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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9042 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 9,042 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    The goat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it’s usually hooked up to a monitor and Xbox controller. I can play doom eternal for hours without any problems. As a mobile device, I played about 2 hours of video games and had 40% battery left. Which is better than I thought since the device is so light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This device is amazing ..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From emulating any old classic games of my choice like ps2 ,dreamcast and the list goes on and .. i felt like i relived my childhood playing those old games that i always wanted to play again..this device is beyond amazing.. I literally can do anything i want on it …i play any pc games .. i can play xbox games without actually owning an actally an real Xbox .. the graphics are phenomenal… im actually speechless on how i stop playing my ps5 …I played everday .. to not even wanting to play it anymore because this device had everything i wanted on it …im truly impressed..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The Asus ROG Ally is the Mobile Gaming Device to G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally is a direct competitor of the Steam Deck that you may end up liking more. It's a tad bit smaller and has less handle on the back than the Steam Deck (the part of the device that rest in your palms). Display - The display is what really sets it apart. It has a nice bright 1080p display that looks really nice and you can tell immediately from first boot up the quality of the display. The images look nice and crisp. Features - The best feature is you can play any game that you can play on a P.C. on the ROG Ally because it runs Microsoft Windows. For instance, I can play COD Mobile on this device which is on a mobile platform form for Android and iOS but I can still play it on the Ally. Another stand out feature is the RGB on the joysticks that can be customized how you see fit. You can use the Asus dock (sold separately) or a third party dock to add a mouse, keyboard and monitor to have the ultimate gaming experience. Sound - The sound quality is amazing, the device really gets loud and in my opinion I don't see you having to put the volume pass 30. The overall sound quality is really good, I would say the tuned the audio perfectly. There is also a headphone jack when you want to play and not disturb anyone. The headphone jack can obviously be used to plug in a gaming headset so you can talk to your squad. Battery - The battery is just ok and is on par with what you get from the Steam Deck. I wish they could have figure out a way to extend the battery life but, I get about 2 to 2 1/2 hours of play before I have to place it back on the charger. Please keep in mind that battery life does depend on which mode you play on. I typically use Turbo performance so that is why the battery drains faster than the other modes in my use. The ROG Ally comes with a charger and cable combo so you really have everything you need to get it up and running. I am very happy with the device and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Better than the steam deck lcd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way bettwr than steam deck lcd in terms of power and screen. I am running bazzite, a custom thermal backplate, and an upgraded 74wh battery from the stock 40wh. This thing runs things with ease where the deck as struggled. Next project is upgrading the internal storage to 2tb and dual booting windows and steamos to get the best of both worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Portable Gaming Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid gamer on the go, I recently had the pleasure of trying out the Rog Ally Handheld System, and I must say, it left a lasting impression on me. This compact gaming device from Asus is a true powerhouse, boasting impressive performance and features that elevate the handheld gaming experience to new heights. First and foremost, the design of the Rog Ally is sleek and ergonomic, making it comfortable to hold for extended gaming sessions. Its 6-inch high-resolution display delivers vibrant colors and sharp visuals, ensuring an immersive gaming experience whether you're playing the latest AAA titles or retro classics. The heart of the Rog Ally lies in its powerful hardware. Equipped with a cutting-edge processor and a dedicated GPU, this handheld system can handle demanding games with ease, providing smooth frame rates and quick load times. As a result, I was able to enjoy graphically intensive games without any noticeable lag or performance hiccups. One standout feature of the Rog Ally is its excellent cooling system. Gaming on a handheld device often raises concerns about overheating, but Asus has clearly addressed this issue. The device stayed cool even during prolonged gaming sessions, thanks to its efficient cooling design, which kept performance at its peak without any noticeable noise. The controls on the Rog Ally deserve special mention as well. The responsive buttons and tactile joysticks offer precise input, ensuring an enjoyable and accurate gaming experience. Additionally, the system supports various control configurations, accommodating both traditional and modern gaming preferences. To top it all off, the Rog Ally boasts an impressive battery life. With its large capacity battery, I was able to squeeze in hours of gaming before needing to recharge. Furthermore, the USB-C charging port allows for quick and convenient recharging, making it perfect for gaming on the go. While the Rog Ally shines in most aspects, it's not without a few minor drawbacks. The limited game library on its proprietary store could benefit from further expansion, and the higher price tag might be a concern for some budget-conscious gamers. However, given the performance and build quality it offers, the price seems justified for serious gamers looking for top-tier handheld gaming experiences. In conclusion, the Rog Ally Handheld System from Asus impresses on many fronts, offering remarkable performance, a comfortable design, and outstanding battery life. Whether you're a casual gamer seeking portable entertainment or a hardcore enthusiast who wants a full-fledged gaming experience on the go, the Rog Ally will not disappoint. Despite some minor downsides, this handheld system stands tall as a worthy investment for anyone looking to elevate their gaming on the move.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Is this what love is?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did I really need this? Absolutely not. Did I really want one thought? You betcha! This now makes PC #3 for me, though my first handheld and im impressed. I have a proper gaming desktop and laptop and usually always take my laptop when traveling so I can play and its become a bit more of a hassel lately, so enter the ROG Ally. The $599 sale price for the Z1 extreme model also did me in. The fact this thing can play Cyberpunk 2077 is a revelation and also played Starfield on it today. I have a collection of almost 1000 games on PC and this can play most and it just makes me happy to hold I still dont think this is at its peak, performance wise but it sounds like making the purchase 6 months in, was a smarter decision than at launch. Im still super happy with this and plan on upgrading the SSD first thing in January. Im still getting used to settings as im not familiar with AMD products (others are Intel/Nvidia) but i had some hitches with their software upon setup but just needed to redownload. All in all, im pretty stoked with this little marvel. Well, the word little is subjective but you get it. Its definitely a good time to be a PC gamer, now if devs can release finished products instead of broken games, we'd be all better off

