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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9121 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 9,121 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Powerful handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays great, for a short period of time. AAA titles will give you roughly 1-1.5 hours of playtime, so far so good! Typically im playing during my lunch break and an hour is just the right amount

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS ROG ALLY is a beast of a handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG ALLY is quite literally the best bang for your buck handheld, by far. I picked up a 2TB m.2 to swap the original 512GB and was quite impressed at how simple and straightforward the installation of the drive was. Alao, the reinstallation of the operating system was very simple and straightforward as well. Man, I primarily use it for retro gaming but works well with my XBOX Game pass. I can't stop talking about this device. I highly recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Asus Rog ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a compact gaming computer. Display is unbelievable. Some issues with built-in controls on the more processor involved games. Going on vacation with me. Only draw back is battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The perfect laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its daily use with jobs, applications or videos works well for Windows 11, I recommend having a keyboard, mouse, and a monitor for more comfortable use. Only with games: It works perfectly, although the battery issue becomes a limitation, but when connected to the charger it can be used quite well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Be sure to have spare time and patience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Ally, I enjoy the work needed to make this device suit me. I understand it is not plug and play for most things. Great machine, lots to do and fine tune. Lots to learn and tinker with. Runs my emulators easily and runs Diablo. Cons are the battery life, its not necessarily bad. I get about an hour ad a half playing Fallout New Vegas on High settings and in performance mode. For me that's about the time I have to play a game usually uninterrupted so this works. There aren't many accessories, it is a guessing game with 3rd party cases at the moment. I would recommend this to anyone that enjoys the project of setting up a device and satisfaction of learning through trial and error. I wouldn't recommend it to someone coming from a home console expecting a similar experience.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a useful device if you wanna play games while you're out. It would be helpful if you keep it plugged in because the battery does run out pretty quick

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Sd card reader

    Rated 4 out of 5 stars

    Handheld excellence

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a handheld lover I have put tons of hours into this device. The battery life and SD card issue leave some things to be desired but Ive had very few issues with this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Well worth the buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She uses it more now than her Xbox. Easy to connect controllers. Steam works great. She used PS remote play from another network than the PS 5 and experienced no lag. Excellent system.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Portability

    Rated 5 out of 5 stars

    Beast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing portable gaming powerhouse! Beats the steam deck in every way except being a console. This beast is a full fat windows 11 PC and will play almost every pc game you own. It's a tweekers dream, I was able to squeeze 100+ frames out of doom E and play call of duty when doody called.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Definitely better purchase than the steam deck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device definitely has some heating issues and sometimes has some performance problems, but with a few updates everything got fixed and the device works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a portable computer. It can play games or you can dock and use it as a desktop. Wait until it’s on sale to get it for the best price. Other than that zero complaints. Average space, but most likely will need to utilize cloud playing when on WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of tech. Have been using this to play some newer games i've missed since getting rid of my PC. Was able to run most modern games at 60 fps with some quick adjustment to the settings. Battery life leaves a lot to be desired but thats to be expected for what this handheld is doing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing piece of software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a steam deck and want the ally, it would be like upgrading from a gtx 1660 to an rtx 3050 ti. The jump in fps is mind boggling. Beamng runs monster trucks at around a solid 50 fps on any map, bo3 gets around 70/80 on everything maxed, modern warfare 2019 gets 60 fps on high settings and spider man remastered gets 30/40 fps on high settings and because it’s amd, the graphics chip hasn’t even reached its full potential and is nowhere near reaching its full potential as the device is so new. After lots of updates, it will be able to run pretty much anything you throw at it. Very good device and have been absolutely loving it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Where's the ROG XG Mobile suggestions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to a steam deck, it is noticeably smaller and lighter which minimizes fatigue to the wrists. The faster refresh rate on the small screen seems to ease the strain of focusing your eyes on fast moving scenes. I was not offered to purchase an ROG XG Mobile eGPU Dock which bothered me somewhat at the time as the prices for them on ASUS website was not the same as in store. It can be a very vital component in the productive use of this handheld and essentially unlocks the potential of the device as both a powerful 8 core 16 thread DDR5 computational machine and a portable home entertainment device which can fully utilize the high refresh rates of modern televisions. My ROG Ally will completely replace my entire home desktop and have a smaller footprint as well as use less electricity overtime with just the addition of an ASUS - ROG XG Mobile eGPU Dock - AMD Radeon RX 6850 XT in particular which has the HDMI 2.1 so that i would be able to run an LG C2 at 120Hz, and also a QHD monitor via display port

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent entry to the portable gaming market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very capable gaming laptop shoved into very compact portable platform. It runs Windows 11 and all of my EA, Steam, and other games with ease. If you are looking for an ultra compact gaming platform that checks all the boxes, then order this today!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Awesome portable PC

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you know what you’re getting into this device is perfect! Plays PC / Xbox games (but being a PC it may take some effort for best performance) Think of it like buying a gaming laptop but more affordable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Gaming in the go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Takes a bit to get everything set up but once it's working it works great. I have a pc but currently don't have much time to sit at it to game so this let's me game on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It's pretty decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally is pretty decent. There are some bizarre QA issues and running Windows occasionally dictates doing a random restart to get things working again, but I can't complain too much. Battery life is laughably bad, making launch day Switch seem like a top tier battery. Most games just work though, and it has enough power in the highest W profile mode to run a lot of fairly demanding games at low settings. Your mileage will vary here, though, depending on what your expectations are. If you have no PC and prefer this form factor, it's a good purchase. If you have a laptop, PC, or Steam Deck, it's hard to recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Amazing handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is amazing. It is basically a ps4 pro portable. The only issue is the sd card slot is defective due to the wrong position of it next to the heat fan.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box item used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 100% satisfied amazing bought as a open box item

    I would recommend this to a friend