Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 11174688
Customer reviews
Rating 4.4 out of 5 stars with 9122 reviews
(9,122 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Rog Ally Extreme
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent on-the-go gaming. This is a fantastic platform for those who want the full windows gaming experience.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Buyer’s Remorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of this device at all it has windows 11 on there so if your not familiar with it and all its little issues that go along with it then this is not for you. Tinkering is a must to get most games to a playable state, which is fine but if your coming from console “this is not plug and play” like say a steam deck and or Nintendo switch. Battery life is terrible plan on purchasing a power bank and or be somewhere that has an outlet. SD card reader is a common problem with this item, this can be remedied by installing a ssd inside the unit and or using adapters on the outside of the unit which in turn will work also. Choice is yours when it comes to purchasing this device personally I wish I would have returned it during the 15 day warranty that Best Buy offers, but now I’m stuck with it going to put it up on eBay or marketplace to get some money back from my investment. More power to those people who swear by this device that’s cool just realized it’s not for me and that’s fine also
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0458" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing Purchase!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing handheld gaming pc! This definitely exceeded my expectations and the software it comes with is very polished and optimized. I love all the overlays that are implemented so it makes using the device easier. Armory crate is a must and makes the whole experience feel very console like. The fact that it’s also windows 11 makes it possible to mod games and achieve everything your desktop can do. In my experience 512gb of storage is enough I already own a desktop and I usually play one single player story game at once so 512 is plenty. I’m currently playing atomic heart and always get over 60fps on medium to high settings at 1080p. I’d definitely recommend this it’s awesome to be able to bring your pc everywhere you go
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
small but mighty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main thing I believe everyone gets wrong when they buy is that they think it's a switch. Wrong it is basically a very small gaming laptop that if you want to have the best performance you need to keep it plugged in. but for everything else it is easy to set up and plays everything I have thrown at it. I would warn you though make sure you play games that are more for controllers than keyboard and mouse because you can connect them you just have to have a Bluetooth version of them. Lastly, you can play it on battery just note it will drain very fast maybe will last 2 hrs
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Asus Rog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient for gaming, has good graphics. Doubles as being able to use for PC related things (word, excel, school). More portable than a traditional laptop.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Great Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for playing AAA games. Battery life is not great and there are sometimes software malfunctions with Windows 11, but overall a powerful device.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fantastic for new and older games!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have run Diablo IV on it as well as retro games through Steam assisted by EmuDeck. Such a great piece of hardware. I love that its full Windows 11 and can be tailored to your needs instead of being at the mercy of firmware updates from a single source. Armory Crate by ASUS is efficient enough and everything else can be handled in Windows. I recommend the $65 wall adapter that also serves as a go between for USB-C and HDMI. It is great if you want to dock the handheld from time to time. I’m seriously also considering thr external GPU for future updates to this portable gaming computer!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend Rated 4 out of 5 stars
Ambitious but Needs Work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before buying the ASUS ROG ALLY, I was very confident that there would be some bugs/issues early on with the device. As a PC gamer, I was very intrigued with this product since it was announced. For the most part, the ROG ALLY peforms fairly well. However, the latest bios update provided by ASUS has cut performance by 15-25%. In many games, that is a massive performance hit, even at the lowest settings. There is also some issues with deadzones on the controls. I am worried because ASUS made a widespread announcment that the deadzone issue is equivalent to that of compeititor brands. A response like that hase very worried by how much adequate updates this ASUS product will receive. Overall, games such as Call of Duty Modern Warfare have performed exceptionally well. Many games that do not peform very well such as Hogwarts Legacy are not at fault of ASUS but poor game optimization. The ROG ALLY surely has great ambiitons, but one just has to wonder, will ASUS do their part in porperly updating this down the road?
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Loving the ROG Ally so far!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great piece of tech! I've never been much of a PC gamer, but this has swayed me. I've been playing games on it I've intended to play for years across Steam, Game Pass, and the Epic Game Store. And I even discovered I could use it for ultra-portable full-PC work in a pinch. (For me, the question is always, "Can it write?" And the Ally certainly can.) I know some people don't like the fact it has full Windows, but this is a big plus in my case. I wasn't certain I would actually use the Ally, but thus far I've been using it every day and absolutely love it. I highly recommend it.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Best of both worlds!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it Great device I have a lot of fun playing on it Best of all I can take my PC library on the go with me definitely would say get one if you can.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Avoid
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is just too small for portable gaming now a days. the bezel is huge and the performance and battery life on this thing just are not up to par
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JaredB,
Thank you for sharing your experience with the ROG Ally. We are sorry to hear about your concerns regarding the screen size, bezel design, performance, and battery life, and we sincerely apologize for the disappointment this has caused. This is not the quality of product performance we aim to provide, and we regret that your experience did not reflect our standards.
Please rest assured that your feedback will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0634" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Get one!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. I got a great deal used and it's a MONSTER of a machine!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Game compatibility, Overall performance
Rated 5 out of 5 stars
Next Level Gaming is here!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me just say this is one one the most innovative pieces of tech in a long time.High end gaming at the palm of your hands!Will require alot of updates at first but once you get past that its truly a joy to play...
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
A pc handheld wont hold your hand
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a windows device thats come with all the headaches of pc gaming. If you come from pc and want another way to play an endless amount of games on the go, this is a solid opition. Next consider your use case, how long are you going to be away from an power outlet and what kind of games are you going to be plays because the battery life is short! If you got a use case that centers being around a power outlet or playing older/indie this is a great luxary to play on but not a great optio.n if you want this as ur main gaming device
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this product for a few week's now and i use itnalmost daily. I did a lotnof research on handhelds before finally buying this one. This product is definitely the best. My only complaint is battery life. You can only use the cord it comes with to charge. My other cords that fit will not charge this device. Im not sure if the adapter makes it so all chargers work but overall im satisfied with this device just wish the battery was better.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Happy guy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. Was skeptical of buying because of some known issues but had since been fixed. I bought mine new and haven’t had any of the issues people have had. I’ve clocked 15ish hours on it. I purchased it for a long flight and thought it would be fun to play some games. It worked out great for me and I don’t plan on returning it. Only thing is the controller feel is a bit weird. I would like it to fit my hand a bit better. But the storage is great, battery has performed well for me, the screen is absolutely amazing, doesn’t over heat. I played for 7 hours on a 12 hour flight. I had it plugged in majority of the time and never over heated. Great product, would recommend.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
I wish this existed in my teen-gaming years
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly one of the greatest pieces of tech ive had the opportunity to hold in my hands. An emulation beast, affordable thanks to that ML cut-back of the Ryzen 7 7840u. High refresh rate and really low response time delay. Those speakers can speak from every angle. Its an amazing time to be a gamer, apart from the broken AAA titles being released, emulation will be your best experience here from Odyssey to Switch. Hopefully next rendition of an ASUS handheld places the SD card somewhere where little heat is being generated, also wishing soon Windows is released with a handheld/gaming version without all that unnecessary background processing for a gaming device that drain the battery.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Weight
Rated 5 out of 5 stars
Killer handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I want it to do no slowdown runs smooth lightweight decent battery and the ability to connect to tv for big screen gaming is great
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
If you love gaming, this is a must buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was rocky in the beginning with all the updates, but once that I have everything the way that I need it, I can't get enough. I'm playing COD on the go and this is all you need!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Excellent! Powerful! Portable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very powerful device! I bought a dock and gaming keyboard and mouse and it runs perfectly. Playing all my pc game’s traditionally AND portable! One of my best / most used purchases In a while.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB
I would recommend this to a friend


















