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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9040 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 9,040 reviews
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Handheld PC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great handheld device. The battery life leaves a bit to be desired but that is to be expected with such a compact device pushing this much power. The internal layout is very diy when it comes to fixing or replacing parts. 120hz refresh rate and the ips display looks really nice. This machine can run a lot of games from emulation all the way up to modern AAA titles with some caveats when it comes to newer more demanding titles. Windows is not the best for a handheld if you are not used to pc gaming but it allows for compatibility with pretty much any game. Also you can load your own OS if you want a more steam deck "like" experience. The price could be a bit better but I wouldn't say it's overpriced for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    ROG Ally Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! i love the rgb lights behind the joysticks and it runs games great! however, the battery life is pretty low so i have to play games with it plugged up to the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great portable system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable console is very powerful and great to use. I've had no issues with it since day 1 and love to play it at home and on vacation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great device even at retail price.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid device. Great performance and not many use scenarios that i cant tackle, except marathon gaming. The battery life on thiz guy is adequate at best but anything evenly mildly performative tethers you to a charging cable every 1.5 to 2 hours. Your games will look great the whole time though. I would definitely justify this as anyones entry level gaming pc since it has d9cking capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    My FAVORITE handheld device by far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the poor battery life with the ROG Ally, it actually performs really well with modern AAA games. I've played a number of hardware heavy games on it, and all of them played well so far. The only con that Ive had personally would be the lack of a track pad, however it's not a huge negative. The setup for the ROG Ally was a but of hassel as I wasnt able to use the keyboard as it was a requirement to configure my wifi. Despite that, I was able to find a solution online which told me hold one of the mappable buttons on the back of the ally, while pressing up on the dpad to being it up. The ROG Ally has been great since its purchase and I enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    ASUS ROG Ally 7”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally 7” 120Hz is a fantastic portable gaming device! Its 120Hz refresh rate ensures smooth gameplay, and the vibrant 7” screen delivers stunning visuals. I had an excellent experience playing FIFA— the graphics were crisp, and the gameplay was incredibly fluid. It’s powerful enough to handle demanding games and is comfortable to hold for long sessions. The build quality is excellent, and the battery life is solid. Highly recommended for any gamer on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    This things insane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the ROG ally for about a month now and it's been a very good device for taking my PC games on the go. It's very portable not too heavy and I actually like the thumbsticks on this compared to other devices. Some games I play on the ROG ally are destiny 2 , Titan fall 2, Skyrim, assassin's creed Odyssey, shovel knighr, and Warframe and it runs these games really well. It's easy to log into Windows with the fingerprint sensor and the speakers are really good quality. The thumbsticks are also good for first person shooter games and overall this is one of the best handheld PC's on the market when it comes to performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Powerful handheld console, cumbersome to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device as long as you know what you're doing. For example, you will likely need to adjust the VRAM allocated to the GPU and if you want to access the gyro functionality, you will have to use a third party program like HandHeld Companion. There is no dedicated interface like on the Steam Deck, but you can work around this by using Steam big picture (I wouldnt recommend using Armoury Crate to launch games). It is, however, a very powerful device and will run your games great, albeit on a short battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing gaming system!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiancée and he absolutely loves it! Battery life isn’t the best but this thing is so fast and runs all his games perfectly. Very good quality, happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It feels so amazing when gaming and I can play it anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very powerful handheld pc . It plays everything you throw at it , but there is work involved especially setting it up over 2 weeks later im still fine tuning everything. If you don't likw to tinker this handheld isnt for you . Also my sd reader quite working but my micro sd works on the charging dock ( sold separately) with micro usb adapter . I think it's a design flaw where they put the sd reader . Other than that i love this thing with a 2 tb 2230 ssd m.2 gen 4 its worth upgrading but then your up around 900$ after taxes on hanheld then 110 for 1tb micro plus 220 for 3 year geek protection. I got arou d 12000 wrapped in this thing but i am happy. It's not for everyone i work away from home a week at a time .