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life, Sd card reader

    Rated 5 out of 5 stars

    Love it but know what you are getting into.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Just know what you are getting into. Beautiful screen and loads of horsepower to run most games. The battery life is kind of short and the SD card issue is real. So you will likely want to plan to upgrade the internal storage. I was ok with these things because it's the nicest screen and the most horsepower for a handheld. If you are not ok with those then this may not be the unit for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog Ally is exactly what i was looking for as an on the go PC solution. It has better performance and graphics than the steam deck especially when plugged in. I typically use mine laying in bed or hanging on the coach so being plugged in isnt a problem. Playing on battery doesnt last long with AAA games but you can get 3 or 4 hours if you are playing retro titles. I did change out the hard drive for a 2TB drive so i can add all the games I want (Starfield, Elden Ring, etc). I have been able to play those games without much issue beside lowering the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    One of the coolest devices I've bought in years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld gaming PC from Asus is an absolute banger. I find myself wanting to play on this, more than my RTX 4090 laptop or desktop. The reason is that some games are just more fun to play on a gamepad/handheld and you can relax on a couch, lounge in a chair, or wind down in bed for 30-40 minutes playing a few lighter games. Diablo IV has been amazing on this Ally. Pros: Stunning 1080p 120Hz 500-nit display with vibrant colors Great Speakers Smooth and accurate touch screen Performance exceeded my expectations, despite not having a true dGPU inside. The AMD APU with it's powerful RDNA3 iGPU does a great job pushing this handheld and it's games. Windows PC with full Windows 11 OS. You could truly replace daily Windows 11 PC with this Ally, use it for gaming on the go, or PC tasks, and then dock the device when home for an office/home PC with an external screen, keyboard, and mouse. It's so versatile. Solid construction, feels solid and high quality plastics FANTASTIC WiFi and excellent for game streaming via GeForce Now or Moonlight for streaming from your own gaming PC to the Ally. I've been streaming 4K 120 FPS to the Ally and it look incredible. Cons: The joysticks aren't as solid feeling as I would like. Joystick deadzones and accuracy for FPS games is just not there IMO. FPS gaming on this Ally is not great and that is down to the deadzones and less than accurate/smooth movements. I'm also a keyboard and mouse gamer usually so this could be a skill issue. I think I would prefer it to be black Initial setup can be time consuming and tedious for those not PC literate. New BIOS update 322 has increased fan noise, this is sort of annoying as it makes it noisier to use at night in a bedroom with others. Performance does seem increased though. You can roll back BIOS to revert this, but this needs to be addressed in future updates.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me want to sell my gaming pc and just buy an external gpu for this beautiful handheld. You literally have a windows desktop wherever you go. The battery life is what you'd expect but with the power of a small 20k battery pack you're set for a good 4 to 6 hours depending on the application(s) or video game you're playing. It doesn't have the most comfortable controllers but it's also not uncomfortable or heavy to the point where you want to put it down. I haven't had any issues with a single video game so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is pretty cool in a number of ways, but the experience in marred by glitchy and downright defective software. I only had the device for 3 days. One of those days was spent doing all the updates necessary to make using it at all even possible. And in those two days that I actually could somewhat use it, i had at least two dozen technical problems. Sometimes software would get stuck open. Sometimes I couldn’t get it to open at all. Imagine a Nintendo Switch where you get stuck in the store and there is no “home” button or an xbox that won’t let you click into anything once you boot it up. Again, this device is neat in a few different ways but nobody would accept any of these issues from xbox, PlayStation or Nintendo, and there’s no reason that anyone should accept them here. And from the looks of things, the Legion Go is somehow even more buggy than this. Handheld windows gaming clearly isn’t there yet. I don’t even feel like this is past alpha test levels yet. The Steam Deck is too underpowered for my preference but at least it works. Ill stick with that for now and probably upgrade to the OLED version instead of further messing with these wonky gaming handhelds.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JaysWay13,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We will forward your feedback to our Product team for review.

      Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0270" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life, Heat dissipation

    Rated 4 out of 5 stars

    Good but needs work

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say this handheld gaming device is good, but there are flaws on it. The quality of it is good, the graphics are good. The cons of this are, if you want a handwarmer whenever you use it. I can recommend this, this handheld gets hot quick and if you are playing on the highest quality. The battery life is small unless you are plug in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerful. Quiet. Easy to use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching the device for months, I finally picked up a ROG Ally last month, and it has not disappointed. So far, I've used it for Steam, Game Pass, and streaming via GeForce NOW. Performance across all has been great! If I'm at home, streaming to this device has truly been a treat, as the 120Hz screen is gorgeous. It can't compete with other devices on battery life, but if you can deal with some workarounds (plugged into an outlet or portable battery) than you'll have a great time here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Ally for the win!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect device. Had Steam Deck prior to the Ally and i have to say the Ally has the leg up on the Deck. Better screen, windows so games just work no guessing or wondering. Takes a little more setup but once its where you want it, its no contest

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Software

    Rated 4 out of 5 stars

    I love it, but your mileage is gonna vary.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a Windows PC in a handheld form instead of a straight console. This isn't a bad thing! It plays my Steam games flawlessly, and it can easily play other streaming platforms such as Luna, Xbox Gamepass, Playstation, and GOG. You name it; it can play it. That being said -- it's definitely a work in progress. There are certain aspects of the ROG that are buggy. Armory Crate can freeze, and sometimes my ROG will get so hot during reboot/bios update that it'll basically shut itself off to protect itself. There are also issues with the SD card not working with your Ally (this hasn't happened to me, but it has with others.) I suspect in 6 months, many of these issues will be tweaked and fixed. When first released, the Steam Deck was also a hot, buggy mess, and now it runs like butter. If you have knowledge of Windows, you can fix most of these quirks yourself, and I think that's where a lot of the hate comes from. It's a Windows PC. Know that going in if you plunk money on this. You should also know that Windows can break. Most Windows PCs need serious setup when you get it (downloading drivers, removing bloatware), and the ROG is no exception. If you hate doing any of that then this handheld is not for you. That doesn't mean your ROG will break, but if you don't have realistic expectations you'll have a bad time. Stick with it though, and it's totally worth it. Just having a portable PC that plays games is great. The Windows side also lets me use this as a portable PC with an easier learning curve than, say, Steam Deck's Linux (No offense to the Linux lovers out there.) If you're familiar with Windows, know how to tweak Windows to your liking, and get a good battery pack, this is a fantastic handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Getting back into gaming at the right time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a pretty avid pc gamer in the late 90s and early 00s. Priorities shifted as a started to raise a family, however i am now at a point where my parental duties no longer require as much of my time. I purchased a gaming laptop a few years back and have been enjoying it tremendously, however as it is in the office it prohibits me from interacting with my family. I purchazed the ROG Ally (z1 extreme) version and feel i now it provides me the ability to enjoy gaming and stii have the ability to keep engaged with the rest of my household. I dont play anything that require super high frame rates and for the size screen it is lower resolutions and graphics settings arent as noticable as they would be on a larger screen. It came with a 3 month xbox game pass ultimate trial and that has been an i credible experience for me. Biggest gripe about it is that Windows is pretty clunky on that form factor. Im considering purchasing a larger nvme for it and installing Bazzite to see how it works. Another issue is of course the battery life. I tend to play plugged in so its not as big of a deal, but if you plan to play while travelling it is something to bear in mind.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    All is good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my expectations as far as the speed, user friendliness, and display quality. The only thing negative I have to say is the battery life is sub-par...

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Portability

    Rated 4 out of 5 stars

    Better than Steam Deck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think better value than a Steam Deck because you can play any platform. ROG software is pretty nice as a launcher as well. Not a bad way to take games on trips. Only negative is the power block is a bit much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen quality

    Rated 5 out of 5 stars

    Best bang for the buck handheld pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technology to fit a solid, but modest, gaming pc into a portable device. The 1080p resolution is bright, clear, and very sharp. The visuals are incredible. The stereo speakers on the front have a very good sound. But, most will use headphones anyway. The looks and performance make this an incredible portable gaming pc. Movies and videos are brilliant on this as well. Windows 11 runs smooth without any hiccups. This was a gift for my daughter. Now, i want one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Great windows handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, works great, runs World of Warcraft no problem which is my main reason to buy for travel and couch play.

    I would recommend this to a friend