Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9111 reviews
(9,111 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Tiny Powerful Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs games incredibly well while plugged in and games graphics hold up when only on battery as well. I definitely agree with other reviews saying that the SD card slot is not ideal as it does get quite hot in that area. I would recommend buying an SSD upgrade but has space for plenty of games without. It is basically a tiny fully functioning windows PC
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for on the go gaming battry cuoukd be better but overall i enjoy it
I would recommend this to a friendRated 5 out of 5 stars
I love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love PC gaming, and this thing makes me a fan of handheld gaming. It's the best specially when I don't want to turn my PC or consoles on. I can sit in bed and enjoy my games. I can't stand the battery life. It's about 1 hour to 2 hours on one charge but that depends on the wattage you use. I personally use 15-25 off charger but usually I'm charging to get the full 30 wattage. This thing is a power house. It can handle almost any game I throw at it..... yes, even Cyberpunk 2077. I'll definitely recommend it to anyone on the fence about it.
I would recommend this to a friendRated 4 out of 5 stars
It's an option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I pre-ordered this the second I could. The storage is abysmal at 512GB but you can upgrade the M.2 SSD or add you own supported microSD card. Expect to keep it plugged in most of the time if you only plan on using the "Turbo" 25W mode. The buttons don't feel cheap and it's not heavy. You can't feel the heat while holding it but wow it can get hot. The Ally definitely feels like it was made for people who already have a gaming rig.
I would recommend this to a friendRated 4 out of 5 stars
Asus Ally Rog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ally rog is a great product for being out and about or at home. The device is not too bit and light weight. The vibrant screen with 1080p, 144hrz, 60 fps make everything look clean. For anyone that is a beginner techie there will be a learning curve for this device. Also if you use YouTube for your source of information take it with a grain of salt. Not everyone have the same outlooks as you or me. So do your own research.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great portable system!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This portable console is very powerful and great to use. I've had no issues with it since day 1 and love to play it at home and on vacation.
I would recommend this to a friend Rated 4 out of 5 stars
Amazing!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The amount of things you can do with this is incredible not to mention you can take it on the GO! Runs a little hot at times but a simple search on YouTube (something you can do on this) you can fix that right up! Had to let mine go due to some medical complications and I miss it everyday:(
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
great device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic product. works and performs just as advertised. only real downside is short battery but that is a known issue and sufficient for most gaming sessions. i not inly use this for games but also for work on the road as a semi laptop replacement. performs perfectly as a regular win 11 device as well. my only real complaint is this should include a 1tb or larger drive. the stanard drive is far to small and i was looking for an upgrade after a week of use.
I would recommend this to a friend Rated 5 out of 5 stars
The Best Handheld of 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not loyal to any brand of handheld. I had a steamdeck and also the Legion go. This is far superior. Its design is great, it’s the perfect weight for a handheld, the updates have finally made it easier to use, and it is easy to upgrade the hard drive. I love the screen and the vrr which is a must. I can play Elden ring at 48fps without sacrafising much detail. It may not be perfection but for playing games on the go, it has been the best experience. A must have for gamers. Well done Asus!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Good product, poor support
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, I want to emphasize that the ASUS ROG Ally is a fantastic piece of hardware. Being able to play my full library of Xbox, Steam, Epic, EA, and Battle.net games on the go or in bed is a game changer. There is a known issue however with the SD card slot not being recognized or not working due to the fan location. That's where the reality sets in and the value starts to decline -- Support. The ASUS Support center is extremely difficult to navigate, some analysts are misinformed or dismissive, and the RMA process is complicated and lengthy. And of course, if it's beyond the first 30 days, Best Buy does not provide any solutions. Buyer beware of the pros and cons of this purchase.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eric ,
We sincerely apologize for the issue you're having with the ROG Ally SD card reader not working. This is not the experience we want our customers to have with any ASUS product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. Please verify if you currently have the latest BIOS installed:
https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
BIOS Update for Windows
If you already have the latest BIOS version installed and you are still experiencing the issue, please provide us with the following information:
1. SD card brand and model
2. SD card capacity
3. Is this your first time using an SD card?
4. Does the SD card work on other devices after failing on the Ally?
5. A thermal profile is usually used. Silent/performance/turbo/manual
If manual, please provide us with the fan curve.
