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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9121 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 9,121 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very capable handheld pc!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for almost a month now since the release and im very happy with it,i love the preformance and the 120hz display! A real game changer for gaming enthusiasts,however im always having to be next to an outlet when i use turbo mode as the battery drains rather quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    ROG Ally

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but gets hot. I've heard the heat can damage sd cards bit I've never experienced that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an overall great product. I wish it came with a 1tb ssd installed already, but it didn’t. But the screen shows really well and works really well. I like the Xbox controller layout.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Will destroy micro sd cards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will cook micro sd cards, making so they may get stuck in the console or melt in the console. Game play wise hasn't said no to any game i have played on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Well Rounded Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The olny complaint is battery life it totally sucks and the price could be a tad bit lower than it is but the systems does wonders i play VR games off of it and everything pc, steam, GeForce,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Explosive deal! Install Bazzite!!!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’sa better machine when you install bazzite and turn it into a stream only machine. Better performance and battery life. And I’m buying this ROG Ally Z1 extreme for *$469!!!!! B-)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great, but not perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows is both the ROG Ally’s biggest strenth and weakness, in my opinion. Native compatibility with all the various digital storefronts is obviously a big one-up on the Steam Deck, but there’s no denying that the Deck has a more streamlined interface and intuitive user experience. Neither one is as dead simple as a PS5 or Xbox, but it took me significantly longer to get the Ally up and running than when I originally setup my Steam Deck. That said, the ROG Ally is clearly superior in horsepower, and the native compatibility with all the digital storefronts (not to mention PC Game Pass) means its the better choice in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great hand held PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handheld. I love it being a full Windows PC as well, makes it very easy to manage. I've had no issues with mine. And now I can play Diablo 4 anywhere instead of being stuck at a computer desk. Graphics and performance are great, screen is very crisp and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Mac User approved…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Mac User, having a portable windows based device is a godsend. While having to work through a free updates and driver issues the ASUS Rog Ally has been amazing for me to play games. It’s so convenient to also play while lounging in a recliner or bed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The ally is my gaming ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for on the go gaming. Plays any and all games I've played. BG3, madden, Diablo 4, the list goes on. The battery life is about 2 hours on 1080p 120hz but it looks and plays amazing. I recommend buying am aftermarket m. 2 for 2tb as 512GB isn't much space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    A powerhouse!!! But still pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays diablo 4 with ease! Maintains 50-60 fps at medium setting while plugged and running on turbo. Also you can use it as a personal heater lol this unit can put off some heat!! Fans a pretty quiet though

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Portability

    Rated 5 out of 5 stars

    Powerhouse of a handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of powerful hardware. Super fun, easy to use and configure, and strong enough to play most games at your fingertips. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, worried about Asus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worried about SD slot problems and ASUS warranty issues. I get bad lag and every now and then when browsing. Great for low price though!

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Best worst idea I randomly had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a generally fun unit to use. Just be ready for it to not make sense 70% of your first 700 initial uses. Especially if you have kids whom you've used your personal email to set up gaming accounts on other devices to ensure they have access to gameplay. You may find yourself with a brand new unit ( second one cause the first one straight up overheated at the first startup) that is linked to your kids account and you have no idea how to remove it. When you finally do....there's still a lot to do. Then you find out it really doesn't link to PS5 games which.....cmon. But you can download Steam and EA among other things. But you never had plans to do that. So you do. Hey! Fallout: New Vegas??? Ok, I'm in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good but battery performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing, runs all the games with little to no trouble, could work on the battery life but it’s first of its kind, looking forward to future models with improved battery performance

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent Gaming Device and PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally is very competitive gaming device with very good gaming capabilities. The storage should have been 1 Tb or higer as 512 GB gets filled up with just 5 to 6 gamesh.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best hand held console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than a steam deck. It’s a simple windows computer operated with a controller. It runs a lot of games on high and ultra setting without any problems. Battery is not amazing but it’s performance makes up for it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good. not the best battery life but good quality.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear 2000000,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0563" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1043914/#A4 Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good portable gaming device, good performance, good little gaming pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Massive steam deck upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly perfect, very powerful especially coming from the the steam deck. Takes a little tweaking to setup. SD card reader has issues, but it doesn't matter since I upgraded the internal SSD. The screen is amazing and VRR is a must have now

    I would recommend this to a friend