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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9122 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 9,122 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld that I use for Xbox game pass and steam games. Nice having a Windows PC if needed handy also!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome portable device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had more battery life, but it works great. Maybe a good external battery pack would be useful when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    BEST HANDHELD EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally is great only issue is battery life but other than that a wonderful purchase highly recommend especially from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for $599. DEFINITELY worth that, no doubt about it. Has run every game I play at medium or high graphics settings, 900p resolution, and always 35+ fps. Most games I average in the mid 40s. Highly recommend going ahead and upgrading the SSD straight away before installing games to make it faster and simpler. I used a 1tb SSD and can store plenty of games. Heck of a unit.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Immersion on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly immersive experience with great sound, vibrations and most importantly THAT SCREEN. Make sure to have a power bank ready, this beast thirsts for power.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally z1e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great handheld, when you’re connected, it turns into a beast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing and powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People now day want the perfect product . Only con its the baterry compare to others from the competition. Super fast super powerful i can play anything no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have steam deck, but its better steam deck, just battery may need more, very noce play, just cant play too long.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    5 Stars for how I use the Ally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, you get a fast APU and great specs at the expense of battery. I wouldn't reccomend to anyone looking to play in enviorments where you cant find a wall outlet though. Armory crate which is the Asus version of big picture mode on steam isn't the best, but going into control panel and disabling fast startup for windows will fix almost all the issues you hear in other reviews. Once the device is setup and you tweak the fast startup option its a great expirence.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Grat handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Plays everything i want and i can take it anywhere. Battery is okay, i get about an hour or so of straight play time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld was worth every penny, runs great, is easy to hold and very lightweight. Only downside is the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Comp0uter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and expands the enjoyment of having a computer that is mobile. Works so well when away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Tedious set up, but great afterward.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to play my Game Pass games natively on the go. It took a WHILE to set up, but it has been great afterwards. I can play my games at 60 FPS at 720p without issue. This includes Killer Instinct, Forza Horizon 5, Halo Infinite, and TMNT Shredder's Revenge. Its even better that i got the Z1 extreme open box for $560. If you can get through the initial setup, you will be very pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Love rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​Works great, no complaints. I'm still using it even after more than 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Not perfect, still great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing portable gaming PC. Running on windows makes the experience not great but games run amazing well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Pretty powerful and looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system with an excellent screen. Very comfortable with the right case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box purchase and it was like brand new.... absolutely love it... works great with steam

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a steam deck before but this to me is significantly better. Can pretty much play anything I want which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Device! Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome device. Everything you could want in the palm of your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Portability

    Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that its a handheld gaming computer and i can play old computer games on it. Also doing other computir things like Words.

    I would recommend this to a friend