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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9042 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 9,042 reviews
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I'm impressed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive little machine! It plays everything i want it to with no lag. Very easy to upgrade the storage, it's just a few screws and your good. I love the convenience of it and portability. Battery life could be better, but i mainly play it plugged in. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Purchase I’ve Ever Made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is everything I could want out of a mobile gaming handheld . The screen is crazy good . Even at 720p it looks great due to the size . And it can run any older title at 1080p max settings , and most new titles at 720p max , or 1080p medium . It honestly blew me away I thought the performance would be much worse . Cyberpunk at ultra 1080p with no ray tracing gets around 40fps . Drop it down to 720p and you can put on ray tracing . This is only when plugged in . Off battery it will run any game at 720p max settings . Even the silent mode will run every game on low/medium , some old ones even on high like Skyrim . The battery life is not great , but I leave mine plugged in my car to an inverter and it works great between uber deliveries and rides . I have no complaints . Best purchase I’ve probably ever made . I love this thing .

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great handheld, and good desktop replacement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, after all the bios updates, this thing is a dream. Plays every game in my steam library as well as my epic store games. My main use is emulation. Its a monster. The battery life is not too bad, but could be better. The screen and speakers are excellent. Bright, smooth and loud. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation, Storage capacity

    Rated 3 out of 5 stars

    Great system/horrible QA

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty satisfied with the ally. It plays most of my games really well. And while it's not a hardcore graphics processor, it can still play games at lower or medium settings well. If you ever wanted to play Halo on the go, this is your chance. Steam and game pass have worked well with zero issues as of right now. It might be easy to complain about the small SSD storage drive. However, replacement was easy. The chief complaint is the heating and destroying of Mini SD cards and the lack of fix for it. Unknown what they could do since the fans and element is right on top of the sd card slot. Overall awesome system but terrible QA

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great product for the price if on sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this on sale and, for the price, this is a great product. If you will use the handheld exclusively for gaming on the go (e.g. at work or school), I would recommend getting the newer model which has better specs and battery, however, if you will be using this mostly at home or some where you can recharge it often, this is a great product for the price. In my case, I bought this as a laptop replacement. I have a desktop PC at home and I needed a computer to use while traveling. If I had bought a laptop it would have collected dust since I use my desktop PC 90% of the time. Instead, I bought this handheld PC and use it with a docking station and a portable screen to make it a portable computer. I also use it for gaming at home when I want to take a quick gaming break or before going to bed. I have played different titles (Halo, Rocket League, RDR2, etc.) and I have not had any major problems with it. This could also be used as a console replacement, using a docking station and connecting it to a TV, but it's probably a better option to get a gaming console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price and initial setup woes.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Rog Ally since day 1 and i personally love it. In my use cases it works flawlessly. And as a emergency desktop computer it has come in clutch way tok many times. As far as comfort its just ok could be better. Hopefully the Dbrand case will make the ally amazingly comfortable as it did with my steam deck. Personally its a no brainer for the price, weight and size. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    ROG Ally is awesome!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it's awesome, yes it can play more games than the Steam Deck and yes the battery life is short. But charge time is much quicker than a Steam Deck. And who is going to be playing this for three hours straight? Play for an hour or two, then charge it when its time to take a break. Common sense. I am not going to go into the other details since pretty much every review online will say the screen, the speakers and graphics on this thing is amazing. When you do buy this make sure to update everything. This includes the MyASUS app which has updates for BIOS and drivers, AMD app for the graphics card, Armoury Crate has updates that need to be done as well as Microsoft Store and the usual WIndows updates. Updates will take up most of your first day with the Ally. Then comes the installations and log in. Highly recommend to get a keyboard and mouse, at least for the first day so you can type in your username and passwords. Once all of the updates, game installations and log in are done, your ROG Ally is ready to go with you where ever you play and game!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great little pc handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rog ally is a great little handheld that allows you to play triple A games on the go and in the comfort of your own couch. Pro: allows you to play A triple titles on the go. Control of performance on a game vs console which have no graphics control. Armory Crate allows you to be able to navigate the handheld better than using window which is not optimized for handhelds nor touch interfaces. Con: battery does not last that long when play triple A games.Bio updates can either fix or damage the experience of the handheld. Overall, this a first step into the right direction for handheld gaming by Asus. Minus the bio problems and little battery life that the handheld has. But I am sure in the future iterations of this handheld and other handheld this handheld will help guide other future handhelds.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus Rog Ally is a great hand held. Cones loaded with xbox game pass and the capability to download and run steam games both Online and Offline. 3 modes for power when unplugged and a 30w turbo when plugged in. Games play fairly good. I currently play Diablo 4 on defaukt settings, when plugged in no lag, no rubber banding, no spund issues. Few laggy spots and sound distortion when unplugged on lower watt setting. Battery life is terrible, maybe a hour or 2 when on highest setting. They need to get this to 4 hours of play time on high imo. Buy a couple 20kmah or higher chargibg blocks for extended time, however it must be 65w to 100w output block or it will not charge the rog ally. This is a computer used as a hand held. I wish it had more upgradable possibilities with video card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Would game.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a powerhouse in your hands. It’s a little beefier than a Nintendo Switch, but it’s built solid and feels premium. You’re getting a 7-inch screen with 1080p resolution and a slick 120Hz refresh rate, so everything looks crazy smooth. Plus, it’s comfy to hold for long sessions, which is a huge win if you’re gaming on the go or just chilling on the couch. Inside, it’s packing the AMD Ryzen Z1 Extreme chip, which is a fancy way of saying it can handle a lot. Games like Elden Ring run decently well on this thing – we’re talking around 30 frames per second at 1080p if you max out the settings. Lighter games? No problem; you can push higher frame rates and it handles it all fine. The screen is one of the best parts. The colors pop, and with that 120Hz refresh rate, everything feels buttery smooth. It’s also got AMD FreeSync tech, which basically means less annoying screen tearing when you’re deep in the action. Indoors, the brightness is solid, but don’t expect much visibility in bright sunlight – it’s more of an indoor beast. Battery life is where things get a bit iffy. You get about two hours of battery if you’re playing something intense at 1080p. But if you’re going hardcore in Turbo mode (which ramps up performance), expect more like 50 minutes to an hour before you need to plug in. For chill gaming sessions with easier games or lower settings, though, you’ll get closer to four hours. It runs Windows 11, so it’s like a mini-PC in your hands. You can load up Steam, Xbox Game Pass, Epic Games – whatever you want. It’s all there, but Windows on a handheld can feel a bit clunky, honestly. Asus has this Armoury Crate app that helps organize your games and tweak settings, which makes life a little easier, but it’s still Windows. The ROG Ally Z1 Extreme is a pretty sweet piece of tech. It’s got solid performance, a gorgeous screen, and access to all your PC games, making it perfect for gamers who want power without lugging around a laptop. Battery life is the one downside if you’re pushing it to its limits, but with some settings adjustments, you can make it work for longer sessions. If you’re down with the price, it’s a solid grab for portable PC gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for a handheld.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is how slow it dies, but other than that, the specs are great, it runs smooth and it has a good hand feel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best mobile PC experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite device! I play this more than my ps5 lol. Just getting into modding. Battery sucks but i bought an upgraded battery and installed. Now, this is a BEAST!! Crystal clear and plenty of frames.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing Protable Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is an amazijg device. I was able to play most older AAA games at 1080p with medium to high settings and maintain a constant 50 - 60 fps (like Mad Max, Fallout: New Vegan, Red Faction Guerrilla: Remastered, and many more). Don’t expect to play new AAA games with those settings and achige those framerates, because it probably won’t happen. Snd yes its true. The baterry life sucks. If you do intened to play games at that resolution, then youll need to plug the device in. The 120hz display is amazing, very high quality and looks beautiful. Unfortunatley, i ended up returning mine but only because i would get light headed while playing. If youre looking for a portable handheld gaming mechine, i would highly recommend the ROG Ally, but i hope the battery life imporived with updates.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance, Portability

