Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9110 reviews
(9,110 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
So close to being perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great device for a niche crowd. I fit in this group. its the best windows handheld for money. the specs of the z1 extreme are worth price of admission. but had to knock a star off for the quality control. My first unit had a bad MicroSD reader. it overheated and burnt up my 512 card. hope Asus finds a fix but I do much prefer this to my steam deck
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
great as long as used as a handheld gaming console
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Forget using the sd slot. the card overheats within seconds of putting it in the system and it will stop being detected. 1 port of usb c is not enough, unless you have a docking station, it is only used for powering the device and on a windows operating system, there have been a few times that i have been wanting to use connectivity over usb but cant. screen is good and functionality besides the problems mentioned above are great! this would be a usable laptop in a pinch for school related tasks. the interface of the rog suite is easy to use and understand and if done right, it can remain really cool during gaming. Personally, with the negatives i have of this device, it isnt something i am going to keep. i think i will wait for a version 2 to see if some of the problems (mainly the sd card one) can be corrected in the future
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Christian O,
Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0339" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Great device one minor issue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a pretty good device the weight performance build quality and overall ergonomics was really good my only issue was the SD card reader which failed on me in two different units beside that the device was pretty good Asus is one of my favorite Brands when it comes to PC Hardware so this was a no-brainer for me
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Ally review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the initial setup, I played a few games on it. Mainly the forest. It held up very well. The only issues i noticed with it are the battery life, which is expected. Aswell as the heat, it tends to get very hot after a while of playing. Still a good product.
I would recommend this to a friend Rated 5 out of 5 stars
Handy little beast!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact device when you just want to boot up a game from your couch and relax. It can run games fine on low to medium settings. Only drawback is that it runs out of battery pretty dang fast.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing portable gaming handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son bought this for him self and says that it runs games super good, loves the portability of it cause he travels a lot, he is considering buying the newer one for his gf that loves to play video games on the go as well!
I would recommend this to a friend Rated 4 out of 5 stars
Great portable pc.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I was looking for in a portable PC. It continues to get better and better as ASUS continues to release ally-specific updates to improve gaming performance. The only problem has been the SD card slot which I've been hearing has been breaking for others. So far, mine has been fine however.. knock on wood.
I would recommend this to a friendRated 3 out of 5 stars
Great gaming, SD broken, Cust Service sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the Asus ROG Ally for the last one full year, and it has been quite a great performer in the handheld gaming market. Finally, a sleek design with top-of-the-line performance makes for engaging gaming in this one particular unit from ROG Ally. Of course, this comes at certain other trade-offs that an individual needs to eye against its offerings before buying it. Pros The Asus ROG Ally does a few things really well. Its custom AMD Ryzen Z1 processor is soldered to ensure this particular model can get through even the most demanding games. To add to that, it also comes with a high refresh rate display, providing vivid and detailed visuals that bring games alive—at least on paper. I especially liked its screen brightness and color accuracy. Ergonomics is another area where the ROG Ally is preeminently superb. This gadget is endowed with a comfortable grip and well-placed controls to create entertaining extended gaming sessions. In addition, it also features customizable buttons and advanced haptic feedback for further personalization and immersion, thereby giving the device a personalized feel based on gaming preferences. Another good point about the ROG Ally is its ability to support a wide range of games, so gamers who want alternatives are well catered for. Cons Some of the key weaknesses of an Asus ROG Ally include the following: its battery life. With the powerful hardware this device contains, it tends to eat up a lot of battery and can be a major inconvenience for gamers looking for something portable. This product requires recharging frequently after runs of battery draining, reducing the appeal of using it on the move. Another drawback would be the weight of the device. While the ROG Ally has been designed with an overall more rugged structure than one would expect, it does weigh heavier than some of its competition. That might become hectic for those looking for a lightweight, travel-friendly gaming solution. Also, fitting into the budget for those gaming on a tight budget may prove to be difficult due to the premium tag attached. The SD card reader burned out immediately as well, and they never fixed, or offered to fix this. Asus support is one of the worst customer service I have ever dealt with. From the ROG laptop I own (GA503QS) to this device, to say REALLY bad drawbacks, would be an understatement. Conclusion In a nutshell, the Asus ROG Ally offers huge performance along with slick design for serious gamers. It packs in heavyweight processing power and a display that provides users with an amazing gaming experience. At the same time, it boasts an ergonomic design with requirements for comfort during long working hours. However, at the same time, battery life and weight, crap customer service, and broken SD card slot issues, are serious questions that might therefore easily dent its appeal. Would I recommend? Yes, I would recommend the Asus ROG Ally to every gamer who wants better performance and display in a portable handheld device. Obviously, it comes with drawbacks, but its strengths make it worth the cost if one aims at a high-end portable gaming experience. If one can manage frequent charging and doesn't mind a slightly heavier device, then the ROG Ally will be a great choice. (As long as you can get the Extreme model for under $500)
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear SeanFx,
Please accept our sincere apologies for the issues you've encountered with the ROG Ally and our support team, as well as the inconvenience caused. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number " N2306018106-0499" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly for a handheld PC it works great. Obviously not that powerful but ran perfectly fine for all the things I was playing, only issue with the device was space, but switching out the SSD was easy enough to do on my own. Overall very satisfied with my purchase would recommend to people who can afford it of course.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A Game-Changer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got the chance to experiencing the ROG Ally and it has exceeded all expectations. As an avid gamer, I've always wanted the perfect gaming laptop that combines performance, portability, and aesthetics, and the ROG Ally delivers on all those aspects. First, the performance of this beast is outstanding. The ROG Ally effortlessly plays even the most demanding games with exceptional frame rates and smooth gameplay. I was amazed at how effortlessly it handled graphically intensive titles, providing a truly immersive gaming experience. Resident Evil 2 was the first game I played on it and it felt like I was controlling characters in a movie with the quality of the graphics and seamless play. The design of the ROG Ally is a major plus to me in comparison to the Steam Deck. Its slim and lightweight profile makes it highly portable, allowing me to take my gaming on the go without sacrificing performance. The customizable RGB lighting adds a touch of personalization. One of the lesser known feature of the ROG Ally is its cooling system. ASUS has inputted cooling technologies that keep the devices' temperature in check even during extended gaming sessions. The efficient heat dissipation ensures optimal performance without any thermal throttling. Furthermore, the battery life of the ROG Ally exceeded my expectations. Despite its powerful hardware, it provided a respectable amount of gaming time. In conclusion, the ROG Ally sets a new standard for handheld gaming devices. Its exceptional performance, sleek design, efficient cooling, versatile connectivity, and impressive battery life make it a standout choice for serious and periodic gamers alike.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Asus rog ally z1 extreme is pretty cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly an amazing product it's honestly awesome. It plays everything in my steam library. The only downside is it has a small SSD but if you aren't worried about avoiding your warranty you can always upgrade the SSD and get more storage. But I wouldn't suggest it unless your not worried about losing the investment if you drop it or something.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device. The ROG Ally has been great. I've brought it to work and other places and people are interested enough to buy it themselves! It's everything I've wanted. It'll play every game I throw at it, even quite a few of the more recent titles with medium to ultra mix settings. It can emulate all devices including PS3 with no issues. Great job Asus!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Powerful Handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and powerful handheld, runs AAA titles easily. Storage is very limited, so only a few large games will fit, and battery with high demand games drains fast. Initial set up will take several hours. Little bit of a learning curve if your not use to computer gaming.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Awesome!! Worrh the buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome piece of equipment! I was nervous when purchasinf but so far has been awesome! Ive used it to play Starfield at 1080 wirh no issues. Only complaint is battery life. Usually get 45 minutes while running it at turbo. Reminds me of the old school PSP. Huge thing is being able to play gamepass on it as well
