Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9110 reviews
(9,110 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and use. Screen is nice. Fan isn't too loud under full load. Pretty much what i expected. Speaker are good and don't facing. Cons are grips could be a bit bigger like the steam deck, buttons could be quieter and screen could dim more. For the price I wish it came with 1TB memory or 32g of ram. Battery life is ok. About 4 hours emulating pokemon GBA games, about 1hour and some change playing Skyrim at 1080p.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ally for the win!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost perfect device. Had Steam Deck prior to the Ally and i have to say the Ally has the leg up on the Deck. Better screen, windows so games just work no guessing or wondering. Takes a little more setup but once its where you want it, its no contest
I would recommend this to a friend Rated 4 out of 5 stars
Fun Handheld
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rating 3.5/5 I had some defects on my first unit. Exchanged it with zero hassles for another one. Thank you Best Buy for returns being extremely easy. As for this gaming device.. It really is pretty powerful. Plays most recent triple A games really well in 720p and various different settings depending on the game. I've been playing Diablo IV with zero issues, over 60fps at 720p. Looks really nice to be honest. Also been playing Spiderman, Horizon 5, and Borderlands Wonderlands. All run great with the right settings. I also love how it runs off windows 11. This means you should be a little tech savvy if you are buying this. There is a lot of things you can mess up and a lot of setting to mess around with depending on the game you want to play just as if you were playing on a PC. I upgraded the SSD and used Asus built in cloud recovery after installing it. Really nice feature. Just make sure you upgrade your bios to the most recent before upgrading the SSD. The whole cloud recovery process will take around 1-2 hours to finish. My biggest pain point is the device just isn't comfortable in your hands for extended periods of time. Your hands will start to get sore if you're playing on the go a lot. Both my first unit that was returned and my second one have issues with the thumb pads. Pressing left squeaks. First unit started squeaking right away. Second one started squeaking about 2 weeks into using it. SD card reader stopped working on my first unit, second one has been fine so far. Surprisingly the sound is extremely good on this. Probably the best audio from any handheld period. I would recommend waiting for some quality control issues to be fixed, but overall I'm still happy with purchasing early. It's been a lot of fun.
I would recommend this to a friendRated 3 out of 5 stars
Returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is pretty cool in a number of ways, but the experience in marred by glitchy and downright defective software. I only had the device for 3 days. One of those days was spent doing all the updates necessary to make using it at all even possible. And in those two days that I actually could somewhat use it, i had at least two dozen technical problems. Sometimes software would get stuck open. Sometimes I couldn’t get it to open at all. Imagine a Nintendo Switch where you get stuck in the store and there is no “home” button or an xbox that won’t let you click into anything once you boot it up. Again, this device is neat in a few different ways but nobody would accept any of these issues from xbox, PlayStation or Nintendo, and there’s no reason that anyone should accept them here. And from the looks of things, the Legion Go is somehow even more buggy than this. Handheld windows gaming clearly isn’t there yet. I don’t even feel like this is past alpha test levels yet. The Steam Deck is too underpowered for my preference but at least it works. Ill stick with that for now and probably upgrade to the OLED version instead of further messing with these wonky gaming handhelds.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JaysWay13,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We will forward your feedback to our Product team for review.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0270" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes me want to sell my gaming pc and just buy an external gpu for this beautiful handheld. You literally have a windows desktop wherever you go. The battery life is what you'd expect but with the power of a small 20k battery pack you're set for a good 4 to 6 hours depending on the application(s) or video game you're playing. It doesn't have the most comfortable controllers but it's also not uncomfortable or heavy to the point where you want to put it down. I haven't had any issues with a single video game so far.
