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Customer Ratings & Reviews

$706.36

Customer reviews

Rating 4.4 out of 5 stars with 9121 reviews

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  • Performance

    Rating 4.6 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 9,121 reviews
  • Rated 5 out of 5 stars

    Loving my Ally.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my device for a little over a month and despite reading others people issues I haven't had any problems and am 100% happy with the product. I work in IT and am using this device as my primary Windows machine. I don't really get into the whole customizing fan speeds and what not I just want to play my Call of Duty and keep it moving which has not been an issue. I'm loving the build quality and cannot get over that screen! Spec wise im not using more than 500GB on games as I play 1 or 2 at a time until completion. This little unit is a beast honestly I really don't see a reason to get an XG Mobile which I had planned to. I only wished it came in the color black and maybe just one more USB C port on the actual device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully! I love this thing. Easy to play docked or handheld, has been able to handle every game I've thrown at it with no problem. Just works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Expected.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it’s form factor, the ROG Ally performs much better than expected. The screen is awesome. Thermals are great. Battery life could use some improvement. Windows 11 is fine, but Asus and Microsoft should trim down the OS as much as possible to enhance the handheld gaming experience. It works well, but we don’t need the Office suite and Teams apps on a device intended for gaming. If the OS was better optimized, it might improve the overall performance and battery life, which would take the ROG Ally to the next level. Storage fills up quick, so unless you plan on gaming online, expect to upgrade your SSD. Another improvement that would greatly improve the device would be to add a sim or eSim option to allow for cellular connectivity. Having cell service would prevent the need for wi-fi and enhance mobility. Overall good device that can only get better with time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG ALLY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld pc love the portability insane graphics for a handheld I would have gave it 5 stars if it weren’t for the insanely fast dying battery on max settings you get about 1 hour 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect First Budget Gaming PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games decently well for a handheld device. Battery life could be better, but I always keep it plugged in. Storage is low, but is designed to be easily upgraded.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming on the go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I did think it would be better battery dies super fast and is kind of laggy,it's ok I like being able to play on the go but battery life you half to have a portable charger also needs more storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing little piece of mini pc/deck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You Will not regret buying this little beast of pc! Sure the battery life can also be worked with but this thing can play starfield! And halo too! Not to mention black ops 3 with mods and can run game with mods with ease! This thing is powerful n fairly priced literally I have asus TUF and I’m telling ya this thing weighs way less! And it’s good for toilet playtime hahaha! But seriously you can play ANYTHiNg on it like steam deck comes very low capabilities to play anything but won’t regret it! Serious upgrade from deck! Their port can connect hdmi and usb can use to put on projector or tv very handy! With this can connect keyboard n mouse if choose to and even plays VR that’s right PCVR steam not like deck can do that….. don’t sit there and ponder just grab dis baby! I was able to stream on it to that tells ya something!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the first, not the last, but still the best.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the exception of the newer Ally "X," this is still the best PC/Windows based handheld out there right now in terms of ease of use, screen quality, and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome so far!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to find this as an open box excellent condition in my area for about $601, I added on a year of protecrtion through Best Buy (it already comes with 1yr of manufacturer coverage) and was out the door for $746 and some change. So far I have played: Fortnite, The Lake, some COD games, and Need for Speed Heat. I played all of these in the Turbo Mode. I changed the fps to 120 on most games and it seems to habdle it with ease. Everything looks crystal clear and has very nice color! My only complaint would be the batter life. After a full charge I can get maybe 2 hours before it has to be plugged back up, which isnt a deal breaker but some may want to consider other options if they want to use this for travel. As far as heat dissipation it does a good job with this. The back of the device doesn't get hot but can at times feel slightly warm. If you hover your hand over the vents you can feel just how hard the fans are working to keep everything cool. Overall very satisfied with this device. Looking forward to trying out Payday 3 when it releases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It has the power to run any of the AAA games I have played and at very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an amazing SD killer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own AyaNeo2 Steamdeck and ROG Ally. I see mysepf picking up Ally more often than not. It is an amazing device. Beinf an avid windows user, and being building PCs since 1990s, i was right at home with interface. It has it's own quirks but the ability to natively play all games is amazing! I would give it 6 starts if i could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best handheld gaming devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best handhelds on the markets still, with a lot of mods to improve battery, internal storage, ergonomics. Travelled with this thing around the world, gaming on a plane or train - and can say that it is totally worth it. Battery life is manageable - just keep your power bank around for longer sessions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to be honest - I fully expected to not like the ROG Ally and have to return it. Reviews have been hit or miss and I have plenty of experience with faulty Asus products. I do not doubt that people have run into those. To avoid disappointment with the ROG Ally, you have to have the right expectations. This is not a Xbox handheld or Nintendo Switch or even a Steam Deck. It is a gaming laptop with controllers on the side. That means you get all of the versatility and capabilities of a Windows gaming laptop, but also all of the complexity & quirks of Windows 11. Expect to use the touch screen a lot & the onscreen keyboard when navigating around Windows. I've gotten used to it. Once in game, it pretty much feels just like my Steam Deck, except the games run so much better and the screen is amazing. Hardware wise, this feels like what a Version 2.0 of the Steam Deck will be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful handheld. Poor battery life.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play red dead redemption on this and it plays great. The battery life is a stinker though and you’ll want to be plugged in to wall charger or have a 25k battery bank if you’re on the go. I pair with Jsaux travel case bc it makes attaching a battery bank easy. Killswitch is probably nicer but doesn’t have that option unless you get a third party attachment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All is good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my expectations as far as the speed, user friendliness, and display quality. The only thing negative I have to say is the battery life is sub-par...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to play pc games on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been playing It everywhere. Great screen, great performance, great size. The battery is not the best, but you can fix it with a portable battery. I've been playing my favorite PC games and emulating retro games on the go!!! Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incredibly Powerful Handheld PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's kind of wild to imagine that we've come far enough to have this much power at our fingertips. I'm still blown away at how well this thing performs. With that being said, that does come at a cost (outside of $700).. and that is battery-life. If you run this thing at 15w or better, you might as well plan on having less than 2hrs battery life. Even though it is a 40Wh battery, Windows takes a chunk of wattage too. If I'm running a game at 15w, which gives me the best performance to battery ratio, the total system watts is around 25w a lot of the time. This equates to about 1hr 40min of play time. The plus side is: if you plug it in, you never have to worry about that. And that's where the unit really shines. If you run this on power, you're likely to get up to or over 1080p/60fps in most AAA games at medium settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming on the go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and vivid picture. Indie games runs seamlessly and jrpgs. Triple A games run good for the most part with some tweaks in graphics settings. I got 47 to 53 fps on callisto protocol on medium without plugging it in. So definitely recommend it for playing all your games on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing handheld gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great, plays a ton of games steam deck cant. Was ablw to play AAA games like Elden Ring at 60fps no problem. Battery life is ok but is lacking when playing graphically intensive games. Because it runs Windows, get a usbc dock and this thing is a perfect pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I fell in love, you might too.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For whatever else I will say in this review, if you're even thinking about it or in the market, go buy this product. Lets start with cons, a 8000mAh battery is nothing for a device like this. Sharing system memory is never the best. Software needs some improvements, specifically a way to share profiles for games. It tends to deep sleep without your noticing it. Pros, FAST. Blazingly fast in. Pretty, it looks good. Screen is amazing. Price is competitive in the market space. The fact that it's a Windows 11 PC under the hood means that you will have a wider array of online gaming options than the Steam Deck because of Anti Cheat. Easy to access all of the different DRM's you use for gaming. The ASUS name brand is not just for show and is a major plus when compared to all but the Steam Deck. Let's be clear, this is not a perfect device and this will continue to evolve but, for what this is, for what it can do. It's an amazing device. If you are selective with your game choice (don't try the newest AAA titles) and your expectation, you will find that you fall in love.

    I would recommend this to a friend