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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9040 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 9,040 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Get the Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consider the black model with better performance, battery life, and storage instead of the base white model with the z extreme chip. The 1080p/120hz claim is achievable only with the 65w wall charger. Without an outlet, play on low settings under 60fps for about an hour and a half on a full charge. The Ally X model is a worthy competitor to the Steam Deck. The base model is disappointing.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Robbie,

      Thank you for your feedback.

      Indeed, the ROG Ally X or the black version offers significant upgrades in performance, battery, and storage over the original white ROG Ally model, a larger battery, more storage size, faster RAM and improve ergonomics and design.

      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel

      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Battery life, Heat dissipation, Sd card reader

    Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fun until the two week mark hit and issues happened. I would get kicked out of games. Device gets too hot. Battery life isn’t spectacular. My SD memory card randomly want readable by the device nor was I able to see my storage information, but even the internal storage. If these issues were fixed, I would have given a 4 or 5 starts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hand-held PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life a litle short about 4ish hours of run time it work perfect for my trip being able to run steam or xbox not a bad litlte rig the only problems ive run into that some times it powers off for no reason at first i thought i was me accidentally hitting the power button but i was in the middle of a movie when it just turned off after a few up dates ive haven't had that problem so it a nice little rig

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog All great machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice hand held better than a certain other hand held and uses windows so its not just a game machine. Fast beautiful display . great control comfortable to us. I put in a 1TB sd card for addition storage. only one thing could be improved BATTERY LIFE is not greay 2-5 hours the charger however can recharge in 1.5 hours. I reccomend you get an 8000 mah one and when you use you have to use the C port output or the Ally will not charge..barely maitain....

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Storage capacity

    Rated 3 out of 5 stars

    Cool but not functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding this and playing AAA PC games on such a small device feels like you are using technology from the future. However, the compromises you have to make as a user to get a good experience cancels out any of the wow factor. The only way I got my games to run at a tolerable framerate was setting the resolution to 720p and there is no way the Ally can run a AAA title at 120Hz, regardless of settings. This completely defeats the purpose of featuring a 1080p screen at that framerate imo. The battery burns super quickly and I couldn't get more than 90 minutes out of it off the charger. Windows is not meant to be run on such a small screen and being someone with bigger hands, I really struggled to select options on smaller menus. Steam Big Picture mode works okay, but would really prefer to have a dedicated OS to handle this. 512 GB native storage is insanely limited in 2023 and the SD Card barely works. Windows 11 sucks on a PC but ESPECIALLY on this tiny screen and ASUS software is super janky. This device is certainly an indicator of the direction that PC gaming can go, but it's way too early for me to adopt and take it seriously to replace my gaming PC.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great even for christmas 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this from Open Box, it was in *perfect* condition, and as a device, this is the best purchase I could have made for 400-500 dollars. Excellent performance for the package, and to this day, far removed from release day, it's still one of the best performers out there. Battery is a bit short. Actually, really short. on 25W, necessary for AAA gaming, you'll get 45min-1h. I recommend using 17 or 18W, where you get 80% ish of the max performance, but battery will last you closer to 2 hours. Problem being that for harder to run AAA, this means you'll not have 30+ fps. Anyway... I love this thing and I'm SUPER excited for the future of handhelds because this little guy is a BEAST as it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Tiny Powerful Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games incredibly well while plugged in and games graphics hold up when only on battery as well. I definitely agree with other reviews saying that the SD card slot is not ideal as it does get quite hot in that area. I would recommend buying an SSD upgrade but has space for plenty of games without. It is basically a tiny fully functioning windows PC