6. How much storage capacity has been used on the SD card?
To further investigate this issue, we would recommend that you send the device to our repair center for further inspection, and kindly include the SD card if you are comfortable doing so. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0161" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
In love with it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the title says i love this unit a lot. At first i didnt like it due to the controller not working with some games or other games not wanting to download correctly. I updated the software and bios and 95% of all the problems went away. The battery life isnt the best but like every handheld its kinda expected , i carry a portable charger with me and its not an issue. Highly recommend since it can be used as both a PC and a handheld.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Versatile Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great for what it is! I primarily use it to stream my more powerful gaming pc and PS5 from the couch or bed. However, i can run most games natively albeit with some tweaking if I don't have an internet connection. I will say if you plan to only use the device to stream your gaming pc, do yourself a favor and get the non extreme version. Definitely a better version of the ps portal which is another reason I was even considering such a device.
I would recommend this to a friend Rated 5 out of 5 stars
ASUS rog ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device really amazing screen wish the battery lasted longer
I would recommend this to a friendRated 4 out of 5 stars
Great handheld with a few compromises.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up the console on launch day. I love the console, but there are a few issues. One, my SD card reader is not functioning. Two, I would love to dock the ally, but the only one which functions with the turbo tdp of 45w is Asus dock. That one is $65. Overall I've had fun playing pc games on the go. The screen is fantastic, wide color gambit. The speakers are some of the best I've heard on a hand held gaming console.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
literally amazing for the price and the size
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was going to buy a steam deck, but have had great experience with asus gear over the years. the ally is no exception. plays all my games at medium settings and great frame rates. combines all the best of a console and a gaming pc in a small portable package. windows isn't the best interface for such a small device, but with a little patience you quickly get familiar with whats needed. a great gaming device.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Beat my expectations
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful little handheld. Battery life isn't great (you'll see pretty much every other review mention this - just get a battery pack). Performance is great - sound quality is phenomenal and I'm an audiophile so I was blown away by it. Could use some tweaks to the menus - but great. I use mine for emulating and older modded games.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good but some room from improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good handheld with lots of horsepower. It will run most modern games at 1080P and 30+ frames per second. It handles any indy game with ease at 120 frames per second. I can easily play Space Marine 2, Black Myth Wukong, Helldivers 2 without too much trouble. Obviously they dont run as well as on a console or PC, but that's expected on a handheld device. However, I think the price is a bit much, the battery has a very short life, and the ergonomics stink. If you can grab it at a discount or on sale, you'll be very happy. I also have a Steamdeck and I think there are pros and cons to both. The steamdeck is more user friendly and has a better UI/UX and ergonomics. However, the Ally beats the steamdeck on all performance metrics.
I would recommend this to a friend Rated 4 out of 5 stars
Convenient but got a couple big problems.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a awesome little device that makes playing pc games really convenient to pick up. Battery life seems to only last 1 percent a minute which personally is mybiggest gripe. The fried sd card issue is something that should have been problem solved before the product was released though.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The ROG Ally Review (after 4 months of use)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I. Love it! It’s basically a handheld gaming PC that runs Windows 11, so it’ll have its quirks when you try to get it all working in the beginning, but it’s pretty much smooth sailing afterwards. It’s not a gaming powerhouse, but that’s okay! I’m amazed at the graphics on such a portable device, and it’s super nice to hold. Battery life could be a bit better, but if you play lighter titles, it might last longer. Overall, I really like the ROG Ally :D
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Superb but not perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a rocky start at first but after about 2 hours of set up and updates, its a really nice handheld. Also keep in mind to treat this like a pc not a normal handheld console.
I would recommend this to a friend


















