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$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9121 reviews

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  • Performance

    Rating 4.6 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 9,121 reviews
  • Rated 4 out of 5 stars

    Good handheld pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my brother and it is pretty sweet. Now we both have our own handheld ton play local multiplayer and its pretty fun. I would recommend this to a gamer. Just be prepared for Windows. I only say 4 stars due to the left trigger being defective. But that can be fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decently powerful system, plays any of my games. Battery life isn’t great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And the Winner is

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between this and the steam deck after doing some research I decided on the rog ally, and I’m not disappointed at all. Ease of use was insanely easy was able to import games (which was mainly the reason for the purchase ) for steam gog epic and Amazon with no problems. Couple that and the fact it is basically a decent handheld pc emulation was a breeze to set up. Another plus was the ease in which the storage can be upgraded (in my case from a 512 to a 2tb ssd). ASUS provides tool to not only make the process seamless but operation to optimize the rog ally are literally at your fingertips (it has a touchscreen). Definitely glad I purchased th rog ally especially since I got it on my Best Buy card 12 month no interest. If you are on the fence about whether or not to purchase a pc handheld the rog ally is a good way to go. Definitely consider buying a 100 w charger depending on the operation you are performing the battery will drain fast. Optimizing some settings (watched a couple of videos) help w the fast battery drain. All in all great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the steam deck and have played the same games on the rog and higher capacity games that even the steam deck cant fully run and i can most definitely say that this is worth it. Only downside is it dies pretty quick when it comes to playing high end games just like the steam deck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every game I have played has ran amazing the only down side is the battery and memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this thing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this thing on a semi nightly basis. This thing does everything. A great bedside companion. Plays games well, just have a good power bank on you or an outlet and you'll be fine. Display is nice and it's way more portable than a laptop. Nice when it's paired with a monitor/TV and peripherals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great alternative to the steam deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simpler to use than a steam deck and I own one, If your the person who wants to just turn on and play with no hassle this is for you, I usually play by an outlet so I'm not too concerned with battery life. The screen is awesome most games im around 50-80 frames Medium settings, Overall Its good for my usecase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable little device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run game the a champ. Got a fair openbox but turned out to be like new to me. Battery last 1-1:30 hour with 15- 20W mode. Been playing Spiderman medium/ high setting (no RT) with 70-80 FPS. A nice device to playthrough the backlog

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job ROG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing for traveling or laying in bed, definitely not worth if you have your own pc like me but it’s pretty awesome. The battery life is definitely the downfall of the device. There are also a ton of UI bugs currently that force me to restart my device but constant updates are coming out to fix the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful hardware. Great screen. Can play wide variety of games. Limited battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Windows 11 Gaming Handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't need an Asus Ally, but if you buy one you'll likely be happy you did. This assumes you have some money, and every PC gamer probably needs some of the green stuff. I enjoyed playing Diablo 4 on my new Ally, and was happy to see POE boot right up in controller mode. Similar also for Don't Starve Together. Windows may have you using the touch screen some, and I haven't tried the free Bluestacks Android experience, but if you need it, it's there too. This is the begging of a new segment that I do think will have some staying power. You should expect games will run at 24-60 fps, and not at 90 or 120. You'll also likely only get around an hour and a half of battery power based play. However, the 45 watt charger will refill the battery quick, and all ports are on the top of the deck and out of the way if you want to plug in and run in turbo mode. Charger is USB-C, so you'll want to use Bluetooth or an audio cable if you need a headset and to charge at the same time. Screen is nice and bright. Vents are well designed to keep any heat off your hands, and speakers are similarly well placed and sound good, if you are using without headphones. Rumble is also a nice touch. Expect this to do anything a value gaming laptop can do. Price is fair, and is comparable or better than similarly configured current and coming competition. Buy this device if you're a PC gamer who wants to play on the go, with or without an Internet connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but lacking battery wise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful but it doesn’t have good battery life. Love the system but the battery life is a total fun killer.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Neon1984,

      Thank you for sharing your experience with the ROG Ally. We sincerely apologize that while you found the system powerful and enjoyable to use, the battery life did not meet your expectations and impacted your overall experience.

      To help improve battery life performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0632" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 4 out of 5 stars

    Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, works well and looks brand new even though I purchased open box. Only issue is battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, I am able to play all my games on steam and on 1080p and everything looked crisp. I have the steamdeck but since steamdeck can only do 800p things look grainy so the ROG ally just looks better and is more powerful I love it!! The only drawback is the ergonomics are not as comfortable as the steamdeck and the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeeeee my Rog!! I can play PC games with my husband and am not stuck at the desk. Which is so helpful since we have young kiddos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hand held console/PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very powerful hand held PC, every single game i have played runs 100 percent, im very impressed by the graphics power and performance. I cant put it down, battery lasts little over 2 hours at mid settings but playing while plug in its easy and it wont bother me at all. Games looks great even at low settings to save battery. This is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 years later and it still packs a punch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing still does not cease to amaze me. Just this morning I was sitting on my couch playing battlefield 6 getting 60 frames per second with optimized settings. If you are unsure of the handheld PC market, you cannot best this thing in terms of price vs performance for an entry level purchase. Perfect for on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great portibal computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this device and the portability, its not as heavy as i thought it would be, but still feels very sturdy. I bought a silicone case for it and I actually prefer it without the case. Ive used it to play Diablo 4, Palworld, and Baldurs Gate 3 so far - all have run pretty great. So far I’m satisfied with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMD Ryzen Z1 Extreme processor and 512GB storage offers a fantastic combination of great performance, portability, and stunning graphics. It's a machine that caters to both gamers and power users who need a versatile and travel-friendly machine without compromising on power and display quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good machine with terrible battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way this thing looks, feels, and plays. It runs games flawlessly and using windows is very intuitive and its nice to be able to download games on xbox gamepass. HOWEVER… the battery life is abysmal. Youre looking at 1-2 hours of play time, even when playing games rhat arent graphically demanding and when you have all the internal GPU and CPU settings turned down all the way. It really puts a damper on the whole experience and makes me not want to bother to use it. Last thijg ill say is that if you get a dock and want to use this like a Switch, it is very clunky and reminds me of the Wii U days with how much youll be using the Ally to change settings or switch games.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
      The decision to make a purchase can be an important one, and we want to ensure that our customers receive the most suitable products and services. It is greatly appreciated that you have provided us with your feedback, which our Product Team will review.

      Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306018106-0410" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus