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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9110 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 9,110 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS ROG Ally - Ahead of it's time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally is quite literally one of the greatest and neatest portables to hit the handheld market since the introduction of the Gameboy and competing brands like Sega Game gear that followed years later. This device screams performance, remains cool to the touch during hours of play and plays all my favorite games new and old. The crisp screen and AMD RIS technology creates a beautiful image on screen with the right amount of brightness. The Armoury Crate integrated button is one of my favorite quick access buttons because I can control everything from performance to display resolution even while playing mid-game! You can use this device on battery, you can dock this device to your friends TV and connect a XBOX BT controller and play anywhere. I game on PC daily. I run a dual 3090 setup and play Cyberpunk on max at 4K regularly. I love the fact that I can get the same image quality (although at 1080p) on a tiny screen that I get off my 2.5K PC Gaming rig. The machine boots directly into Windows 11 and installing games are an absolute breeze once you setup your Wi-Fi connection preferences. Using Armory Crate you can install apps like Epic Games, Xbox and other gaming services that you may already subscribe too. Once you sign in you can use the touch screen to select your games for install. I added a 1 TB T-Flash to the expansion port so I can install more games. This machine is sure to set off a trend of competition in the next few years. Get one today!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device, but wish battery lasted longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ROG Ally as an on-the-go gaming when I am traveling or out of the house. I mostly enjoy console gaming, so having a Windows portable gaming device was why I purchased this since it can play a lot more games than typical handheld devices. First, the screen and overall gaming experience are amazing all the way up to AAA titles, as well as, emulation. I have been able to play a lot of older titles that I used to play in the arcade years ago. The only real downside of this device is obviously the battery life. When playing some highly intensive games I can probably get about a little over an hour of gameplay before needing to plug in, but when playing older titles I can usually stretch that to around 2 hours. I think a future iteration of this device would be great if it had an optimized version of Windows or possibly a custom OS that allowed for the freedom of titles but with a less power-hungry OS. I did so some Windows optimization tweaks and removed a lot of the bloatware that generally comes with Windows and was able to increase the overall gaming time on the ROG Ally and I wish ASUS did this out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great unit that allows you to actually play on the go. the battery life isnt the greatest, but it lets me sit in bed and play my favorite games while taking care of my newborn which is exactly what i wanted. it plays most games at decent settings at 60+ fps while laying in bed or sitting on the couch. Its a little bit funny to get going, but if youre already a pc user then it should be no problem at all. love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very Good System, Low Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good strong handheld system for those who would want to play pc titles on the go. The battery life does run down extremely quick when playing games. Anyways I enjoyed playing on this and the fact rdr2 runs at a high frame rate on medium/high settings is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressive for a handheld windows based gaming PC. Runs Diablo 4 and Destiny 2 better than the steamdeck, but you really need to have a battery pack permanently attached. If you get the 65w wall adapter you can output to a monitor or tv and play with controller on a larger screen seamlessly at 1080p / 60 hz or better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Capable device for the money but SD reader broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy device to own. I use it frequently as a mobile computer with keyboard and mouse accessories. Gaming on this is convenient and sufficient in performance depending on your settings and the type of game played. I use remote streaming play features with steam on my desktop computer and it works well. The one negative feedback is that my devices and card reader stopped working like many others having experienced, there are no real solutions and warranty repair is your only option, however it could happen again and again. I decided to purchase a USB split dongle so I can use a portable SSD to store extra games while playing and charging.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear WilsonD,

      Thank you for sharing your experience with the ROG Ally. We're glad to hear it's been a reliable and versatile device for mobile computing and remote gaming. However, we sincerely apologize for the issue you've encountered with the card reader and connected devices. We understand how frustrating recurring hardware problems can be, and we want you to know that your feedback will be passed along to our product team for further evaluation.

      To help address the issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0616" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues -  https://www.asus.com/support/faq/1051166/ Asus

  • Rated 4 out of 5 stars

    Mini portable computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but the battery runs out quick. I have 2 - 3 hours of play time sometimes only 1 hour if running a AAA game. The graphics are amazing and screen is good but the main reason I bought was the portability. If I always have to leave it charging then what’s the point

