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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9110 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 9,110 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Of Asus

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this toy. It's stylish, elegant, yet powerful under the hood. It pretty much handled every game I threw at it. My best compliment goes to the Asus Rog Ally website game library that lists exact settings that would be perfect to play each game on the Ally X. Additionally, there's a lot of game performance automation that makes them run better in Turbo. Battery life is great, and having Windows 11 is a great extra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extreme portable pc handheld device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after doing much research on a handheld gaming portable pc. I do own a Nintendo switch oled because i only like to play on handheld mode. Its my preference in playing the switch but i wanted to play better triple A titles so the Asus ROG Ally is the perfect fit.. i chose the Ally over the steam deck because i do play on the xbox and the Ally uses Windows as their main web base platform so it was easy to continue and play some of my xbox/pc titles on the Ally. For those of you who have never even played on pc, like me, getting used to the Ally's menus wasnt that difficult to navigate through. You can still download other apps, like steam, EA, Ubisoft, and so on, to play other titles that arent on the Xbox game pass, which youll need in order to play on it. If you alreasy have an xbox game pass account you can just transfer it onto the Asus. The Asus is smooth and quiet running. The battery life can vary depending on which titles you play. Play something like Starfield and you're looking at around a little over an hour of play. If you're someone like me that just likes to play around the house, then this is for you. You can plug it in to get extra graphic power on those drmanding games. If you want it to play out on the road then you will have to lower its power and resolution to save power. For storage it can come with 512 gigs but some of the newer titles can run up past 100 gigs. You can buy a sd card or upgrade its ssd drive but that'll require to take apart the Ally and install yourself, if your comfortable with that. Its not difficult but you will need special tools.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Handheld Gaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device! It allows to lay in bed or on the couch and play or play on the road instead of being stuck to a desktop. It does have some issues. I feel it should come with more storage than 512GB. The battery dies quickly, and it takes some tweaking to get smooth frame rates from your games. But it is an awesome device. Hands down best portable gaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small, light, and powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Ally is smaller and lighter than most other pc handhelds, but is still pretty powerful with the Z1 Extreme processor. The screen, speakers, and controls are all great. Since it runs windows 11, you can play online games like fortnite and call of duty that dont work on steam deck and other handhelds that dont support anti-cheat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Handheld PC Gaming Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Steam Deck from day 1 and the portability and power was a revelation. The Ally, somehow lighter and quieter, has upped the performance game significantly. There are aome bugs and issues that come with running Windows, but the compatibility issues that SteamOS had with some games (namely EAC and other anticheat systems) are nonexistent. The screen is much improved over the Deck along with, well, pretty much everything else. Very worth the money to get the Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid product. I enjoyed the performance, screen quality, sound quality, and controller feel. The only let down is the battery. AAA titles don't last much more than an hour. Somewhat expected given how light the product is and how demanding the titles are. Looking forward to the future of this form factor!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the steam deck lcd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way bettwr than steam deck lcd in terms of power and screen. I am running bazzite, a custom thermal backplate, and an upgraded 74wh battery from the stock 40wh. This thing runs things with ease where the deck as struggled. Next project is upgrading the internal storage to 2tb and dual booting windows and steamos to get the best of both worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming at your fingertips