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Screen quality

    Rated 5 out of 5 stars

    Amazing portable pc for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. I had recently sold my acer nitro 5 laptop due to the fact it could no longer handle triple a games. The ally on the other hand seems to handle those games flawlessly. The screen is bright and very vivive, speakers have great and crisp quality sound and the gameplay is mostly flawless. Initial set up was somewhat time consuming due to the many settings and configurations in windows and steam etc. However not that my ally is set up and all my Games are installed it is by far one of the superior handheld gaming experiences ive ever had. Keep or up asus!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally is what i have been looking for in a handheld pc for a long time. I have been been using the ally since its release. The performance is great runs most games at medium to low at high fps. The 120hz screen is fantastic even though you can't get the full 120 in games you usually get around 80-90 in most AAA titles. The controls are great no issues with button stick and thumb sticks are really nice and quite conpareble to a ps5 or xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Performance and Price (Steam Deck Owner)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance: Pickup day 1, loaded Diablo 4 (70+ fps @19W manual, 720p, medium FSR Performance, 100+ fps on turbo) runs buttery smooth. I also tested other games like with solid fps CyberPunk 2077, Street Fighter 6 and Lost Ark. The performance is great and it run extremely quite especially compared to other devices. Comfort: Overall good comfort for long play sessions. It’s size and weight are well balanced and it has a premium feel compared to the steam deck. The analog sticks were surprisingly great given how loose they initially feel. Buttons and triggers feel great and the rumble works really well. Speakers: Asus knock it out of the park with the audio on this one with Dolby atoms the speakers sound amazing, better than most gaming Laptops I’ve owned. They get really load, 50% volume is plenty and with my IEMs 40% volume. My best comparison for these speakers would be like experiencing the difference between a standard windows laptop and a MacBook Pro. Microphone: I test the microphone using discord and they are also top notch, and according to those I test with sounds like high quality gaming headphone mic. One caveat is you may need to adjust a setting in Armory Crate to get them sounding this good. Armory Crate -> Settings -> Audio -> Microphone Modes (on) -> check Cardioid Mode Conclusion: All wasn’t great I ran into an issue with LB button always firing/not registering input, this was intermittent and mainly noticed outside of games. For this reason I’m returning the current unit and ordered a new one. TLDR: Overall, barring the minor issue I encountered with LB a great device well with the price. Most comparable handhelds are closer to $1k with poor support and long waiting periods for crowdfunding campaigns.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus ROG Ally-Up!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Rog Ally is taking handheld computer gaming to the next level. I am enjoying myseld taking many of my games on the go, no matter what store they are linked to. Steam, EpicGames, Ubisoft Connect, EA, and GoG, the Ally is very capable at playinh any game at 1080p at low settings. With that said, the only downside to the Ally is its battery life, which can last a good hour and half or so. In any case, I hope the Ally forces Steam to mKe revolutionary improvements to the Deck. As an owner of both devices, the Ally is currently beimg used the most. Great buy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best handheld system that I ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs Windows so it is buggy sometimes. But overall it is the best. Good performance, outstanding capacity, stunning screen. Battery is my only complaint

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 4 out of 5 stars

    Great device for portable PC gaming

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and refresh rate, pretty much every game and emulator I have thrown at it has worked with little to no issues. Sure, the battery life is on the shorter side, but being able to get two to three hours of gaming out of it, depending on the game of course, is more than enough for someone who can only get an hour or two of gaming in before going about their day. For a newcomer to the PC handheld scene, it does the job pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this device .I have a steam deck also but im really enjoying the rog ally.If your not computer savvy just look up videos i know this can put some people off, this device is not plug and play. You have to tinker a bit with it.The screen looks great performance is good im hopping with some more updated we see a bit more performance out of it thats the problem with pc gaming we are always looking for more performance lol chasing that fps.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Multifunctional Handheld Gaming Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a handheld that is a good competitor to the Steam Deck but not tied down to one gaming service. This is essentially a good handheld windows 11 gaming device that can be used for steam, Xbox, epic, etc. I am thrilled with it and its flexibility; wish battery life was a bit better but can’t have it all. It’s relatively light for the power and battery life that it comes with and those who dive in won’t be disapponted .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perspective from a hardcore vs casual