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. perfect for on the go gaming. and if you want to expand its limits. you have many options if you got the bread. this it basically a hand held pc that packs a punch. you can play almost all your games. from epic games, steam, ea., Ubisoft, blizzard, Rockstar, and every emulator known to man.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good but not good enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: great screen, good performance, fairly easy to use other game launchers besides steam (such as battle.net) Cons: interfacing with windows using analogue sticks or touch screen isn’t great (really needs a slide panel like the deck), armory launcher is buggy, battery life is disappointing even when not using turbo mode (<2 hours), and worst - no simple and consistent way to put games to sleep for resuming play (a normal windows limitation). I wanted to like the Ally and balanced the experience of using a friends Deck several times. It just isn’t a strong enough value proposition and the screen isn’t enough of a benefit. Maybe in V2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life, Heat dissipation

    Rated 3 out of 5 stars

    Use so thin else tell we get there not here yet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok don’t expect much learning curve we are not their yet switch will always be on top can’t be beat Nintendo/ weak battery at full speed pour graphics in my opinion controls feel good but steam deck beats it in the controls department light weight but sd card gets hot fails small screen figity in most case no smooth operation here . wait a few years we might get there but hand held will be beat if it’s windows based Linux ok though

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ttjb,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.

      Please note that future updates for the ROG Ally will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0481" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Game compatibility, Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for the Gamer on the Go.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing. Great for gaming on the go and can run all your favorite PC games purchased from steam and other apps. Running the highest settings does pull on the battery but a travel charger and your good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    My favorite Portable Console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ally. I use it as a portable gaming pc when I go to my girlfriend’s house I just hook it up to the tv, connect controllers using USB, and play using Steam Big Picture. I like using it for PS2 emulation and single player games. It runs the game “It takes two” that I play with my girlfriend really well. I also use it to play jack box games when at parties, I just connect a handheld keyboard and trackpad remote to control it from the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality, Weight

    Rated 5 out of 5 stars

    Best portable PC handheld out!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better performance than my Steam Deck - this runs Windows, but personally, I prefer that! With tons of power settings, you can tune it to get very competitive performance‐to-battery to fit your needs. Runs cool, is light, and has a screen that looks fantastic! ASUS hit this ball out of the park!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 5 out of 5 stars

    Excellent Piece of Hardware.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the switch came out, I felt that I wouldn't go back to playing games any other way. This provides a similar experience for me. I can understand why some are not keen on navigating through windows on it but that does not bother me in the slightest. I didn't want to be locked into the Steam universe as I had other games through other services I wanted to use on it. The speakers on it are better than any laptop speakers I've had but like others have said, the sd card slot just does not work. I do wish Asus would be more responsible with this issue and make the repair process simple. Other than that, I think it is a great device and have been very happy with it.

    I would recommend this to a friend