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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9109 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 9,109 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont get me wrong; it does take some time to get it properly up and running, but once youve got it going, and even more so when you grow accustomed to it, it’s just amazing. It has ACTUALLY all but replaced my gaming laptop. I basically only use my gaming laptop for 3D modeling-related stuff. Is the battery the best ever? No, but neither is the one in the NINTENDO SWITCH, WHICH YOU CAN EMULATE on this thing. Its like… okay, so for me, its like the Gameboy Advance for “today’s kids.” The gameboy advance was my first portable gaming device when i was a kid, and i was just stunned i could play games like that on the go, and getting this device up and running, and playing my games on it - its like im reliving that experience for the first time again. Yes, a lot of people have returned them, but most of those people, i assure you, didnt know what they were actually buying and certainly didn’t know how to get it to where its supposed to be for the proper experience. All in all, id recommend this to ANYONE who likes portable gaming 100%. At this price point, while yes the Steam Deck is easier to use, there’s just isn’t anything quite like the Ally. Get it, give it some time for you to adjust to it and get it up and running - i can almost guarantee you, if you enjoy portable gaming, you WILL love… the ASUS ROG Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I really love this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful little device. I can play any game I want from any service and get decent frame rates and visuals. The screen is bright and vibrant. It feels solid in your hands. I have two complaints. The first, the ergonomics aren't great. After a while it can feel awkward in the hands. The angular design, while futuristic, can dig into your palms. My hands are a little on the small side and it can be feel uncomfortable at times. The Steam Deck does a better job of feeling good. The second, the battery is so so. Don't expect to get hours playing a AAA title without making some sacrifices like visuals, resolution etc. Some lower spec'd games will give you about 2 hours. Something like Assassin's Creed Valhalla will get you about 1. All things considered the fact that you can even run games like F122, Assassin's Creed, Red Dead Redemption etc on a device this size is an amazing feat of technology and engineering. I actually sold my gaming laptop I used when traveling because this device does exactly what I needed and wanted at 1/3rd the price. I would recommend this device to anyone who wants to game on the go. Just do yourself a favor and grab a 65w or 100w USB Battery. I use something from a company called Baseus. Gives me and extra 1 or 2.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Z1 Extreme version and while it played most of the games easily, the fans were loud and it got very hot. The right joystick started sticking and wasnt worth my time anymore. It was constantly crashing as well and rebooting so I returned it. I then went with an open box excellent Z1 version and its been such a delite. $200+ cheaper and it's been way more stable. It runs cooler and is not as loud as the Z1 Extreme I first had. I try not to pay attention to the, don't buy the non extreme version crowd. I have an xbox series x and ps5 if I want better graphics. The battery sucks bad but I got this to play with my kids while still being able to watch movies and sports on the big tv and it does just that, charger always near by. Games I play are Fortnite for the most part. I can't get Warzone to work on this device, it crashes my system constantly, was worse on the Extreme version. When it does work it looks and plays well. Just wish it was more stable. It's literally the only title that struggels on here. Palworld plays at low 30-40 fps as well, 720, low will get you close the 60 though. Played some Halo and it was nice and smooth low-mid settings. At the end of the day it's a great secondary device, don't expect insane performance at this price but do know it will handle current games just fine but just not at the higher settings the Extreme can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam Deck supplement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to supplement my Steam Deck. Things that cannot be played on Steam Deck will be played on the Ally. The battery life is not great when playing at max cpu levels but neither is the Steam Deck. I wish it came with a case like the Steam Deck for the price but I will slap a Dbrand case on and not worry about it. Wanted something that I pick up quickly and play while the baby was napping or eating, playing a little bit then being able to put it away easy. Gaming on the go. It is not too heavy, rumble is enough and screen is great. So far cooling is no issue, this thing really kicks hot air out. Have not played any games to utilize the back buttons yet. They are large and get in the way some of the time. Windows 11 can be an issue, gets finicky. You will get used to what it likes and does not. Remember there are 3 places to do updates…Windows updates, Armoury Crate updates, and MyASUS updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld pc gaming console. Even though many had compare this Asus ROG ally to Lenovo Legion Go and Steam Deck Old. And keep saying those two is better in this way and that way. I would definitely said this is a great handheld as long as you don't use the SD card slot which some people keeps complains the heat will damage the card. And also the smaller battery which make the console lighter than other competitors Other than that, this device has many good point. You gotta remember first of all, it is a Windows console, and has a more powerful CPU compare to Steam Deck Oled. You can keep saying how steam deck can last longer and better screen. Steam is less powerful on CPU and steam OS has its limit on gaming. For Legion Go, it has a 8inch screen, bigger battery, which is not heavy than ROG Ally. same CPU with faster Ram can boost up the frame rate by up to 2 to 5 frames. Moreover people keep saying to connect a EGPU.. I just don't know if I get a egpu and connect it to my handheld, and also all those keyboard and mouse etc.. Why shouldn't I get a desktop or laptop? Portable is portable... You ask for all these function but at the end, no one will really get all these.. handheld gaming device will probably last for 2,3 years and that's it. The only thing I really wants to mention is the storage. 