc. I use it for retro gaming and Xbox gamepass and its works awesome. I am also using it docked with a monitor, BT keyboard and mouse for a Windows pc. WiFi 6 is super stable. Just downloaded some Steam games from the Summer Sale and Hogwarts looks and runs fantastic. I did buy a Sandisk 1TB sd card for additional storage. (512 GB is gone pretty fast). No issues so far.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Sd card reader
Rated 2 out of 5 stars
Held back by software and a few poor decisions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sd card reader still melts cards. asus software still full of bloat. windows drinks ram use titus debloat to get it back. suspend doesnt really suspend and drains battery. cant remap the armory crate buttons so where is my xbox or ps button then for steam? this can be fixed but its annoying to do so. 16gb ram? I would gladly have paid more for 32 so higher end games dont stutter and i can feed more to vram. also the faster 7500mhz would have been nice. coming back from suspend causes windows to think its not authorized till reboot sometimes. Asus cloud restore tells me to contact CS so i cant reinstall anymore. no amd driver support for z1 chipset yet… had to hack it to use the 7840U drivers and performance was better. back buttons suck. replace them asap. now for the good stuff. z1 is fast and plays games at higher rez than steamdeck and they look really good on that 120hz freesync display but Not OLED good. when docked that extra TDP really shines. Bottom line I think if the software was better i would have kept it. Tried ChimeraOS and it wasnt bad but some things were pretty jank.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jon H,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We understand that you no longer have the unit, but we will forward your feedback to our Product team for review.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018122-0180" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ignore those bad reviews trust me.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me first say coming from many different owned handhelds regarding the steam deck and aya neo I prefer this one the best. The steam deck is like the apple of handhelds and the ally rog is the android of its type. Once you purchase the rog ally please take sometime regarding patience and updating trust me. This is not a plug and play mindset! However, this little beast plays just about anything and hardly has any limitations. Windows can be a little rough for small screens compared to a full fledge pc and monitor but you can do the same with this rog ally. If you are on the fence of buying this don’t be just do your own research and know glitches happen and it’s okay.
I would recommend this to a friend - Pros mentioned:Game compatibility, Overall performance
Rated 5 out of 5 stars
Happy fingers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box item and it has been working great. I definetely like that i can play games from any of the platforms. Very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
ROG ally 1 month review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is coming from a console gamer. So far I’m loving my ROG ally it took a couple of days to configure and optimize the system, but that’s because I’ve never owned a windows operating system. So I had to go through many YouTube videos to configure the best settings. The ROG Ally is one of the best gaming devices I’ve ever owned because of his portability and game variety. It does have a couple instances where the system completely crashes and you have to restart the system but overall it’s not that bad I’m sure with a few updates it will be the perfect gaming device.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 4 out of 5 stars
Pretty good, still a gen 1 product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance, good interface for the most part. It gets hot, can make it a little uncomfortable to hold for a while
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Fantastic device but there's compromises
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Understand that you're getting a fully featured portable pc here but also that the battery life isn't ideal. It's a great device regardless and runs most things just fine.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Asus ROG Ally
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best handled I've bought. Couldnt ask for more out of it. It's runs widows 11 flawlessly. Games run about as good as any console could if not better. Controllers on the device themselves are nice and don't make my hands hurt. A case could fix issues for some. Battery life is what you could expect out of a handled running windows. Last maybe an hour and half of constant gaming. A couple hours of your just browsing the Internet. Havnt had any issues with heat.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A Gamer's Dream
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a passionate gamer, I can't help but rave about the ASUS ROG Ally. This handheld is a true powerhouse! The design is sleek and premium, and the performance is top-notch with its Intel processor and NVIDIA graphics card. The display is gorgeous, and the cooling system works like a charm during long gaming sessions. The keyboard is fantastic, and I love the customizable RGB lighting. Connectivity options are abundant, and though battery life is decent, it's best to keep it plugged in for intense gaming. If you're serious about gaming and willing to invest, the ROG Ally is the way to go!
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Great handheld device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Able to play game pass and steam games on the go without any issues. Very well built and it seems like Asus has been pushing out plenty of updates. Highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Sd card reader
Rated 4 out of 5 stars
Good device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, replaced my gaming laptop with it. Had issues with sd card reader
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Must have item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great console, amazing graphics, fast processor, and huge storage space!! it’s the perfect portable with the power of a computer in your hands litterally!!!
I would recommend this to a friend Rated 5 out of 5 stars
Ally dock review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since bestbuy customer service told me I can’t edit , delete my review this review will be for asus rog ally dock works better than expected it fix my problem with stupid oled steam deck piece of crap I couldn’t buy version 2 of ally I allready bought decide on steam deck before it was released if your having problems with game system ejecting your usb, memory card at random buy offices docking system it will should give the problem that is not windows operating system on hand held., Ally dock best last option I could decide buy fixed my problem valve was unable find answer for fix with ally dock best choice I have made to buy it works , charges system , reads usb devices
I would recommend this to a friend- Pros mentioned:Portability, Weight
Rated 5 out of 5 stars
Summer fun
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to play and so relaxing and very light. Glad to have when I’m traveling and chilling at home. My mom bought it for my 8th grade graduation gift.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Its ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the device but battery life is horrible and some games you have to minimize graphics for it to run smoothly
I would recommend this to a friend - Cons mentioned:Software
Rated 3 out of 5 stars
ASUS QC at its finest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this product, but after issues and issues I simply can NOT love it. The first Ally I bought had a faulty left joystick (yes I made sure all software and updates were up to date.) at times it would randomly input left and right on the joystick and then after a one night it completely stoppedregistering going left on the joystick. Exchanged it at bestbuy no big deal. Second Ally was working fantastic for a week until armoury crate never wanted to open up properly and the quick shortcut buttons would always appear blank (yes all software updates and all that were up to date, checked everyother if there was updates to make sure) epic games App won’t let you view your library on the Ally so why even download it. I wanted to love this thing but all the software issues and poor QC and slap in the face of a “stand” for 700 dollars is almost inexcuseable so i returned it hopefully the legion GO is a bit different
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JJK2424,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We will forward your feedback to our Product team to review and improve our products and processes.
Although you have returned the unit, we stand behind our products and are committed to achieving customer service excellence. If you need any further assistance, please send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0212" for reference. We will do our best to provide a quick resolution to your case. Your feedback is valuable to us, and it helps us improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:PortabilityCons mentioned:Battery life
Rated 5 out of 5 stars
Bad battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good portable pc basically great to play games away from home. One bad thing battery life
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Desktop gaming all in your hands!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a very good handheld gaming machine for "desktop" games. Graphics are great. Controller is very nice as well. However you do need to be a little more delicate with the joystick button as it is a common issue with pressing too hard can break some connections. Battery life could be better, but 2.5 hours on the highest resolution isn't terrible. I've purchased a laptop battery pack to extend the life x3 for long trips. So now I can take my games everywhere!
I would recommend this to a friend


















