Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9042 reviews
(9,042 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Screen quality, Weight
Rated 5 out of 5 stars
Very nice handheld game.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too heavy and works great so far. Very fast and nice screen. I purchased a few more accessories like carrying case, bumber case and screen protector. This is my #1 must have to travel.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation, Sd card reader
Rated 3 out of 5 stars
Just Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good system. The display is excellent. Windows OS is clunky as always but has great advantages on a powerful machine like this (PC Gamepass, for example). It's not as comfortable to hold as the Steamdeck and can get rather hot. The SD card reader damaging is a real concern and happened to me almost immediately. Does not come with a case. I would suggest paying up to the LegionGo, but this is a serviceable machine.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear John W,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We will forward your feedback to our Product team for review.
Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the SD Card issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0425" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1051166/
- Pros mentioned:Overall performanceCons mentioned:Sd card reader
Rated 4 out of 5 stars
Great when working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Welllll this is akward i really just want a chance to win 400 bucks so i can buy the PS5. So i guess i can share my wonderful story about this great but terrible product. So i bought the rog ally like 3 days after it came out and the first rog ally i had was a brick. I mean this thing couldnt even play a game. So i returned it and got a new one. Then about a month after i got my 2nd rog ally it had destroyed my micro sd card and then the rog ally just stopped working. Best Buy couldnt figure out what was wrong and is sending me my 3rd rog ally. However with that said i do not regret my purchase. When the rog ally is working properly it is a great device.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
ROG Ally is a Best Buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ROG Ally rocks! Insane performance, vivid 120Hz screen. Best Buy’s fast shipping and top service made it a perfect buy!
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
:Rog ally: Awesome on the Go!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - the versatile nature of this handheld is awesome inspiring. Power of a windows gaming laptop in your hands! You can connect this to a TV or monitor to use it as a portable computer or as a gaming system on the run. I haven't tested it on AAA titles other then assassin's creed origins (which was fun to play on a handheld) Cons - the controls take something to get use to, going from a controller (ps5 and a Xbox PC controller) it's difficult to maintain a grip of the device and maintain that level of control (for me). overall - this was a fantastic buy, and I enjoy it more as I spend more time with the rog ally!
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was open box and in great condition. Overall the product is great, battery life could be better and I prefer steam OS over windows 11, once steam OS is available for this device it will be way better. Overall it’s great works well, plays games with ease.
I would recommend this to a friend - Pros mentioned:WeightCons mentioned:Battery life, Storage capacity
Rated 4 out of 5 stars
Mostly great, bad battery.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful, light, comfortable to hold. Only complaints are the battery life is pretty bad, and storage is a bit small.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is pretty good, battery life is what you'd expect playing AAA titles (maybe 1-1.5 hours) at 1080 with higher settings to get around 50-60 fps I am now getting random stuttering in the new NFS though for some reason. I've ran cod gtav also no issues. It does what you want it to no hoops to jump through getting other launchers to work like steam deck. Thing gets hot fans make some noise nothing you wouldn't expect though. If you can sit near a plug and play this thing it's awesome, reminiscing of my PSP days
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Great handheld PC!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basically the ROG Ally is like one of the lower end gaming laptops based off an AMD APU put into a handheld form factor. Bonus is that it’s using AMD’s most powerful APU yet with the latest CPU/GPU architectures, and it has the most GPU CU’s ever in an APU outside of gaming consoles. It’s impressive. Depending on the game and settings you can get 60 fps with setting maxed out or close to it at 1080p or 720p, or 120 fps with low sometimes medium settings. Battery life is not that great considering the power this device has but I expected that going into this purchase so I’m giving 5 stars. It really is a windows PC and it can be tuned like one, flip side is you have to know your way around windows, drivers and updates to get the most out of it. If I had to nitpick I’d like better joysticks, these ones are good but not great.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Great device coming from a steam deck
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many reviews here feels like they haven’t spent enough time with the device. If you ever owned a Windows laptop or pc you know how terrible some stuff is on it but that’s not asus fault, you have tinker ir to your liking . I agree some units might be defective which you should replace till you find the one that work. Buy it to try yourself dont let these negative reviews discourage you. Its pefromance is ourstanding in games, battery could be better but gaming laptops have same durations of battery life. You cant compare it to a console like steam deck this is a mini PC. All Gaming pc have some flaws you just have to be patient. Do all the updates before you start playing. There are 3 sections of updates. Windows update, asus app update and armory crate updates. This could be an add on device to steam deck but cant replace it. So keep your steam deck.
I would recommend this to a friend - Pros mentioned:Game compatibility, Portability
Rated 5 out of 5 stars
Best Hand Held in my opinion
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this device for up to 7 months and I mostly play Call Of Duty Modern Warfare 3 and it can handle it well and I always take my device with me to work and road trips and the best part of this device is that you can use it as your personal computer and even plug in a monitor and play with a bigger screen and I recommend the Asus ROG Ally if you are someone who wants to play on the go and even if you are deciding on switching to a new console the ROG Ally can run Xbox cloud gaming, Steam, PlayStation games on the go.
