Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
ASUS ROG ALLY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best Hand Helds to date. Can just play anything you throw at it. Best Buy was very helpful and my order arrived before the estimated time.
I would recommend this to a friend - Pros mentioned:Overall performance
Lets play.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its an amazing machine (computer). Love playing Halo on it. Very easy to plug and play. Xbox Game Pass is the best thing have with this computer.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Sd card reader
Loves to burn up SD cards
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good performance, not near as refined as the Steamdeck though. Also it burned up 2 of my SD cards (a known issue they can't seem to fix). You also need to deal with a lot of controller mappings manually. Compared to the Steamdeck, which usually just works.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jacob P,
We sincerely apologize for the SD card issue you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide and it's not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend getting the device repaired. We know that getting your unit back in working order is vital and we want to assure you that we can help you resolve this issue. Please contact our support team at https://www.asus.com/us/support/CallUs to set up a Return Material Authorization number (RMA) to get the device repaired as soon as possible.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0166" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Its amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with the intention of getting into PC gaming and it’s amazing. I haven’t put it down all week.
I would recommend this to a friend - Pros mentioned:Overall performance
Cool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought just for Fortnite. Works great! Didn’t know it was a pc with windows 11. I love it
I would recommend this to a friend - Pros mentioned:Overall performance
Happy Customer here
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overall happy with the purchased. No issues at all and best of all I got it for sale. $100 off
I would recommend this to a friend - Pros mentioned:Game compatibility
Very good device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for traveling and plays all of the games that I play without problems
I would recommend this to a friend - Pros mentioned:Overall performance
Wayyy better than I expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing, take it everywhere I go, never board now! So glad i never got the steamdeck and waited for this beautiful masterpiece.
I would recommend this to a friend - Pros mentioned:Overall performance
Ally rog
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best handheld console in my 33 years of living this is definitely the best all in one
I would recommend this to a friend - Pros mentioned:Overall performance
Very great great gaming handheld
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible performance, better than many computers of the same price. The audio also surprises me, I was not expecting such quality.
I would recommend this to a friend Vs steam deck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this asus. The steamdeck is way more chunkier and this device is more of a delight to hold. Def will be using it for a while to come
I would recommend this to a friend- Pros mentioned:Overall performance
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. great performance. I havent ever really enjoyed hand helds but this one has really became my prefered system
I would recommend this to a friend - Pros mentioned:Portability
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son, he absolutely loves it. Not only is it a handheld device it also acts as a gaming computer.
I would recommend this to a friend - Pros mentioned:Overall performance
Hands On, Best Handheld Gaming(pun intended)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Imagine having a switch that can do everything a computer can!
I would recommend this to a friend - Cons mentioned:Battery life
Battery Life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it but battery life is terrible
I would recommend this to a friend - Pros mentioned:Overall performance
Best handheld gaming device.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ultimate gaming pc in the palm of your hands! Cod and fortnite both run amazing. Highly recommend it. Steam deck killer.
I would recommend this to a friend - Pros mentioned:Overall performance
Keep your receipts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device with amazing properties but I’ve already had to exchange it once.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus rog better than steam deck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best handheld on the market if you ask me.
I would recommend this to a friend - Pros mentioned:Overall performance
difficult setup, but good overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was difficult, but once I got it up and running, it works really well
I would recommend this to a friend - Pros mentioned:Portability
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For my circumstances, the ALLY is an amazing portable. Ive had zero of the common issues experienced by other owners.
I would recommend this to a friend