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cool product with some drawbacks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally is as cool as it looks. Running windows was a huge plus for me as I’m not as comfortable working with Linux. It does run games a lot better than the Steamdeck, but you have to realize it draws a lot more power to do so. Playing non demanding games: perfect, the battery will last a few hours for sure. Playing triple A games however… expect about an hour (or a little less) of solid gaming before your battery is dead. I usually play plugged in, whether it be the included charger or a battery pack, but I guess I was hoping for a bit more with the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing system with a sub par battery.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this handheld gaming pc is awesome except for the battery life. You can expect about 90 min when gaming. I returned it for that reason but everything else is great. The screen looks great and the sound quality is amazing for its size….. if they made the battery swapable it would be the best handheld gaming device out there. If you will mostly play plugged in go for it - if you want it for trips or long times away from an outlet it dies pretty fast .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Asus Ally is my everyday carry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Day 1 buyer i can say ive been having alot of fun using the Asus Ally. Its a great device to have if you're a on the go gamer and might not have the time or luxury to sit down at home and unwind for a bit. The Ally has its flaws with Battery Life and the Micro SD slot, ill admit. My only gripe with the Ally is obviously the Battery Life, but thats expected on how much performance you can get out of it. I know most people just want to pick up the gaming device and have a smooth gaming experience which you absolutely can, it just takes a little more tinkering around with settings to get your preferred setup. Needless to say the Asus ally is a great product for both Casual and Hardcore gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life, Storage capacity

    Rated 3 out of 5 stars

    Ooooofa

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you have the 3 AAA games downloaded and maybe, MAYBE an indie game or 2 downloaded as well, you'll find yourself without storage for literally anything else. Putting that aside, the gaming experience is actually very nice! It's light enough to hold for the other major downfall, it's battery life. Looking real world about 1.5 hours. And to me that's just too the point of warming up lol.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ThomSF88,

      Our sincere apologies for the problems you have had with the ROG Ally and any inconvenience this has caused you. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We appreciate your feedback which will be reviewed by our Product team. Please note there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0326" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus

  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the ASUS ROG Ally for a few weeks now, and I'm really impressed with it. It's a great handheld gaming device that offers a lot of features and performance for the price. The Ally has a powerful AMD Ryzen 7 6800U processor and an NVIDIA GeForce RTX 3060 GPU, which can handle even the most demanding games at high settings. The 120Hz display is also very smooth and responsive. I also like the Ally's design. It's well-built and comfortable to hold. The controls are responsive and accurate. Overall, I think the ASUS ROG Ally is a great handheld gaming device. It's a great option for gamers who want a powerful and portable gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life, Heat dissipation

    Rated 4 out of 5 stars

    Close to perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dig it. Has heat issues but performance has been great. Windows 11 is a drag in this format, but it is doable. Battery goes fast so use a plug!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    A smaller gaming laptop from asus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus is known for its bad QC so each unit is different. I got a unit with no flaws from the factory. Screen is clear and crisp for a lcd screeen. Speakers are nice and loud. Downaloding games is easy cuz its laptop essentially. Set up is a mess and a lot of work. Keyboard doesnt pop up so you maybe need a usb c keyboard to get set up going. Bios and updates are not consistent so performance maybe dip or be affected. Games do play well once you get them up and running. Its not a great device but it is good. Don’t expect a gaming console expect a flawed gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Rog Ally is an amazing console. I used this console when I went to the Philippines and Japan and it was very useful because I didn’t need to bring my laptop ! The only downside to this product is that the battery life dies quickly which makes it hard to stay on a game because when I’m out I would need a plug to charge. But overall it is a great product that I’ve been using for the last few months !!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this for a couple months I really enjoy it. The battery life could be better. But I do like how I can play almost everything. The screen looks nice. And it feels good in my hands.

    I would recommend this to a friend