512GB is on the smaller sizes for games that's diatribe in last few years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Might need to tinker, but unmatched performance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is flippin awesome as long as you know what you're getting yourself into. If you're expecting this device to provide a completely seamless gaming experience similar to consoles or the Steam Deck then you'll probably come away a bit disappointed since Windows just isn't really set up to work well with this sort of portable game console use case. However, running Windows is also what allows this device to be almost infinitely flexible, allowing you to easily play games from Steam, Game Pass, Epic Games, or wherever else as well as pretty much any emulator. With some tinkering and configuration, you can get a really seamless gaming process on this thing. Performance is very strong (especially when plugged in), while keeping temps and noise levels surprisingly low. Battery life while AAA gaming is expectedly low (~1 hour if using turbo mode), but you can stretch it quite a bit in silent mode on less graphically intensive games. Build quality is very solid, device is lightweight and ergonomic to hold. The 1080p 120hz screen looks really good and gets really bright. Buttons/triggers and d-pad are great, however the thumbsticks are small and not very grippy (stick grips from skull n co greatly improve them). Audio from the speakers is also shockingly good, the Dolby software really makes them shine. It's also very easy to open up the device and do maintenance/upgrades, it took me only a few mins to swap in a 2TB SSD and could be done by someone with little technical knowledge. Overall highly recommend the ROG Ally, it's so awesome that a handheld like this can run pretty much any game imaginable! Thanks to Asus and AMD for making this happen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great little handheld.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld gaming PC. I've been able to play Plague Tale Requiem, RDR2, Last of us 1 on a stable framerate. If you're looking to play AAA games, make sure you get this one with the Z1 Extreme and not the regular Z1. The regular Z1 is not worth the money. Screen is nice for an IPS, though I'm usually upscaling from 720 or 900p and aiming for 40-60fps, so the 1080p 120hz seems like a waste on me. If you're into lower spec games like indie titles or esport titles that will likely be different. It's be nice to have had an OLED, but that would've driven the price point up It's a nice size and has a decent amount of power, though expect to fiddle with ram allocation in armoury crate and game settings a lot at the start. The speakers are honestly amazing. The joysticks are a bit "loose" and the battery life isn't great. You should also remember that it's a Windows PC in a handheld formfactor and not a console. You will have to run driver and OS updates, remove startup items, etc. All in all it's great. It got me back into PC gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great device as an entry PC handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great. Definitely a good soft entry that is user friendly. Maybe use a YouTube video to fully get the setup done and understanding. However only downsides I would say are storage, battery and ram. However in this package it can handle Forza Horizon 5 and Palworld at a solid 30 fps all day and for what it is, I cannot complain for the price to the package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Powehouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my ROG Ally, it’s a powerhouse of a portable gaming machine if you come in with reasonable expectations. Let’s get it out of the way, battery life is poor and the SD card reader might as well be removed from the product. Battery life is determined by your type of gaming and how much juice it needs to run so if you are playing triple a games at high frame rates/high resolution you are looking at about an hour before needing to plug in. SD card reader is a sore spot in the community where it eventually fails due to some sort of fault that apparently is due to thermal design. Mine is becoming increasingly slow through usage and I’m just going to upgrade the internal drive and bypass ever needing to worry about it failing. Gaming though is fantastic and the screen, weight, audio, and controls feel much better than my Steam Deck. Build quality feels on point and due to it being windows based, you can run everything with ease. Armory crate has been updated and the software is leaps and bounds better than when it first released

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Super fun

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Such an awesome combination with Xbox gamepass. I love the performance and touch screen responsiveness. The only downside is the battery life and possibility that it can cook your SIM card if you elect to expand your storage. I don’t use this as my primary system for gaming so the storage isn’t an issue for me but for others it might. I had to wait for it to drop in price.. retail price is pretty steep for this imo. I got it for $666 with a 2 year BB warranty. Without the waranty it probably would have been less than $600. Don’t remember. I recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Powerhouse in Your Hands