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Better then Steamdeck.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is awesome. Previous steam deck owner. Loved it but really wanted a little more power and the ability to put it on a egpu when its chillin on the desk for some competitive gaming. The only real gripes I have is having to install a 2tb ssd. Which is a win and a lose at the sd card not working properly. Hopefully there is a software fix for it as it would be nice to have more spacnpe. Even though 2tb is plenty but that is my only complaint. Screen is great allot brighter and colorful then the deck. It plays everything about %20 better so you get more fps and take advantage of the 120hz screen for some games. It's windows based which is a win for me because I'm use to windows. But im sure it's learnable if you give it some time. Buy the plug in attachment with the hdmi and usb capabilities if you can as well. I use it all the time and can't wait to get the egpu. If you want something a little more powerful then the deck, don't mind installing an easy 2tb ssd, and something you can expand easily with an egpu then get this!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have put considerable time into this machine already and I am very happy. My Pros: Plays all sorts of games without hassle (depends on whoever uses it) 1080P in the correct settings runs great at 15W and awesome at 30w respective tdps Adjustable control settings per game allows you to customize your ranges for the sticks. 120hz, you'll only use this for low demand games, I tested it and is awesome. Speakers have great sound for a machine that size. Touch screen is superb, you get the same responsiveness as on your phone. Wifi 6E, if you have a capable access point, you can potentially saturate 1gbps (My case and its great) The feel of the controller itself feels good, but definitely tweak your stick values per game. The battery lasts depending on game and demand so this to me is acceptable. Long power cable Device is relatively quiet in full demand Contrary to the rumors, I have not had issues with the device heating my hands while playing or damaging my sd card. I have a 1tb in there and is working perfectly from day 1. Great for lunch time gaming. Cons: The ergonomics or holding the device are too thin for my hands. Will require significant debloating on Windows and sometimes to use a dock. Not meant for kids (Not my case but for those people who do have kids) You'll have to have it connected for long gaming sessions. Controller is not as firm an robust as the deck but can be tweaked. No track pads (who would play games designed for mouse and kb on this anyway) Note I also have a top tier deck and this blows it out of the water.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Tech Gaming Nerd Must Have
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Okay i had my doubts about this thing and i fell victim to the trying it out and i can return it with best buys extended holiday return policy. Well i can say for sure i wont be returning this thing at all! If you love tech and you find yourself wishing the times youve traveled or needed your PC with you to just have it, this is a must. This has been so under reviewed and hammered by many reviewers, and i got to say, this thing is more than enough to play triple A games on the go. Asus has done a fantastic job with this one, my only gripe is the battery. Even on 900p with no CPU boost and brightness ans volume and RGB lighting off, i am able to play maybe from 60-90 minutes with high settings on my games with the Turbo mode on at 25Watts. Battery pack is a must just make sure its over 65 Watts and have a cable to carry that is also a 65w or higher cable. Overall that and new APU hardware with bigger battery will be for the future. Add GSP you can go ahead and protect this for 2 years and if it breaks and they dont have the ally they will credit you for a new one if they cant find you another one available. BUY IT NOW! Gift yourself with this and game whenever you want where you want. Assassins creed on my toilet for those long minutes has never been so good! If i may say!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Fast and Easy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful and Portable. It gets the job done. But, don't mistaken it to be on par with an actual gaming PC. I don't game heavily so this is perfect for me.
I would recommend this to a friend Rated 5 out of 5 stars
Rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly as a father of 2, and a full time store manager at AT&T This has been one of the best purchases I’ve made in awhile. To have basically a mini pc in the palm of my hand is insane. I’m still learning a lot but the possibilities are endless. My only issues are very basic such as not coming with the dock, the battery is mid, and the internal storage isn’t the best. But other than that it’s about a 9.5/10 from me.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great way to pc game on the go
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing, plays older games at high fidelity and newer games at medium fidelity. Battery and storage aren't the best but easy to upgrade.
I would recommend this to a friend


