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on day on, June 13th, 2023 and have had a positive experience to date. ASUS is steadily rolling out updates which have improved performance (which was already awesome), ease of use (UI), and battery use. Comfortable to hold , with an amazing 1080p display and refresh rate up to 120hz. A lot of gaming performance in a small, surprisingly light package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG All the way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking between this and the Steam Deck and I am glad I landed on this product. Excellent build quality, handles all the games I throw at it like SW Jedi Survivor, and Diablo IV. As with everything electronic the more you use it the lower the quicker the battery will die, not really a drawback cause you can get an external power bank with no issues and attach it to the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ally is Great - Best Buy, Not So Much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this open-box after reading many reviews and considering this machine, the Steam Deck, or waiting for the Logitech Go. I went to pick it up and shopped around for a little while, and asked one of the employees about their opinion of the machine. They let me know that they thought it was "stupid", and that "no one liked the Ally", but he didn't name any specific reasons. A little off-put, I went home and anticipated a lot of trouble with the setup and game config. But no - honestly, anyone who is familiar with Windows PCs should be able to navigate this, and I have not personally had any trouble with Armory Crate. The only downside was again Best Buy's fault - I guess when it was returned after being opened, they didn't check to see if the charger came back with it. I mainly play Baldur's Gate 3 on it, but I opted into the free trial of Xbox Ultimate that comes with it and have played some simple games like Unpacking and Cosmic Wheel Sisterhood, which run smoothly and control just like an Xbox controller on a Windows PC. I have small hands, and the Ally seemed large when I first unboxed it, but after getting used to the feel, I really enjoy it. Though the screen is larger than the Switch, the device is surprisingly lightweight. The only slight downside is that it does get rather hot after running it for hours on Turbo mode. That was to be expected, and it's never crashed due to overheating or anything, but it makes me worry a little about the longevity of the system. I bought a 100w plug hub and 100w capacity USB-C off Amazon for keeping it charging while playing. It works wonderfully. I still get around 1.5 good hours and .5 hours of slightly lesser fps off of it on Performance mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is pretty neat I think!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, this thing is pretty TIGHT! I see the review online and how you have certain people saying its greta but... or it sucks and... I mean listen, is this gonna be a desktop? No. A Laptop? No. But it can kinda. By itself it is pretty powerful as a gaming console and to use for daily web browsing and such. I have been using it with the rx 6850m xt xg mobile as a desktop replacement and for MY needs!? They are more than met! How many people REAAAALLY use blender? Or solidworks? Or any of those creative apps that are power hungry? If you do those, you should be looking at a desktop anyway! But for the gamers out there who also twitch and discord and stuff? This will do it! It's comfortable to hold and carry around, pretty well balanced overall. I have no vision in one eye and I can still see the screen pretty well day or night! The speakers actually surprised me! The videos don't do it justice. I will say that if you press the power button to put it to sleep, like a nintendo switch or phone, it wont turn back on super fast. You have to wait about 5-10 secs before you can turn the screen back on and unlock it. The fingerprint reader was hard to set up, but once it was set up it read my finger every time! Like everything else it comes with some quirks here and there but as an overall package, it's pretty dang good! I just feel that people now a days want the best of the best just because they saw it online. This is more than good enough. Get it and you'll be happy I think. Good luck and best wishes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a steam deck too and I personally like the ASUS Rog Ally more. The ASUS Rog Ally is a mini handheld gaming computer. I just like that I don't need to bring my gaming laptop with me anymore because I can just use the handheld now. Despite hearing that the buttons were bad, I've had no issues with the buttons yet. None of the buttons were stuck or hard to push when I used it. I heard that there is no sleep mode and the system goes into the lock screen when the power button is pressed or the black screen shows when the system is idle. I turned the settings on the lowest since I heard the battery does not last long. So far, the battery has lasted for a long time but I guess that is because I was just playing Left 4 Dead 2 for starters. I heard games like Resident Evil 4 Remake will drain the battery fast. I like the lights on the analog sticks when the system is turned off. If you want something cheaper, then the steam deck would be the best. I got the Steam Deck 512GB. One more thing too since I heard some people saying the system is not working when they open it. You are supposed to plug it in first and let it charge! As far as I know, every system is like that! Haha! The gameplay looks good and runs smoothy but it will make the system hot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great, but wish i had got the Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little device. Reasonably powerful, solid graphics. Windows could be better, lack of ram can slow things down a bit, and j had to upgrade the battery for it to last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straight up awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system! It’s also a PC! My son can game and do his homework on this device which he says is super user friendly. The value is incredible, worth every penny! It’s portable, ergonomic, and my son is super happy!! Incredible product in every way and one that is going to last as it seems really well made.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hit or miss.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ally. But in order to love it, I had to go through 5 different units. The very first one was an open box and had an insane amount of software issues to the point where it was unplayable. The second one was another open box, that was working great for a few days, then crashed on a regular basis. The third one was a brand new unit with the same software issues. The fourth was another open box with issues related to the SD card reader and right joystick, BUT my fifth unit has not given me a single issue, YET. Time will tell, but it seems like with the more recent manufacture dates they ironed out most of the problems. The first three units had manufacture dates of 04/2023-05/2023, the one after that had a date of 06/2023, but my fifth and current one has a date of 07/2023. Keep an eye on the manufacture dates and as long as you get something after 07/2023 you should be golden. When everything works properly, this is an outstanding gaming device and even works well connected to my 75” tv, although 4K doesn’t perform the best 1080p still looks really good. I recommend the Ally, as long as it’s a later mfg date. Also look at the open box deals, you can save quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great, with some adjustments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing device, I got it during the holidays for $450. I would advice anyone buying this to get it when on sale and upgrade the storage, then install Linux on it and dual boot. Linux is not faster in fact windows boots a lot faster into armory crate, AMD has more options on a driver level for it as well, but once you are into the Linux partition just the suspend and resume is worth it, Battery is the main issue with this device I get about 1-1:30hr, with demanding titles, it runs everything I play at about 60fps, FSR helps a lot, and you’ll be adjusting the power profiles all the time to get the most out of the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    What you expect in some areas and better in others

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally is what its intended for. It was a little tediouas for me to set up but after a fresh windows install it was up and running. The Wifi card in here is a little slow as games took hours to download so I felt like I was back in 2012 waiting for a game to update for 6 hours. Once the trouble of setting it up was done it worked as intended and was very good. I will say the flaws are annoying ones but slight work arounds. For example it does not pick up the hotspot on my phone so gaming on the go although is possible its not for like in the car or on a plane unless you are playing local story games. I play red dead 2 on this and it runs great. Battery life is bad as you would expect but I knew everything I said going in to this purchase other then the set up process. I have set up several new pc's and this was the most work by far. Don't let that slow you down. worth it. I would say, for this model, find it used

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Probably the best handheld on the market right now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and powerful. The only thing holding it back is the battery life. Windows 11 is a blessing and a curse, it can run anything, but also make is cumbersome when you just want to play games. But that's not the fault of the ROG Ally. The only other knock against it, but might just be preference is that the joystick is a lot softer than the steamdeck or other controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, although...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the adus rog ally, its fantastic. It runs all of my games very well. Battery life is not too great about 2 hours of play time on a moderate graphics game but thats about what i would expect from a handheld computer. Its very comfortable in my hands even after extended gaming, im 6'1" with above average size hands. The only thing keeping this from a 5 star review is that i have had a defective left bumper from brand new out of the box. Brought it back to best buy and showed the geek squad employee what it was doing and he verified it with me. They shipped it out to asus for repair and it seemed that they just immediately sent it back saying it was working fine. I will attempt getting it repaired again before the manufacturer warranty expires. Other than that i love the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy playing on my mobile pc, but the only issue I have with the item is the battery life and how hot it gets quickly. Which it is fun to utilize, but those are my only issues

    I would recommend this to a friend