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People will question between the Steam Deck and Asus Rog Ally. Easy to put it, a Steam Deck is a console and a Rog Ally is full windows machine. I'll admit if you're not use to efficiently optimizing the Rog Ally from windows bloatware(MS teams - running apps in task manager, knowing what drivers to get), you'll be frustrated. You'll need to put in the effort in it, to get the most out of it unlike the Nintendo Switch or Steam Deck. However, once you tinkered the Rog Ally the performance is amazing! I play a lot of single-player games. There are 3 modes - low, performance, & turbo. I always try to use low-power mode and try to get 60fps so I get longer battery life. Dark souls 3 60fps at 900p medium settings. Lies of P 55fps at 900p but in performance mode 120fps! Cyberpunk -all low settings - fsr2 turned on - 900p = 50fps. I usually don't use turbo mode because it sounds like a jet engine and it'll drain my battery but I can bet it'll get me more fps. Pros - Great specs! Z1 extreme is comparable to a GTX 1650/1060 or ps4. Has built-in AMD FSR and AMD RIS that can be used anywhere. Its pretty much making the image sharper and upscaling it. Why is this good? Because not all games used upscaling or image sharpening enhancement. However, if a game supports a better FSR like 2 and soon 3, definitely use that for best image and fps. You are the admin. Download whatever you want. Epic game store or xbox game pass. Download wii u emulators to play Zelda. Cons - People will either love and hate the feel of the Asus Rog. I think its trash. Holding it for awhile will numb my palms. Get a case from like Skull & Co. it will even the playing field with the Steam deck. Staying up to date with drivers or bios on community updates. It can be a hassle for many and at times these updates will take away fps. Pretty much do at your own risk or wait and see from the community. - Recommend RogAlly reddit. I have recency bias. I'll admit it and it's early for me to run into SD issues. I have a cheap 32gb sd card inserted with some PS2 roms. Let's see if it'll fry it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    So much power in the palm of your hand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a pleasure to use. I went ahead and got a new 1tb sabrent 2230 m.2 ssd in it, and ASUS's cloud recovery in the bios makes the reinstallation of windows very easy. The buttons are very satisfying to press? And i find the sticks light resistance comfortable, although i can see why many people complain about it. Basically a switch analog with a much taller stick so the resistance is reduced greatly due to the added leverage. The rgb rings around the stucks are also very nice and look great. The screen is also very color accurate, and was the main reason i got it over the steam deck. Its gorilla glass victis and has an anti glare treatment so a screen protector is optional, although i still installed one for peace of mind even though it negate the antiglare. The form factor fits my hands nicely, although im sure the larger grips of the steam deck are much more comfortable. Many people complain about windows and the headaches it brings, but i think the extra functionality it brings far out weighs it, although im just familiar with windows. The only downside for this device really is the multiple platforms that updates exist. You need to update within armoury crate, myASUS, and the windows update within settings. But once its all setup and ready, its a dream to use. Also the battery life leaves a lot to be desired but im usually near an outlet and have a 100w battery bank. Its a trade off for this much power. An annoyance is a lack of third party accessories like cases and grips and stuff like that. As far as performance goes, I get around 50 fps in cyberpunk at 720p and FSR enabled, and a smooth 60 in tekken, street fighter, nier automata, and many other games at 1080p. Once u have games playing, its a dream of device. Word of caution, the sd card reader is right on top of the heatsink. Many people have reported corrupted SD cards and inoperable readers as a result of use. The official state from asus is that its due to heat, but some have reported its still happening even after the bios update that adjusted fan curves to address the problem. I upgraded my ssd and plan on not using the sd card reader. A 1 tb ssd is cheaper than the fast sd cards ( the extreme slass cards are the only ones id recommend if u have to use sd cards ). This device has been great to use and ive been having a lot of fun with it. I hope this review helped.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 4 out of 5 stars

    An untamed beast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this device so far however I do have concerns with the hardware issues that are circulating, thankfully I don't have any of them so far. I had a steam deck and sold it a few days after and haven't missed it ever since. This device is more powerful, lighter, screen is better. They're so many things that are better than the SD. I don't have a gaming PC anymore so this is a must have for ppl wanting to get back into pc gaming or emulation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 5 out of 5 stars

    Great but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing. I have played every single game that i want from indie to AAA titles flawlessly. This is definitely a PC experience in a handheld. Do not think this is a console experience that is easy to navigate. It definitely needs tinkering but as a long time PC user its expected. As of now 7/22/23 it has a problem with the sd slot overheating and frying, to get around this i have installed a 1tb SSD and stayed away from the sd card slot. I would give it less stars if i ran into this problem but as of now i am completely happy with the device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    ROG ALLY review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great handheld device Games run smooth, travel size to perfection

    I would recommend this to a friend