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally Extreme is a marvel of modern gaming technology. From the moment I unboxed this sleek device, I knew I was in for a treat. The 120Hz Full HD display is nothing short of stunning, bringing my favorite games to life with vivid colors and buttery-smooth motion. The Ryzen Z1 Extreme processor ensures that performance is top-notch, handling even the most demanding titles with ease. What truly sets the ROG Ally Extreme apart is its portability. Despite packing such power, it’s lighter than its competitors, making it the perfect companion for gaming on the go. The Windows 11 OS offers a familiar environment, and the Armoury Crate SE software adds a layer of customization that enhances the overall experience. While the battery life can be short during intense gaming sessions, it’s a small trade-off for the performance and quality you receive. Plus, with a few settings tweaks, you can optimize for longer playtimes. The occasional software hiccup is present, but Asus’ commitment to updates and fixes is reassuring. In conclusion, the Asus ROG Ally Extreme is a standout device that delivers a premium handheld gaming experience. It’s a testament to Asus’ innovation and dedication to gamers everywhere. If you’re looking for a powerful, portable gaming PC, the ROG Ally Extreme should be at the top of your list.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Powerful and Versatile, But Not Without Its Quirks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Ally is an exceptionally powerful device that can run a wide variety of games. Its ability to play Xbox Game Pass titles is a definite game-changer. Ergonomically designed, the device feels comfortable in the hands and is ideal for extended gaming sessions. The screen is both fast and responsive, offering great and immersive quality while gaming. However, there are a few drawbacks. The A, B, X, Y, and D-pad buttons feel too mushy for my liking, although this isn't a deal-breaker. The device also has a learning curve, particularly when it comes to adjusting the power levels for different games. If you're playing on the go, you'll need to get acquainted with these settings to maximize your gaming time and minimize the need for recharging. Another concern is the Micro SD card slot. Several users have reported issues with it, which makes me hesitant to use the feature for fear of damaging a card. Overall, I would highly recommend the Rog Ally. However, be advised that it's not a 'turn on and play' portable console. The benefits, in my opinion, outweigh the cons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best priced handheld

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is so powerful for it’s size but because of all that power the battery doesn’t last. When you add a SiWiQU 20000mAh Magnetic Power Bank it makes ally is perfect! This handheld handles every AAA game that I have tried and with the new update the games can run at impressive fps! That’s the other thing I love about the Ally there has been constant improvements added!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my husband bought me a wonderful gaming laptop last year it is amazing however i have a chronic illness that will 9/10 have me bed bound by 4 or 5pm. I dont even feel like messing with my laptop. That is where this baby comes in. A gift from my sweet sister, it runs so well. I usually leave it plugged up mostly because i do play baulders gate 3 on it. It runs perfectly however that is a powerful game so it runs alot of energy. This has been a game changer. It runs well, looks amazing. I have alot of games on it, and put in a sd card for more storage. If you want something light weight to lay in bed and play your pc games on highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good device. I think if Asus stands behind it, it could be a great device. Right now on turbo mode you’ll get about an hour of battery life. Considering the power draw that’s expected. The screen quality is great but I find the build to be sub par to my Steam Deck. Still it’s worth buying if you’re a gamer but you also know your way around Windows and how to tweak game settings. Being on the battery I wish I could spend more time playing it but honestly if I want that I can shift the hertz down to 60 and lower the FPS and even turn off the joystick LED’s. I am wary of Asus standing behind this product should something go wrong considering the sort of support Valve provides to the Steam Deck. It is lighter than the Steam Deck and it certainly charges faster with the larger power battery. That being said if you use Steam on this device and it needs to be recharged, switch back to your Steam Deck. If you have your Steam Deck keep it because it’s good to keep a proven device until this one is proven or Asus makes another better model months after this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely Fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying, this is fantastic. Now a disclaimer, you will have to exercise your windows-fu. That's not a bad thing. It just means you'll increase your windows skill and level up. Expect this to be a PC device rather than a console device and you're golden. Anyway, I've been playing and testing it for the past week. I've ran a wide variety of games from 3d installed like horizon zero dawn to cloud game pass like TMNT shredders revenge to older engine like crysis 3 to mkb based guild wars 2 with a great deal of success. Not perfect out of the gate but that's PC gaming. I've used Excel and word which work flawlessly though i recommend pairing a Bluetooth mouse and keyboard as that's how those are primarily designed to work. Windows 11 is surprisingly decent for the experience. Not perfect nor groundbreaking but usable in this space. The armory crate is stellar. Steam big screen mode is stellar. Loading game pass version of no man's sky and having my Xbox saves right there is stellar. Battery life is flexible with the power controls. For the