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$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9060 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 442 Showing 8,821-8,840 of 9,060 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    General use outside Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in the position of needing a small easy laptop for school and work and also needed to update to a modern gaming system to be able to play with all my friends on the newest generation consoles. It has worked fantastically, got a usb c hub and have been using a Bluetooth keyboard and mouse for when I need to do school or work on it. If you like powerful computers and are alright with some unconventional solutions to make it easier than this is absolutely for you!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pick up if you're a gamepass fan.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Perfect with Xbox gamepass and xbox play anywhere. Battery is terrible, but i keep it plug in. Can also run switch emulator.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Get it now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming on the go and I do photo editing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing handheld

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended this for my girlfriend and she absolutely loves it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Its an okay handheld

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a birthday gift. Out of the box the handheld was really hard to use. It’ll restart several times while it updates windows even tho the ipdate finished. After all that the games i was able to play (the sims, world of tanks, forza) were not fully compatible with the controls. Screen was very hard to use on the games also. Tried switching around settings for controls and nothing helped. Battery life was also pretty bad. Id rather spend a little more and buy a gaming pc.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We sincerely apologize for the issues you've faced with the ROG Ally and for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0546" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid mobile Windows based PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this primarily to play TFT on the go. It works perfectly. My only gripe is that it doesn't have any USB Type A connectors to easily connect a mouse dongle. You'll need to get a dock that connects via USB C that has an extra USB A slot in order to connect a mouse. But in terms of regular mouse navigation, the sticks do a pretty decent job. All in all I like it and feel it's been worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great V1 Unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with my unit, it's a bit buggy on occasion as expected for brand new hardware. But there have been loads of updates since release that have taken care of most issues I noticed. I did take out my SD card as a precaution after hearing about issues ppl were having, so can't speak to that. Overall great unit and makes my switch feel like a cheap toy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Steam Deck Alternative

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfectly acceptable windows handheld system. Handles most everything flawlessly graphics wise,. The only real drawback is the learning curve to set up your controls to handle games that are more suited to keyboard controls a minor glitch where you have to force the keyboard the first time you use it. Lighter than you would expect for something it's size, and seems to handle the heat build up very well. I would say it's a worthy competitor to the steam decks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Deadzone issue makes FPS games unplayable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably should have returned this, but didn’t get the chance to. There are deadzone issues with the joysticks, so if you mostly play FPS games, or any game that requires you to aim, such as AC, I would not recommend this. There are workarounds using 3rd party software, but the fact that ASUS has done nothing to fix this is really annoying. If you play games that don’t require aiming, then this is fine. Also, there was a performance drop with the latest bios update. If you can look past that, the graphics are decent, the battery life is about what you would expect, and it’s still better than nothing when it comes to handheld gaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld on the market currently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i dont write reviews often but i figured i would now that i found a handheld that is actually worth the money. So ive had the steam deck and lenovo legion go and had to return both of them. Not having vrr is such a deal breaker and every handheld should have this. The steam deck the gpu just couldn't keep up. The legion go was just way too big and heavy. Also trying to get that amazing 1600p screen to look good on hames was inpossible with the gpu. Everyrhing about tor rog ally z1x is just perfect. Screen size resolution z1x everything. At the sale price right now at $450 it just can not be beaten. Do yourself a favor and pick this up now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Windows Downfalls & Bad BIOS Hurt experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 11 is a nightmare to setup, Asus Crate SE features work with they want. 319 BIOS update is automatic for anyone not somewhat computer-littered, Flash drive issues seems wide-spread. All that being said. The performance for this device will surprise you. Most games will run 1080p medium to high settings between 30-50FPS on even newer games like Hogwarts and Cyberpunk (at 30-watt turbo on adapter). Connect a type-c to type-a bridge with a HDMI port and have a full-fledged desktop experience, Ultimately, be patients and hope Asus recent issues with customer service PR and hardware doesn't carry over to the Ally. If you have a Steam Deck. the software definitely makes up for the lack of power in comparison. I'd stick with the Deck but prefer the Ally.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ShermanD,


      Thank you for your comment.


      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutly RIDICULOUS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly dont even use my pc anymore. After getting this rog ally im glued to it, its plug and play truly. Piece of advice, max performance needs that turbo and for turbo u need to be connected to the wall so invest in long wires and 65W capable chargers or banks! Love this thing currently doing emulation! Definitely worth every Penny!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Best purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! The entire system runs smooth and feels great in the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld. Very powerful. Battery life is low but still love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best pc handheld in general

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the open box excellent condition. Didnt come with OG box but the device itself was like new. Overall to me it seems like the best pc handheld as it lets you use not only steam but xbox game pass and comes with free 3 months. The steam deck is cool but you cant play that and most games run even a bit better on the rog ally

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fun little toy at first bought open box excellent condition got it home and one of the joy sticks wouldnt work brought it back and just got the new one. Alot of fun to play my steam games on battery life kinda sucks but i mean. Also dont download games on your hotspot lol

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    My device review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device overall !!!!! If planed as using as pc external keyboard is highly recommended.. it doesn’t hold battery charge for very long but it does charge very fast and works while charging. Awesomely setup If using for mostly gaming… however I’m still trying to figure out how to project it onto a bigger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My wife wants one now!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the ROG Ally for a few weeks and I love it. I do wish it came with more memory, however it is very easy to upgrade. The performance and power of the Ally really surprised me. The graphics and framerate are outstanding. I can't compare it to the Steam Deck, (don't have one) but decided to purchase the ROG Ally due to it's processor and resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever for Diablo 4. Will run Warzone but I don't think it's fast enough for it. Mine didn't get hot like people told me it would. If your wife/gf doesn't want you too play on cpu or console this is the way out to be with them all time and still be able to play whenever you want ;) well worth it might be over priced but if you have the money get it! GL I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty good competition for the Deck.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love my Ally,more so than the Deck. It will take you some time to get everything how you want it, just like any other device. My reason for liking the Ally over the Deck is the performance and the fact that it doesnt have problems with anti-cheat like the Deck does due to it being Linux based. Plus the fact you can just walk into Bestbuy and pick one up is a big perk.

    I would recommend this to a friend