Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9109 reviews
(9,109 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good gaming console can play emulator. Steam blizzard game
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Asus is killing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs better than steam deck. Using it more than the steam deck
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
ROG ALLY ROCKS!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device!! This plays everything!!!!! Who needs an Xbox.
I would recommend this to a friend - Pros mentioned:Game compatibility
Rated 5 out of 5 stars
Good for PC gamer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All pc games can play on it! There is no better choice so far!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Asus ROG Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Had minor issues but nothing a restart can’t fix.
I would recommend this to a friend Rated 5 out of 5 stars
Handheld WOW
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thos os the best way to play World of Warcraft. Theres a ton of other games that run exceptional. The best case of ise for myself is enjoying WOW and it is suburb. My complaints would be the buttons and joysticks but I havent had to change then yet! We will see what happens after the year mark!
I would recommend this to a friendRated 5 out of 5 stars
Pretty good first entry into the handheld space.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this quite a bit more than I expected. I would say 90% of my issues have been windows issues vs hardware issues. It's super easy to work on/up grade already have a 2tb ssd and considering upgrading the analogs to hall effect sensors. I added a deckmate kickstand from Etsy and a dbrand screen protector. Happy with my purchase!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Get one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! I’ve wanted the my whole life. Childhood dream!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great console
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for playing GTA and other pc games 100% recommend
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rog Ally is an amazing Handheld Pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device! Been working flawlessly since pre-order
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly for what i wanted it for, playing Emulators.
I would recommend this to a friend Rated 5 out of 5 stars
Rog Ally is amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally is amazing. Not just the volume, but the quality is some of the best l've experienced. The first game I loaded up (spider man remastered ) felt like the sound surrounded my head rather than coming from a device held two feet in front of me. It's easily the best feature for me.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
New level of gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing handheld gaming at its finest. I love it!!
I would recommend this to a friend Rated 5 out of 5 stars
Good Choice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love it. I bought one for my on his birthday and he really loved it. I almost enjoyed using or playing like my son enjoyed it..
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rog Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving this device, the Rog Ally is awesome!!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rog Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this handheld gaming console is the bedt ive ever had!
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 1 out of 5 stars
IT'S GREAT... when it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never wanted to love a device more than this. The hardware feels great. It feels premium. It's powerful. However, it is a Windows 11 device. It has all the annoyances of Windows. If you are a console player you will most likely be frustrated with this device. I might have gotten a bad unit. Asus is notorious for poor quality control. My device crashed constantly. I eventually had to reinstall windows do get the device working. That worked great for a few days and then the device started crashing again. I love the idea of a handheld PC but this device isnt there yet. I'll wait for a second generation
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rog Ally purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be happier with my purchase from best buy
I would recommend this to a friend Rated 4 out of 5 stars
Open box fair condition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box was a little beat up and missing charger but it was open box in fair condition. Other than that console was in good condition and had to issues with it.
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 1 out of 5 stars
Windows 11 ruins a good device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is more powerful than a Steam Deck, the 1080p screen on the device looks a lot nicer than a Steam Deck, and if you were looking at a $650 Steam Deck the extra $50 for a ROG Ally should be a no brainer, and I really want to be able to recommend it, but Windows cripples this device so terribly I can't. Here's just my past 4 hours trying to deal with this device: I put the ROG Ally in my backpack at 10:20am this morning. I pulled it out at Noon and the device was scorching hot. The screen would not turn on, even with various long presses. I reasoned that it managed to kill its battery (why????) and needed to recharge. Plug it in, come back to lunch, force shut down (long press) then hit the power button again and it finally boots up. Windows has changed the display scale setting on me so now all of the text is small and I have to on on and fix that. Not great, but recoverable. It also seems to have disabled whatever let the task bar go into "skinny" mode. So Windows Update has effectively rolled back functionality I had when I first used the device. Awesome. Another hour later, I try to turn on the screen again, and it won't turn on, except this time the battery is definitely full. I do another long press on the power button to get it to shut down and boot it up again. Try to launch a game and get a "Your graphics card does not support DirectX 12!" error. I then launch AMD's software and it says that WINDOWS UPDATE "UPDATED" MY GRAPHICS DRIVER TO A NON-COMPATIBLE ONE! Valve's decision to use Linux on the Steam Deck could not be more vindicated. I feel bad for ASUS, because it's technically not their fault, but running Windows is supposed to be a selling point for the device, and instead it's a weight around its neck.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ryan,
We sincerely apologize for the poor experience you have been having with your ROG Ally. We recommend keeping it updated, there will be future driver and firmware updates to improve overall stability and performance. For now please try the following steps:
1. Open Armoury Crate on ROG Ally and press the trigger buttons to the Content tab.
2. Tap on the ‘Update Center’ and wait until all the available updates load.
3. Updating Firmware on Asus ROG Ally
4. Update everything available in the list, and you’re all done.
5. Once the updates are complete, restart your console, and you’re all done.
You can also download the MyASUS application to check for the essential updates from Customer Support > LiveUpdate settings. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018159-0015" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support


















