Customer Ratings & Reviews

I am so blown away with this. It's literally a baby PC. Perfect for traveling! It's not comparable to Logitech G-Cloud. I am honestly impressed! My only complaint is the battery life. You will need some type of power bank if you want to play longer on this platform.

After a year of usage, I would definitely recommend this beast! Had a great time during travel especially during flight journey! Battery backup is descent.

Love my ROG ally. As an older guy the screen is a bit small for me, but I found that using it like a portable game system and connecting it to tv or monitor is awesome. Just as powerful as a notebook but more compact.

Basically plays whatever you want at at least 30fps nifty device. Speakers are nice and it's not uncomfortable to hold after a couple hours Not a fan of the d pad and joysticks aren't stiff which isn't necessarily bad but i prefer the feeling of something like ps3 joysticks, these feel loose in comparison.

I love the device, even moreso because I got it on sale with an extra $100 off because it was open box. It works just fine, and had no cosmetic damage. The device itself is a gamechanger, allowing me to play my entire game library wherever I want. Battery life isn't great, but I knew that going into the purchase.

A solid handheld device. Performance is pretty high and can play a lot of the high quality games with good frames. Only lacking is the battery. Only trade off you are making is battery for performance, so you are getting what you pay for.

Good product honestly. Although open box does not come with a charger, you can easily get one off of amazon for like 20-30$. It’s a big savings if your looking to purchase. The only downfall is the battery life but as these products continue to come out they will figure out better battery life.

This has been a fantastic handheld for what it does. Always wanted something like this to come out to play my games AAA games on the go and stream my Xbox games. It has had some flaws though. Adrenaline software seemed to interfere with many games that may use battleeye anti cheat. This version of the ALLY that I received also burned up a few SD cards. New revisions of the ALLY seem to have improved the situation and ASUS is relatively quick with repairs. Storage is also lacking. Just a few big games will take up majority of your space. Overall I’m happy with it regardless of the imperfections. Can’t wait for a refresh.

I got a great deal on this, Black friday + Open box. Amazing price, I am enjoying the ally except for the SD card slot. It was a defect I was aware of before buying but didnt really believe. It worked for a while and I was able to emulate games etc but then one game crashed the system got hot and the sdcard was no more. This was dissapointing but besides that, I love my ally, it lets me game closer to the wife and if she wants to play something in the car we have that option. Be aware of the flaw, it is real, But so are all the other great things you hear about this device.

Sorry this is one big paragraph I typed this on my phone. this device is really good. I love a lot that it offers. I feel it just needs to bake a little longer. Hear me out.... It plays almost my entire steam deck, epic, game pass, gog, etc.. you can also emulate with it (would say the steam deck is better here). I have noticed some severe frame drops on AAA Games.this can be fixed by fps caps and dropping res to 720 instead of 1080. Some game ui is well difficult to navigate due to the way armory crate works. This is going to be really great once they get the bugs and ui fixed (as long as they stay with supporting it) if you like your windows based games this is a perfect device for those long trips, outside, etc. It very much feels like a small pc in my hands. If you are looking for that console feel go with the steam deck. I have both and play both daily i will say this is a great buy for any hardcore gamer. But if you wait until the bugs are all worked out it might be better. Hope this helped at least one person trying to decide on buying it.

Some minor issues but those can easily be overlooked after seeing what this device can do. Would recommend

Great platform. Pairing with a dock and adding a wireless keyboard/mouse, the device performs great. My only gripe is that it not only gets really warm(offset this with a dock with fan) and it’s vulnerable to malware/viruses. Aside from that, it is an awesome machine.

I really love this device, it performs above my expectations, and it can run really well on silent mode with lower performance games, but man it's a thing of beauty when you run it at full Turbo when plugged in and can play games like Diablo 4, Borderlands 3, Farcry 5, like a boss at well over 60fps with the right settings. I have had zero problems, I just wish there were more accessories!

really great machine. only complaint is battery life. outside of that, it's super.

