Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9109 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 9,109 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excited gaming/computing product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted this will mainly be used for gaming, the rog ally delivers high performance from games to in general computer use. The only 2 things that can get to you would be the battery life on the go and the storage if your a user that downloads big games. If you need bigger storage, I would recommend grabbing a decent size uhs-ii micro sd card considering it will read what on the card faster(300mb) for some models. Due to how accessible they are though if all else fails you can grab the good old uhs-i micro sd. It will be a little slower in terms of memory reading but you'll have a much bigger variety in terms of storage size selection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A great gen 1

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system does it all. You can play Gamepass, Steam games, GOG, Epic launcher, PlayStation remote play. This is a much more robust system than the Steadeck. The audio and screen are fantastic. There are a few odd design choices, the microsd slot is by the exhaust fan and that can cause those cards to overheat or worse warp in the drive. Windows 11 is not ready for a smaller form PC but that will be good with updates. 512 on board memory is small with modern games. Most of the games I have played run well and it helps plane rides fly by.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gaming handheld for me

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While Windows on a handheld may not he for everyone, for me it is the ideal format for mobile gaming. As someone who has a large library of games from multiple sources, the convenience of having a windows based platform is great. Now that isn't to say it's perfect. Windows is still windows, so there are the expected, and unexpected, quirks that come along with it. But I have enough experience, confidence, and patience with windows that im not too bothered by any of these things. Battery life could of course be better, but its in liek with what i expected. I mostly use the device while on a plane or in hotel rooms, and the form factor is perfect. Performance wise it does everything I ask of it. Other than a few crashes, due to windows, there havent been any real issues with performance for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Windows Handheld

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's best to think of the ROG Ally as a Windows PC built inside of a controller. However it may look, it's still a computer and all the annoying Windows things come with that. Out of the box I had to plug in a keyboard to make it through setup. There may be a way to bring up the virtual keyboard but it wasn't made obvious. Upon first boot I had to install updates through Armory Crate, Windows Update, as well as the ASUS companion application. If you're used to gaming on PC this is probably not a big deal but it will be a hassle for anyone looking for a more console-like experience. ASUS has attempted to improve the Windows experience by integrating a game launcher into Armory Crate and it works fairly well. It picks up your installed games from Steam, Game Pass, etc and presents them in grid-based interface. It's passable but a more feature-complete 3rd party tool like Playnite makes the Ally even more enjoyable to use. The screen is really beautiful for an LCD. The blacks are much deeper than I would have expected. The sound is pretty great too. Performance-wise it's phenomenal for the price, You obviously won't be running games on ultra but for a device this small, on a screen this small, most games are going to look and run great. Since it runs Windows you're also going to get access to all of the online multiplayer games that run anti-cheat, if that's what you're into. Negatives for me are that the grips could be a bit fatter. It's not super comfortable to hold. It doesn't have trackpads which makes playing some genres more difficult than it could be. The sticks are too small and too loose with too large of a dead zonefor me to play any kind of shooter. I'd recommend the Ally to anyone who's looking to run more demanding games, Game Pass, or games that won't run on Linux for whatever reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good First Effort for ASUS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the ROG Ally is a very good first effort. Setup was fairly painless, though it did take a little while to complete. Nothing really worse than any other Windows computer, but still. I think it would be much better served with faster RAM and 32 GB instead of 16 GB, but I can see how that may have been needed to hit the price point. It runs older titles really well, and newer titles with lower fidelity settings and/or a lower resolution. Battery life can be a real drain (pun intended), but again, at lower settings, you should be able to get at least a couple of hours out of it. It's more of a travel gaming system than a mobile system (in other words, you can take with with you on a trip and plug it in). I'd say 4.5/5 overall, but since there aren't half stars, 5 it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box - ROG Ally was perfect for me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking at all the portable PC's coming out lately and really wanting one. After researching about them all, decided the ROG Ally was the one for me. How much you like this little guy will come down to your patience with windows and your desire to tinker. Im perfectly fine with windows and love to tinker so Ive been in love with the Ally. So far it plays a huge portion of my gaming library, and the ability to have any game launcher really seals the deal with me. Only real downside is the battery life on these is a bit on the sad side. Again though, if you are down for some tinkering there are ways to improve the life with the included battery, and if you are willing to get your hands a little more dirty you can replace the included battery with one double the size. Condition was marked as -Good- (or whatever the middle one was) but the unit I got was pretty much mint, included the whole box, all thel wires, and the unit itself was very clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent device but not perfect.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has his issues, the problem with the SD getting hot, the BIOS getting the system to perform a bit slower. But the system overall is excellent, the price is very good, its powerful and you can technically use it as a laptop to do your homework, work stuff, projects, etc. The controllers are good, the screen is beautiful and most of the games run excellent. Personally I bought it to play mostly old games and indie games which is perfect for. Also use it as a laptop to code on the go. The battery life is ok (sometimes), but its a powerful device so don't expect much. It has Windows 11 (Non ARM), which makes it compatible with any software you use on your regular Windows PC. Overall the device has its flaws but its pretty impressive for the price and it really performs well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Ultimate Gaming Sidekick!"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally 7" Gaming Handheld is an epic gaming companion! With its AMD Ryzen Z1 Extreme Processor, it's like having a turbocharged engine for your games. The 120Hz FHD 1080p screen brings your favorite titles to life with dazzling colors and super-smooth action. Plus, it's compact enough to take anywhere, making it perfect for gaming on the fly. Whether you're into RPGs, shooters, or strategy games, the ROG Ally delivers the kind of gaming experience that will have you grinning from ear to ear. It's a game-changer you won't want to miss!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming on Travel

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My prmary reason for buying this versus a Steam Deck was the timing. I could go down to Best Buy and pick this up the day I decided to buy it. To that end, I bought an open box edition of this device and have had no problems. I'm just using it to play games from Steam and have found that any game with a decent playable or verified rating works fine on this device. My only complaint is the lack of battery, but reviews of the Steam deck suggested the same problem. So far, I've been fortunate to be able to play while plugged in. So the battery isn't much problem. I bought it as a handheld gaming device to manage stress while traveling. It looks like it will work well for that. Ps. There does seem to be a problem where the Microsoft os doesn't understand the controller input 100%, but the touch screen fills in those problems easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld device!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Portable PC that runs anything you can throw at it. If you arent good with PC gaming then it may be overwhelming. But having an Ally on a plane ride or a long car ride is so awesome. It makes the ride tolerable. The Allys screen is great even only being a LED. You can pick one up for cheap now. The only thing that isnt good is the battery, so maybe look at the Ally X for that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Upgraded personal gaming system

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, make sure that your system is fully charged, and once turned on, has the most update system. Treat it like any other computer or laptop, the system needs updating or you will lose functionality. I am super impressed at the feel of the gaming system because I have average size hands but the screen is huge and the joystick and buttons are properly placed. It doesn’t overheat plenty of cooling even when you’ve played for hours. The performance is two thumbs up doesnt glitch or lag. The design makes it fun to use. Plenty of storage for saving games and I really enjoy having a few apps for gaming access wherever I go. You can basically have all of your games in one Place And it fits in your backpack. Helps the time pass when I’m on flights or just bored with no gaming console or TV. But if you do have multiple units, you can have competitive gaming by connecting it to a TV with multiple controllers. Or you can have one unit with multiple users. The system also has 10 points of touch display. Way too much for me but it’s nice to have option. The only con: I can only play or use it for a couple of hours and then I need to give my hands a rest. The system is overall an upgrade to personal gaming systems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great handheld pc.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great alternative to a gaming laptop with the right expectations. If you like older pc games it is great or if you are willing to make sacrifices newer titles will play 720p med low settings with 90 minutes give or take of battery life. With that said if you get a battery bank with 65 watt output it could be limitless. Build quality is good feel is good and as a bonus you can use it just like a laptop because its windows 11. If you want a handheld console i dont know if I would be as keen to recommend it same pitfalls of pc gaming driver issues ect. but the same freedom as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is limited due to the nature of the device, and it can get a little warm, but overall it is an amazing device. Its been running AAA games for me with no issues and thats really all i could ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not perfect but better than my steamdeck.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swapped from the steamdeck to this because it would let me play more of my steam backlog. Pros, much more powerful than the steam deck, quieter than the steam deck, better speakers than the steam deck, better screen then the steam deck. In every performance metric except battery life the ally is the clear winner. Cons, battery life, steam deck wasn't great either but I felt I got a bit more battery on it. User interface, ROG has custom version of armory crate. It's nice but it's not consistent, if anything it feels like a beta build. Nothing I can't overcome using normal windows desktop but still.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing what this can do (For about 2 hours)!