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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9122 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's strong overall performance, portability, and excellent screen quality, along with its impressive game compatibility and lightweight design. However, a significant concern for many users is the mediocre battery life. Additionally, some customers have experienced issues with the SD card reader, and there are desires for improved heat dissipation and greater storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 9,122 reviews
  • Pros mentioned:
    Game compatibility, Portability

    Rated 5 out of 5 stars

    Best gaming handheld

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best handheld. I can do work stuff even on this tiny handheld device. Gaming is also super good with 60fps 1080p nothing can compare.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband sold his steam deck because he likes this device a lot more. He can play almost all his games on this. He plays it every day. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con is the battery but when you think about howuch you're pumping out. Great graphics, controls are comfortable, and very fast

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It's so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it at first. I want to like it but the battery life is terrible, it's not great and has stutters, it's lacking in places I assume newer models are more well rounded. I sold mine after having it 7 months

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DokturAbstrax,

      Thank you for sharing your experience with the ASUS ROG Ally. We are sorry to learn that the battery life, performance stutters, and other limitations affected your overall experience and ultimately led to your decision to sell the device after seven months of use. We sincerely apologize for any inconvenience this has caused. We appreciate your feedback and will ensure it is passed along to our product team for further review as we continue working to improve the performance and usability of future models.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0630" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    GREAT DEAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally really surprises due to its performance on gamming, but also serving as a mobile personal computer. I couldn't recommend it more!!!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Recommend Ally Z1E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and comfortable to hold. It plays everything from all the storefronts uou want to throw at it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    If youre on the fence between this and ALLY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this. Set up is initially cumbersome because its basically a pc but once you get passed that, it out perfones in every way except battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Handheld, but not perfect.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is not perfect, but the possibility to play all the games are amazing. The Xbox app is a game changer, the only negative side is the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Built with quality in mind

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked this unit so much I bought another two of them. Great build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buy this at $500 it worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays any game i want and yeah the battery life is not amazing but you dont need to play games more than a few hours at a time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Made video games fun again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something about playing video games on a dedicated gaming device just makes it more fun for me. I already have tons of steam games and this can run all but the most poorly optimized (struggles with a basic RTS called Northgard that it should be able to run haha). I just beat Elden Ring on this thing. It's great! Just be sure to buy a bigger SSD, you can even get an adapter to allow fun size NVME SSDs which are way cheaper.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Storage capacity

    Rated 5 out of 5 stars

    Amazing system, but. . .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, but expensive. I would expect it to come with at least a tb storage and better battery life. However, the system is still a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the device I have no complaints other than the battery life but that's why they have battery packs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    It is fun to use!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Is a very strong little machine. Wish the battery last longer but it is understandable for the amount of power this device can handle.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Needs a bit more work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handheld for light games. Needs a lot of tweaking if you want to run demanding games and end up having to use lower graphics settings. Battery isnt all that great but it is a gaming computer in the size of a handheld. Ended up returning after seeing so many SD card port problems. My unit wasnt affected but it was only a matter of time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Better than Steam Deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Z1 Extreme is more compact and can play more games than Steam Deck. This is my most used handheld pc so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great handheld gaming system.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's lightweight, and it gets the job done! I love being able to play my Steam games on the go or from my bed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game on the Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and fast, play all your AAA games on the go! Plays every platform that you would on pc with a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was able to run most of my games just fine. pretty good for a handheld device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system so far with and without its flaws been about a month and couple weeks and can say it’s great system for the money … not saying that it’s better in optimization then steam deck because steam deck is still a easier and better experience when playing games. ROG ally is better performance the steam deck but still needs couple updates to make system run great and as flawless as steam deck … I would definitely pick one up if you haven’t yet …

    I would recommend this to a friend