I would recommend this to a friendRated 4 out of 5 stars
I love it, but your mileage is gonna vary.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is a Windows PC in a handheld form instead of a straight console. This isn't a bad thing! It plays my Steam games flawlessly, and it can easily play other streaming platforms such as Luna, Xbox Gamepass, Playstation, and GOG. You name it; it can play it. That being said -- it's definitely a work in progress. There are certain aspects of the ROG that are buggy. Armory Crate can freeze, and sometimes my ROG will get so hot during reboot/bios update that it'll basically shut itself off to protect itself. There are also issues with the SD card not working with your Ally (this hasn't happened to me, but it has with others.) I suspect in 6 months, many of these issues will be tweaked and fixed. When first released, the Steam Deck was also a hot, buggy mess, and now it runs like butter. If you have knowledge of Windows, you can fix most of these quirks yourself, and I think that's where a lot of the hate comes from. It's a Windows PC. Know that going in if you plunk money on this. You should also know that Windows can break. Most Windows PCs need serious setup when you get it (downloading drivers, removing bloatware), and the ROG is no exception. If you hate doing any of that then this handheld is not for you. That doesn't mean your ROG will break, but if you don't have realistic expectations you'll have a bad time. Stick with it though, and it's totally worth it. Just having a portable PC that plays games is great. The Windows side also lets me use this as a portable PC with an easier learning curve than, say, Steam Deck's Linux (No offense to the Linux lovers out there.) If you're familiar with Windows, know how to tweak Windows to your liking, and get a good battery pack, this is a fantastic handheld.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
This device is amazing ..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From emulating any old classic games of my choice like ps2 ,dreamcast and the list goes on and .. i felt like i relived my childhood playing those old games that i always wanted to play again..this device is beyond amazing.. I literally can do anything i want on it …i play any pc games .. i can play xbox games without actually owning an actally an real Xbox .. the graphics are phenomenal… im actually speechless on how i stop playing my ps5 …I played everday .. to not even wanting to play it anymore because this device had everything i wanted on it …im truly impressed..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Powerful. Quiet. Easy to use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After watching the device for months, I finally picked up a ROG Ally last month, and it has not disappointed. So far, I've used it for Steam, Game Pass, and streaming via GeForce NOW. Performance across all has been great! If I'm at home, streaming to this device has truly been a treat, as the 120Hz screen is gorgeous. It can't compete with other devices on battery life, but if you can deal with some workarounds (plugged into an outlet or portable battery) than you'll have a great time here.
I would recommend this to a friend Rated 5 out of 5 stars
Some buyers remorse at first, but now I'm in love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is pretty expensive (although worth it for the performance and features you are getting), especially when I already had a Steam Deck. Figured I had about 2 weeks to play around with it and see if I liked it, and if I didn't I could return it. After only 2 days I moved the 1TB SSD from my Deck to the Ally and haven't looked back since, and the Deck has been sold. Windows 11 is both a blessing and a curse on this thing. It is great since you can install any launcher and all your games you have with no problem. It is also a pain since it is Microsoft and they try to have you sign in with a Microsoft account. Well, with some tinkering, you can bypass the Microsoft account login/creation during the setup process. I have my Ally running pretty much like it is running SteamOS now with Steam launching and going into Big Picture Mode right away. The performance increase you get with the Z1 Extreme over the Deck's process is pretty good. Most of the games I play (Horizon 5, Valhalla, Ace Combat 7, Power Wash Simulator, GTA V) get at least 10-30 fps more than the Deck, all while using my 18w profile so it doesn't drain the battery super fast. All this performance increase is great on its own, but the fan noise is also a lot less than the Deck and it runs cooler than the Deck as well (when using my 18w profile). The VRR 120Hz screen looks amazing and everything is just butter smooth (even when fps drops as low as 50fps). There are a few cons when comparing this to the Deck though. The biggest difference between the two handheld for me was the ergonomics. The Ally is nowhere near as comfortable to hold as the Deck. It isn't that bad, but after an hour or so, I can start to notice fatigue in my hands from holding it. I could hold the Deck for hours without my hands ever getting tired. I have 3D printed some flush back buttons which allows me to hold the Ally in a more comfortable position, but not everyone has the ability to 3D print mods. The only other con is the battery life. With my 18w profile I use for almost everything, I only get about 1 to 1.5 hours of battery life. The Deck with the same games would get closer to 2 or 2.25 hours. The FPS gain though over the Deck to have smoother games is worth it in my opinion, and I am usually near an outlet that I can have the charger plugged in, or have a battery bank with me to keep me gaming longer.