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR -- Low battery life, great controls and screen, feels sturdy, and since it's Windows 11, it runs pretty much everything. "Long" version -- When I purchased this it came in dead. I expected at least 50% battery, but nope, dead. No issue, just a little QoL thing that I expected better from ASUS. Anyway, plugged it in, went through the Windows setup pretty quickly, and was done. Controls are super nice, analog triggers feel good, and the joysticks are pretty nice too. They do make a "click" every so often, though, and I've seen online that's pretty common with these devices. Some people exchange them, some deal with it. I haven't had any issues, but it's something to note. I'm just going to deal with it. The screen is also gorgeous. It's 120 Hz and 1080p, so it's really high def and buttery smooth. However, the biggest pain here is the battery life and the time it took to update everything. There are three places to update this device: Windows Update, Asus AmouryCrate, and MyASUS. This took a combined total of nearly 6 HOURS to do all these updates, it was absolutely absurd. Once that was done, I had to download games. Luckily I have gigabit fiber, so that didn't take too long, but it may for you. Also, this doesn't (seem) to have WiFi 6, and if it does it wasn't working (It could be my network as well), so I was being capped at 300 Mbps download speeds even though I get 1000 over the network. You may want to use a USB-C to Ethernet adapter to get it going faster. Once the games were downloaded, I had a lot of fun! For about 2 hours. Then it dies. The battery life is pretty bad in this. The good news is, though, that plugging it in *does* have benefits. When plugged it, it can get up to 30 or 35W, while the max unplugged is 25W. Overall, great device, with compromises to battery. I'm going to really enjoy it!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG Ally rocks my socks!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been amazed by this gaming hand held! It plays pretty much most games, except for a few AAA games currently in development which have open alpha or beta play testing. Being able to play games like Red Dead Redemption 2 anywhere has been a blast. My only complaint is the battery life which is pretty low when playing more graphically demanding games: less than 2 hours. Which is easily extendable via 65w+ battery banks over USB C.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG for the win

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is very capable in running games that are AAA titles as a handheld gaming PC. The ease of use with ASUS armory crate and the side toggle menu that allows for quick access to settings is very convenient. The only real downside to this device is its battery life when trying to play games at a higher wattage and resolution. Besides that, this handheld pc is a game changer just for the sheer ability to games that are equivalent to high end consoles or better.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    AMAZING!!!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to see the Steamdeck have some competition, and ASUS did not disappoint with the ROG Ally. I was expecting a gaming system, but I was not expecting it to quite literally be a portable PC in a handheld form. When turning on, you're brought right to your desktop screen for Windows! I have yet to find something that works on my laptop and not on the handheld Ally. I am very impressed with how quiet the cooling system is. I typically do not even notice when the fans come on, unlike my PC, which sounds like a jet engine taking off. The visuals are spectacular and the screen goes much brighter than any other handheld system I have owned. This handheld, similar to the Switch, is also compatible with a number of controllers and docking devices so it can be played on a bigger screen. There is also a micro SD card slot to add memory to play even the biggest games, additionally with no lag! The speed is very compatible with my gaming laptop. My absolute favorite feature here is Armoury Crate! It is specific to the ROG Ally and helps keep all of your PC games in one place, whether it is from Xbox Game Pass, Steam, GOG, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Rock Solid Handheld

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld. Display is good, onboard software is good (Windows could be better but that's on Microsoft), controls and general construction is solid. My only real gripe is the battery life, but honestly, purchasing something that puts out this much power in such a small form factor, you have to know that you're getting a few hours tops off of a single charge. I would recommend getting a "good" power supply (I ended up getting an Anker online for like 90 bucks).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for my gamer husband

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he absolutely loves it! He was looking for something hand-held so he could sit on the couch and watch TV with us while being able to catch up on some games he said he's been wanting to play. This was the way to go! It plays anything thrown at it.

    I would recommend this to a friend