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As good as a gaming laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs everything very well for a portable computer. A storage upgrade is a must but the internal SSD was very easy to replace and many of the components are modular if one wears out or gets damaged. Overall a very solid device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the ROG Ally! It is my go to gaming device now. It is powerful and ergonomic enough to smoothly run titles that I would like on a handheld, as well as emulation is amazing. I use it mostly on the couch or on the bed with something running on the background. I have played games like Forza Horizon 5, Dishonored, and a bunch of others, as well as played a lot of emulator games. The only downside is the battery life. Totally recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who needs a Switch or Steam Deck?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my ROG Ally. It plays my emulators fantastically (even Switch emulation!) The device is responsive and glitches are few and far in betweeen. For someone who sometimes travels for work and mainly uses a desktop, this serves my on-the-go and on the couch gaming effortlessly. Only knock I would give is the battery life, but I don't think this product is worse than others in this form factor!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with 2 exceptions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming handheld, much higher quality than a switch for example. The screen is nice. I use this exclusively at home, so I always have the charger plugged in, which eliminates the battery life problem. The only problems I have had have been intermittent internet connectivity problems, and docking. I bought a dock on Amazon for $30, and the docking experience had been almost a deal breaker. Don't expect to be able to plug this in and use it like you would a switch. It is a Windows PC, so if you don't have a mouse and keyboard to operate it from your couch, good luck. Also I could only get the audio to work half the time while docked, it took a few tries to get a playable game running. You have to launch the game and get it all set up and in-game, then dock it. Overall it works well as expected, just the docking had been terrible, and the internet a few times. I actually tried to return this after 17 days, but they have a 14 day return policy. It is a lot of money, so make sure you are willing to part with ~800 dollars for the system, a case, and the dock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A great device when it works, but not perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is an awesome device when it works, allowing easy playing on the go of nearly your entire PC library (with the exception of maybe some of the most cutting-edge games, though it can probably run those at low settings). It also delivers great value docked (docks purchased separately) and can target your handheld and home-based gaming needs very well. That said, the Ally isn't without its issues. The Windows 11 interface can be cumbersome to manage, and all the hiccups of PC gaming come with this device, including cleaning up files, optimizing performance, and fiddling with controls. There are also some well-documented technical issues with the Ally as of this review, the most notorious being the early death of its SD card reader. If you choose an Ally over a Steam Deck, you'll be trading convenience and ease of use for a larger breadth of games and more performance (with some added liability). Gauge your needs and comfort level and choose wisely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ROG Ally: A Game-Changer for On-the-Go Gaming

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally is a gaming handheld that redefines portable gaming. With its powerful AMD Ryzen Z1 Extreme processor and 120Hz FHD display, this device delivers stunning visuals and buttery-smooth gameplay. The comfortable design and intuitive controls make it a joy to use for extended gaming sessions. The ROG Ally's versatility is impressive. It can be used as a standalone gaming console or connected to a larger display to become a powerful gaming PC. The Steam Deck compatibility ensures access to a vast library of games, further enhancing its appeal. While it might come with a premium price tag, the ROG Ally offers an unparalleled gaming experience on the go. If you're a serious gamer who demands top-notch performance and portability, this handheld is a must-have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phenomenal… If you let it be what it is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: it’s a windows machine. Cons: Its a windows machine. Out of the box, i had some driver versions and current update issues. They werent playing nice so i had to reinstall basically all of the AMD drivers to get adrenaline to even update so i could open it. Out of the box even with that issue, my user experince was about a 7/10. After fixing the issue, im at about a 9/10. Thinking about this device in anyway other than a laptop with attacted peripherials is probably going to leave you disapointed. Is it ULTRA portable? Yes. But its incredibly powerful AND small… theres going to have to be a give for the take somehwere and for this version of this device specifically, thats the battery. Youre not going to get far away from the wall with the settings cranked just like you cant expect your laptop to run the latest AAA title for hours and hours on end. It is what it is, welcome to the real world. Youll still get plenty of playtime if you adjust accordingly (i had a three hour flight and still had battery left to go another 40-45 mins playing Sekiro) The build quality is incredible, all the buttons and joysticks are lovely. Crisp and clean. The audio is surprisingly great. The screen is not offensive in any way, text even looks good… after fixing some buggy things and optimizing windows, the things a powerhouse but it does take time and adjustments to dial it in for ehat you want it to do and how youre going to be using it. That being said, this is my favorite thing that i have spent money on in the past five years. Youll be very happy if you dont ask it to be something that it wasnt meant to be!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC handheld

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally rog portable handheld is great..it is great PC playing game on the go.. highly recommend to get Ally rog to play your game on Handheld PC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! I love the ability to take my games on the go and have the graphics I need! Storage capacity could be better though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great once you get rid of Windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little mobile gaming machine after you dump Windows 11 and install Bazzite or SteamOS. Plays all the games I want to play at a decent frame rate with appropriate visual settings. I don't play alot of fps games and no online games so the battery last a decent amount of time for me. The unit is relatively light and easy to sit back with on the couch or chair and play games while waiting for laundry to finish washing or drying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It has the power to run any of the AAA games I have played and at very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, love playing, easy to take places and has great graphics. Just had two issue with it stopped working but they haven't gave me a problem getting it fixed. It also just dies a little to fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it over the Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love then thing , literary replaced my PC fir most of my week. Play every lunch Break i get at work. More powerful then the steamdeck and plays my whole steam library with no issues . Battery life isn't a issue and screenis amazing. I upgraded tje Ssd to a 1tb took maybe 4 mins. Asus has a windows cloud recovery that install windows back with all the Ally drivers.

    I would recommend this to a friend