I would recommend this to a friend Rated 3 out of 5 stars
Powerful & impractical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The general stuff is here, but the details are rough. The pointed corners hurt my hands and were a baffling design choice. The combination of white plastic and holographic stickers mean that it always looks dirty or is about to look dirty. Windows is always getting in the way and the official SteamOS image for this can't come fast enough. The SD card reader will fail at some point. The RGB thumbsticks are cute but the minimum brightness will blind you at night, and as far as I can tell there is no way to have a quick setting to turn them off and back on. Battery life is miserable - outside of the lightest games 90 minutes is the max. At full price, this needs to come with a case. The screen and the performance are both super well-done. The cooling system is another highlight. Even under heavy load this console is quiet enough to let the speakers sound their best and not require headphones. Compared to the Steam Deck it's very unrefined and not a great value. Had I not gotten an "open box - fair" unit I would be pretty upset with the lack of value.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Collin,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0514" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance, PortabilityCons mentioned:Battery life
Rated 4 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont get me wrong I would recommend everyone to get this. The fact that its a portable pc and works great! The only reason why I didnt give this 5 stars is because of the battery life.
I would recommend this to a friend - Cons mentioned:Heat dissipation, Sd card reader
Rated 3 out of 5 stars
Think about it before buying it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this console 2 months ago and since then I been Investing money! The console overheat so wasted your money getting an SD card it already burn mine in less than 24 hours… I had to buy an internal memory not cheap at all! Then after that the Right Joystick stopped working out of nowhere!! Now I have to spend more money! Anyways I would consider spending 700 to 1000 dollars on a console that keeps braking and don’t get me wrong I love it but It comes with TOO MANY ISSUES!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dolores B,
Thank you for taking the time to share your experience with the ROG Ally. We’re truly sorry to hear about the issues you've encountered, particularly the overheating, SD card failure, and joystick malfunction. We understand how frustrating and disappointing that must be, especially after investing so much into your device.
To further investigate the problems described or to obtain assistance with getting the ROG Ally repaired, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0595" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Best handheld PC!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an excellent console. I have been using it for a month and It just makes my day, battery wise it's kind of bad, but the performance is great.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
My go to Handheld
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little device. I use it almost everyday with Steam games, mostly, but also have Battle.net and Epic. Even though it is not the most powerful, it plays everything I want it to, with no problems. Add in AMD Frame Gen 2, and you get a pleasant gaming experience on the go.
I would recommend this to a friend - Cons mentioned:Battery life, Storage capacity
Rated 5 out of 5 stars
Handheld Gaming Beast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Rog Ally. my only complaint is the battery and storage. I get about 1.5hrs gameplay before I need to charge. Ive turned it into a retro gaming boss with a bunch of current games but im already full storage wise. also recommend Getting a better dock. as the one that comes with is basically cardboard.
I would recommend this to a friend - Pros mentioned:Screen quality, Weight
Rated 3 out of 5 stars
Love/Hate....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my doubts, but I'm glad I was proven wrong - for the most part. I debated between the competition, but I went with the Ally solely for the FreeSync Premium screen. It's pretty. With that said, the cons of the handheld are: -capacity for only 2230 NVMe -a meager 16GB of shared RAM -one USB port?? -mushy, unresponsive, sluggish d-pad unsuitable for precise, fast rolling moves in fighting games; 3 or 4 out of 10 here... -white These are not small 'cons'. Sure, it's only a 1080p screen, but more is sorely needed here, in my opinion. I feel 32GB should be the standard right now if it's to be shared between the system and GPU, especially when we consider the games that are right around the corner. Textured super-white plastic for a handheld gaming machine? Um.... The pros: -lightweight -CPU performance (wow!) - GPU is impressive as well, just not as the CPU's performance given total package power -ergonomic (well designed chassis in terms of comfort) -gorgeous screen; Freesync is a game changer on handhelds -speakers/sound (very impressed) -USB4 + XG (hi-bandwidth I/O) port -quiet -face buttons, trigger, back buttons, shoulder buttons, and analog sticks all placed very well and feel good -effort at improving software/updates. I hope this will be an ongoing thing in the long term. I do like the Ally, but I think I would have liked it much better with those changes. Also, a black variant would have been nice, as it would have been much easier to keep clean. For me, it's kind of a love/hate thing with this device. I love it for the screen and its current overall performance, but I "hate" it for not having more RAM, and for not being able to take 2280 sized drives for longevity reasons. Also the sub-par d-pad is.... a pretty large let down for me. They definitely have room to improve here. Finally, the first-party accessory scene is an utter joke and clearly cash grabs. They are very poorly designed and would leave me wanting so much more than they unfortunately are. Third-party is, unfortunately, the only option for now. 3/5 stars for the Ally, but keep in mind that there is no other handheld that I would score higher.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this model. We are committed to providing our customers with the best possible experience and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0134" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Game compatibility, Screen quality
Rated 5 out of 5 stars
Beast of a machine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size and feel of this system is perfect. Big or small hands, the system grips in well and the buttons are very easy to use. I also love the performance of this thing. Once you tune out Windows 11, you're able to run modern PC games with high settings and still average 40 to 60 FPS. The screen is clear and sharp. But the colors really pop. I was surprised it was not OLED. You can mod the system really easy and maintenance like replacing the thermal paster is done in just a couple of minutes. I was able to upgrade my system to 2TB and set the GPU to 7gigs and this thing ran like a beast! I was able to max some settings out in Cyberpunk 2077. I'm Very happy.
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Battery life
Rated 5 out of 5 stars
ASUS rog ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device really amazing screen wish the battery lasted longer
I would recommend this to a friend


















