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Customer Ratings & Reviews

$462.79
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The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9123 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the product's strong overall performance, portability, and top-notch screen quality, along with its impressive game compatibility and lightweight design. However, a significant number of users are disappointed with its mediocre battery life. Other common concerns include issues with the SD card reader, and desires for better heat dissipation and increased storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 9,123 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Handheld!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been having handhelds since the game boy so I know how far the handheld gaming industry has come. If you are new to PC make sure you watch as many videos as possible. It can be a bit tricky for a novice with no patience. It can run anything thrown at in and has ton of customization. Main drawbacks are the battery(which is to kinda be expected), not the greatest thumb sticks in the world( you get use to them, and eventually someone will come out with 3rd party ones). I mean it truly is a handheld gaming pc. Have some patience with it and you should enjoy this ride as I am. PS….My wife loves it and she never liked gaming at all!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but could have been better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great handheld device and value for money. Only issue is short battery life and one usb-c port.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. FIFA 23 works perfectly at 900p. Battery life is bad. Barely lasts 1hr15min playing FIFA.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld 2023

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of handhelds now including the steam deck and oneXplayer mini 6800u. After using this about a few weeks I can say this is by far the better machine. The cooling alone and how quiet it is when using it makes it the best as of now. You can get more fps due to the ability to raise the power in the armory crate manual mode. I normally play plugged in and it can boost to 50w making this thing put out higher fps than all other competitors.I would definitely recommend this to anyone!

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a great device, but it can be a bit uncomfortable to hold since it tends to heat up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 4 out of 5 stars

    After using a for a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the light weight, color, and display. The only complaint is the buttons and joysticks aren't that good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    nice portable pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really cool portable gaming pc quality is good and the softwares are super good so far no issue and it runs most of my steam games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Ally runs games very well, shocking for a handheld. Does tend to warm up a little when playing a high graphics. Buttons feel good and responsive. Overall really good handheld

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing tech!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Have a library of PC games that I have not been able to play due to time constraints, kids and work etc. So being able to play on the go with this portable beast is a pleasure. Armoury crate seems to work very well, would take some of the critic reviews with a pinch of salt since they are mostly outdated with the number of updates that Asus have been delivering. There has been an issue with the SD card, it did seem strange that the bios I was running would allow the system to run at 90C. I purposely avoided this and since they have released an updated bios that runs with much louder fan profile and lower temperatures

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cova’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but certain features like microSD card port does not work

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great portable system. I love taking it to work with me. Only thing I wish for is a longer battery life while unplugged

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect but still great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial startup is kind of a mess. Keyboard didnt work when connection to wifi so i had to use a dongle and hook up an actual keyboard. 2+ hours of updating just to get everything up to date. I really love the design of this handheld, but software needs way more work. Performance is fine, though i wish it was better. Its a neat device but if you alreadyhave a steam deck just keep that. I personally dont think this is worth the upgrade. I wouldn’t recommend this to anyone who doesnt like tinkering!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality, Weight

    Rated 5 out of 5 stars

    Great option in the handheld space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is very light. I love how it looks. I appreciate being able to navigate windows with the thumb sticks. VRR is a nice thing to have as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You have to use RSR to get better FPS.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must change your in-game settings to fullscreen and 720p. Then, make sure you push the little physical button on the right to bring up the overlay menu and make sure RSR is enabled. Your game will run at the at 720p upscaled to 1080p and you will get significantly better FPS since the gpu is only actually rendering 720p. This is how you get better FPS. Using this method, I was playing Tom Clancy's The Division 2 on "High" settings and getting 60+ FPS consistently. I did notice a few dips on the FPS when I was in-game in an outdoor environment and it was raining for example but it was barely noticeable since the screen has VRR.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    My opinion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it on steam and xbox with no issues with gameplay and feels good but put in mind that its a handheld so it wont run on the highest settings and playing AAA games will make the battery die faster but wont take long to recharge it. My only issue is when i got it, it was dead and while on charger and starting it up the keyboard wouldnt work till i restarted it again and it overheated while on charger the first time but was good after so idk if it was just me or device issue. only had it for 2 days with no other issue and have been using it nonstop but im not someone who has other devices like steamdeck to compare it too.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than steam deck. Every game i want to play i play it without having to do a bunch of stuff to make it work. It just works!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Pretty fly for a handheld device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Asus ROG ally and the steam deck. I love both because there's room for both of them if your are a gamer in my opinion. The things that separates the ROG Ally are the 120hz resolution and windows capabilities of playing all PC games. I didn't give 5 stars due having issues with my 1tb micro SD card after a few days, the issue unfortunately does exist. I did install a 2tb SSD card to over come the previous complaint. Overall The Asus ROG Ally is a great quality portable gaming PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Up to now I play anything I’ve been wanting to play. Which the battery life was longer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a slight learning curve as you need to know how to set it up, but it has been a game changer. I absolutely love love love this. I can play all the games I want without needing to take up a whole tv screen or be at my PC. Definitely recommend. Just know that it will take a bit to get used to. Looking up help guides really saved me time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only play a few PC games. I hate desktops and i didnt want to buy a new laptop for gaming. I decided to give the ROG a chance. It has played every game i like perfectly. Having my games portable was a great option.

    I would recommend this to a friend