After testing with this product I will give it an excellent not only on what it can do currently, but also the potential it has. I like the different TDP levels of this so you can have more control of your gaming experience. The software at first was a bit glitchy but with a few updates, a lot of that has been corrected. I am still afraid to place an SD card in the system due to the multiple reports of heat issues. I was quite surprised with the Armory Crate software and how easily it picks up newly installed games and ease of use with starting games and setting individual gaming profiles. the added options while in a gaming session is also a welcomed addition giving you the options of TDP, screen resolution, LED brightness and much more! While still in early stages, the ROG ally still performs with best of its class. We must remember that the steam deck had its troubles early on as well. I am confident that further updates will solve more software problems and squeeze more performance out of this thing. I was able to test this not only with the ROG travel dock but also the ROG XG Mobile (highly recommend buying XG Mobile directly from ASUS for best price). the travel dock is amazing but if you want that top performance, the XG mobile is the way to go for a proper gaming desk setup. the value of it also being $700 isn't bad either

I wanted to like the ROG Ally -- I really did. After spending about 9 months with a Steam Deck, and having a Nintendo Switch since launch, handheld gaming has grown on me. So the idea of a Windows-based handheld with lots of power under the hood, where I could play any PC game from any publisher was appealing. The reality, though, was far from great. From the moment I unboxed my ROG Ally, red flags started popping up. The packaging was poorly designed, with the plastic protective film practically falling off the Ally before I took it out of the box. There was dirt and dust on the inside of the box. If I hadn't known any better, I would have thought this was a used model, but it was definitely new and in factory-sealed packaging, and Best Buy shipped it to me the day before launch day. Taking it out of the box, I noticed that it is almost impossible to pick up the Ally without pressing the volume buttons on the top. Unlike the Steam Deck, whose buttons are recessed, the Ally's buttons stick up and are easy to press with very little pressure. Upon startup, I noticed the 4 buttons in the upper right would stick under the frame/case. This was a known issue during the prototype and development stage, so it was disappointing that Asus didn't address this before shipping the final product. Also, the right stick was considerably looser than the left, which, after speaking with other Ally owners, seems to not be a desirable thing because it introduces drift into the controls. Other users reported their right stick was decently tight and had no issues, so just like with the buttons, this felt like a defect in materials or design. Even then, I was still willing to overlook these issues in the hopes that the Ally would "wow" me. But the user experience was the straw that broke the camel's back. It's poorly designed, sloppy, inconsistent, and just downright terrible. During the initial setup of my Ally, even something as simple as connecting to my wifi network was a chore, because the keyboard would disappear after every keypress. The same thing happened when trying to log in to my Microsoft account. Valve has done a fantastic job tweaking and tuning the user experience on the Steam Deck, making it nearly flawless, easy to navigate, and simple to learn. The ROG Ally is the exact opposite of that. Asus has clearly learned nothing from the Steam Deck, nor from the years and years of user complaints about Asus Armory Crate and how terrible the UX is. It's clunky, requires navigating multiple menus to perform simple tasks, and in many cases doesn't make logical sense in the way it is laid out. This is supposed to be a device for gamers. You should be able to pick it up and play games instantly. Navigating menus should be simple and smooth. It's not. It's cumbersome to the point of being obnoxious. And then there's the performance. It's wildly inconsistent. Some games ran great. Others, not so much. But none of the ones I tested performed significantly better than my Steam Deck. The screen on the Ally is nicer -- more vibrant, with good contrast. But a variety of software glitches continued to plague the experience. Again, I wanted to like the Ally. But this feels like a prototype product. From the poor quality buttons and sticks, to the silly design choices with the placement of the volume buttons, to the absolutely awful user experience, Asus has a long way to go -- and a lot to learn -- before the Ally is a worthy contender against the Steam Deck or Switch. Right now, it just feels like a pretender.

Feels great in the hand. I like the design. Good performance. However, it kept not reading my sd-cards. And Window's explorer would often completely freeze. In addition, the Armory Crate software, while having good features and shortcuts, wouldn't always respond. I read around and tried a couple other alternative software, like Handheld Companion, and G-helper. These seemed good but not as easy and then some of the physical shortcut keys (for example, launching software, or bringing up the keyboard) weren't working. I like the idea of these devices, but at this time I think a laptop with a controller is 100x a better choice. Sadly there don't seem to be any laptops with new AMD chips in this price range.

This Ally is incredible. It is literally a PC in my hand. I've played games on it that run less than great on a laptop and it was smooth as butter. My only complaint is that it could use a little more battery life, bit it's not a terrible thing. It lasted approximately 2 hrs running a game in performance mode before it hit 10%. All in all, it's well worth the purchase.

So I bought this I’d say a month or so ago and ran into a lot of lagging random blue screens and I had to return my original one because it had a password on it but after getting a newer one still ran into a couple of issues and ran into performance issues as well, but on certain games, it ran great and just wished it had more battery life

I love this thing. It is not the most powerful gaming device but for a handheld pc it is pretty incredible. Definitely better than the steamdeck in everything except maybe the battery life. But it charges super fast so not too big of a deal. I enjoy using this to connect to my main windows pc and then I am not always stuck at my desk. Sound quality and volume is also pretty incredible.