I would recommend this to a friendRated 5 out of 5 stars
So much power in the palm of your hand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a pleasure to use. I went ahead and got a new 1tb sabrent 2230 m.2 ssd in it, and ASUS's cloud recovery in the bios makes the reinstallation of windows very easy. The buttons are very satisfying to press? And i find the sticks light resistance comfortable, although i can see why many people complain about it. Basically a switch analog with a much taller stick so the resistance is reduced greatly due to the added leverage. The rgb rings around the stucks are also very nice and look great. The screen is also very color accurate, and was the main reason i got it over the steam deck. Its gorilla glass victis and has an anti glare treatment so a screen protector is optional, although i still installed one for peace of mind even though it negate the antiglare. The form factor fits my hands nicely, although im sure the larger grips of the steam deck are much more comfortable. Many people complain about windows and the headaches it brings, but i think the extra functionality it brings far out weighs it, although im just familiar with windows. The only downside for this device really is the multiple platforms that updates exist. You need to update within armoury crate, myASUS, and the windows update within settings. But once its all setup and ready, its a dream to use. Also the battery life leaves a lot to be desired but im usually near an outlet and have a 100w battery bank. Its a trade off for this much power. An annoyance is a lack of third party accessories like cases and grips and stuff like that. As far as performance goes, I get around 50 fps in cyberpunk at 720p and FSR enabled, and a smooth 60 in tekken, street fighter, nier automata, and many other games at 1080p. Once u have games playing, its a dream of device. Word of caution, the sd card reader is right on top of the heatsink. Many people have reported corrupted SD cards and inoperable readers as a result of use. The official state from asus is that its due to heat, but some have reported its still happening even after the bios update that adjusted fan curves to address the problem. I upgraded my ssd and plan on not using the sd card reader. A 1 tb ssd is cheaper than the fast sd cards ( the extreme slass cards are the only ones id recommend if u have to use sd cards ). This device has been great to use and ive been having a lot of fun with it. I hope this review helped.
I would recommend this to a friendRated 4 out of 5 stars
Good but needs work
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can say this handheld gaming device is good, but there are flaws on it. The quality of it is good, the graphics are good. The cons of this are, if you want a handwarmer whenever you use it. I can recommend this, this handheld gets hot quick and if you are playing on the highest quality. The battery life is small unless you are plug in.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome Machine with Solid Performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the sale price of $450, I would not have been happy with $650 for it. It plays games well and has a beautiful screen. It’s relatively easy to use if you are used to Windows. The battery on it is very small though which is the only downside.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best bang for the buck handheld pc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing technology to fit a solid, but modest, gaming pc into a portable device. The 1080p resolution is bright, clear, and very sharp. The visuals are incredible. The stereo speakers on the front have a very good sound. But, most will use headphones anyway. The looks and performance make this an incredible portable gaming pc. Movies and videos are brilliant on this as well. Windows 11 runs smooth without any hiccups. This was a gift for my daughter. Now, i want one for myself.
I would recommend this to a friend Rated 4 out of 5 stars
Getting back into gaming at the right time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a pretty avid pc gamer in the late 90s and early 00s. Priorities shifted as a started to raise a family, however i am now at a point where my parental duties no longer require as much of my time. I purchased a gaming laptop a few years back and have been enjoying it tremendously, however as it is in the office it prohibits me from interacting with my family. I purchazed the ROG Ally (z1 extreme) version and feel i now it provides me the ability to enjoy gaming and stii have the ability to keep engaged with the rest of my household. I dont play anything that require super high frame rates and for the size screen it is lower resolutions and graphics settings arent as noticable as they would be on a larger screen. It came with a 3 month xbox game pass ultimate trial and that has been an i credible experience for me. Biggest gripe about it is that Windows is pretty clunky on that form factor. Im considering purchasing a larger nvme for it and installing Bazzite to see how it works. Another issue is of course the battery life. I tend to play plugged in so its not as big of a deal, but if you plan to play while travelling it is something to bear in mind.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Good, not great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My unit's speakers were shot just a few days after buying it, so I will have to return it. They are making a heinous popping sound constantly while I play. Aside from the quality control issue, this was a solid little handheld. The nature of Windows on this system means that, for now, a considerable amount of time will be spent tweaking settings, howling in frustration at weird little glitches and quirks (like the on-screen keyboard being so zoomed in that you can access only a couple of keys), etc. But beneath that infuriating experience was a tiny computer I could carry from room to room and dock at my TV, and it could run most of my games at relatively solid framerates. The screen is gorgeous and it is very light compared with the Steam Deck, and comparable even to my Switch. I wish things had gone better. For $770 (10% sales tax in my town), I expected a smooth and refined experience with minimal hassle. I may have kept it and dealt with the many issues, were it not for the speaker problems, but I think that was enough to just call it quits and switch for a more stable option--like an MSI Stealth. Unfortunately for my needs, I did not love the Ally and can't recommend it.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Powerful machine... Battery life is a concern!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this thing. The screen looks great! Ergonomics are great! The only downside is battery life. I get about an hour and a half on AAA games at 25watts... So if you're looking into getting into PC handhelds, this is a great buy. It's a little older, so it's cheaper, and the only downside is the battery life, but other than that, it's a great PC handheld!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
A beautiful, but janky expericence!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.-I'm a handheld enthusiast and am coming from the SteamDeck. The Ally has far exceeded my expectations, sure windows is a bit janky but it's no different than my gaming pc. If you're on the fence just buy one and return it if you don't like it. Now on to my review, for the positives, I'd like to bring attention to two things. First the screen. It's amazing, 10/10, and one of the best IPS panels I've ever used. My unit has zero backlight bleed and just POPs. It's bright and the 120hz Freesync makes the device feel much faster than it actually is. I know people complain that it's not OLED but it's a quality panel and I'm completely happy with it. Second, the performance. It far exceeds what I was hoping for pretty much all of my Indy games tun at 120fps and AAA titles run great with a bit of FSR or RSR. The device is snappy and doesn't behave like an anemic little handheld. Now we can go into the cons It's a first gen device, I would love some quality-of-life improvements like a second USB C port, and a full-sized 2280 nvme slot. Second, Battery life is only "alright". It's on par with my steam deck from 10-15w but if you put it in turbo mode it will drain the battery fast. This thing runs games WAY better than my deck can when above 15w so I'm happy with the trade-off. Next generation I'd love to see a slightly bigger battery. On to my Conclusion. -If you want a gaming laptop but wish it was more portable, this right here could be what you're looking for. I haven't touched my gaming laptop at all since receiving my Ally. It's just not needed. -If you have a Steam deck and are familiar with Windows I think is still a decent system to consider upgrading to. I'm very happy with my purchase and would do it over again. The 120hz VRR screen makes all the difference. -If you have a gaming desktop and want something to play around the house or while you are out and about I'd recommend considering the Ally, its powerful enough to get by with even AAA games and convenient to play in bed or on the sofa. -If you don't have a gaming PC, haven't used Windows, and aren't tech-savvy, I'd probably recommend getting a Steam Deck. The UI on the deck is far more console-like and you're just going to have a better user experience with it if you don't know what you're doing. All in all, I'd give the device an 8/10 and an excellent first try from Asus.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Exceptional Performance and Design!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the ASUS ROG Ally, and I must say it has exceeded my expectations in every aspect. From gaming to productivity, this laptop delivers top-notch performance. The sleek and stylish design caught my eye right away. The build quality is exceptional, and the RGB lighting adds a cool and customizable touch. It's not just a gaming laptop; it's a statement piece. The display is absolutely stunning. The high refresh rate and vibrant colors make gaming a truly immersive experience. Whether you're playing the latest AAA titles or working on graphic-intensive tasks, the ASUS ROG Ally's display won't disappoint. Performance-wise, this laptop is a beast. The powerful processor and dedicated GPU handle multitasking and demanding applications effortlessly. I've never experienced any lag or slowdown, even during intense gaming sessions. The keyboard is a dream to type on, with responsive keys and customizable backlighting. The touchpad is precise, and the inclusion of a dedicated gaming mouse is a thoughtful addition. Battery life is surprisingly good for a gaming laptop of this caliber. It lasts through extended gaming sessions and provides ample power for everyday use. The thermal management is also commendable; the laptop stays cool even during prolonged use. The ASUS ROG Ally comes with a plethora of ports, allowing for easy connectivity with various peripherals. The inclusion of Thunderbolt and HDMI ports adds to its versatility. In conclusion, the ASUS ROG Ally is a masterpiece that seamlessly blends performance, design, and functionality. It's a true gaming and productivity powerhouse that leaves no room for disappointment. If you're in the market for a high-end laptop, look no further – the ASUS ROG Ally is worth every penny!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Enjoyable but expect SD card reader to die
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving 4 stars even though the SD card reader slot is dead. Great device for PC gaming on the go. If you enjoy tweaking this device is perfect. If you don't, I wouldn't recommend. With some tweaking, playing Starfield on it on Ultra with 70-120 fps. Easily assessable storage and instructions from ROG on upgrading.
I would recommend this to a friend Rated 4 out of 5 stars
So Close
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - screen looks really nice, design is cool looking, buttons feel good, plays all your pc games, windows works well, sound is loud and excellent, light weight. Cons - doesn't fit my hand perfectly, BATTERY LIFE NOT GOOD, pricey, joy sticks are too light feeling, not a totally seamless experience. Most of all though, my gaming sessions aren't that long(often a 1/2 hour at a time) and the short battery life stressed me out.
I would recommend this to a friend


