performance to power usage, this does a respectable job with the internal battery. Just bring a large external battery if you need longer play like you would for a laptop. Controls feel great and I've had no issues. Speakers and sound are amazing. Screen is great. Nice size to pixel density to distance. Being able to add an eGPU is a bright cherry on top. I highly recommend this for PC game lovers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great handheld device, but has 2 caveats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #1 Performance: overall score 9/10 Good performance on most games, great performance on indie games/roguelikes, playable performance on very graphically demanding games, with the caveat that you'll probably want to play on the charger. #2 Battery: overall score 6/10 If you are playing less demanding indie games/roguelikes, this device will last quite a long time. Older games that are very optimized and not graphically intense shouldn't be too hard on your battery life. However the graphically demanding games with heavy RTX/shaders, etc. , again will probably need to be plugged into the charger while playing. Caveats: - It runs on Windows 11. Windows 11 is not optimized for gaming, meaning it eats up a lot of your RAM. It also must be updated frequently, and does not have a console friendly interface. This is my single biggest gripe with the device. - Many keyboard and mouse games don't have a control scheme set up for the game, and may have to be set up manually in Armoury Crate. Overrall I'd give it an 8/10, because even though Windows 11 can be a pain, it gives plenty of freedom for the user to do whatever they want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do Not Listen to the Hate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, yes the device has a couple of quirks, but once you take a few minutes to optimize each game how you want, it is a fantastic device. Think about it, this is an unprecedented time to have the freedom of having an entire computer as a handheld. Yes, the Lenovo Legion Go will be coming out soon, but I am keeping this device. I love it and the Legion Go will only have slightly better RAM, a 1440-like 16:10 screen with 144 Hz in comparison to this 1080p 120 Hz. However, they will have the same graphics card and the games will run almost the same between the two. I play Halo Infinite (just disable the touchscreen to fix the issue), MW II 2022, BO II, MCC (slight problem with the game), and DBFZ (a mix of graphic-intensive and light workload games). Each of these games run amazingly for an on-the-go device once you figure out the best settings and that's coming from someone with a desktop with a 4070 Ti graphics card (high-end). It will be more difficult for games like these to run at that higher resolution in the Legion Go with it having the same graphics card as the Ally, so it sort of defeats the purpose, but that's just my opinion. All I want to get across is that this is a great device that provides an awesome experience with almost any game. It is absolutely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld for the Gamer wanting to play more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Aside from some initial bugs the Asus Ally has met my expectations. It’s a PC first so setup is necessary. Armoury crate is simple enough to use. Graphics are what you would expect for a handheld PC. Performance is above a SteamDeck and about on par with a midrange PC. Streaming is easy enough from GamePass. PS Plus takes a bit more work to get up and running, but works well enough. Playing Diablo 4 I easily hit 60 plus fps on medium-high settings. The overall feel of the device is premium. The RGB is nice, I’d you’re into that. The thumb sticks are a bit light, but easy to adjust to. The screen is a solid size and for an LCD works very well and is bright enough in most situations. Battery life is a bit lacking if you are playing graphically intensive games so be prepared for 1 hour or less, but for me that’s fine or I just plug in and crank up to turbo mode and get even better performance. Your experience may vary based on your needs. I am a console gamer first, but this is a great addition to experience more games on the go as well as free up the TV for the family. My only real issue is the lack of an included stand. The one they have feels like an egg carton. It works, but for a premium device I’d expect more. A minor gripe as I don’t play through hdmi or the portable graphics card (too expensive).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improving every day

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first PC used soley for gaming. So its not an exaggeration to say I went a little crazy getting a portable. But its been such an exciting purchase. I got it about a month so I had a ton of updates ready for me. I suspect my experience was boosted by that fact. I dont know if it was worse before but, I really like the Armory Crate. Its a very streamlined experience in my opinion. The system is a little unintuitive and can do things you didnt expect but I haven't had a problem yet while gaming. Ive played Spider-Man on it and its beatiful. The sound explodes from the speakers. Build quality feels really solid. The weight is just right. It doesnt feel as flimsy as a switch but it's not solid like a tank like the PS Vita was. My only word of warning to others not familiar with PC gaming who get this portable, lits of games have controller settings but even more don't! I learned ny leason after buying a small bundles on GOG. They were very inexpensive but I now have about a dozen games that are not compatible with not only the Ally but with any controller based set up. The good thing is I can always display to a monitor with a keyboard and mouse but this definitely does not give you an open license to buy every game ever made and then think there is a portable/controller setting to help you. Very happy with the money spent so far!

    I would recommend this to a friend